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Next level!

Amazing room and atmosphere

Waking up at the Blue Haven Resort in Turks & Caicos was truly waking up in paradise. We had a studio with a king size bed that had an ocean view but no balcony which we were initially interested in but this did not impact our experience overall . We were still able to slide a door and hear nature . The staff was exceptional. From Makayla ,

Lovely low key place.

We were choosing between this property and Ocean Club West and chose wrong sadly. From the start it was sub par, the transport from the airport failed to show after a 30 min wait and we had to join the taxi line. We had a room the 1st night where there were people partying 2 doors down despite being asked to stop. I was woken at 2:38am by the smoke alarm because they were illegally smoking. I had to go to the front desk at 3am due to the banging and partying. We were moved for 1 night to another (smaller) room then onto an upgraded room. So 3 diff rooms in 5 nights. This room you could hear the music bar down the street until 2am each night and there are no blackout blinds so the property’s pool lighting lit the room up like daylight. If your room is on the wrong part of the property it’s very hard to sleep with the music bar down the street so beware of that. Finally, sadly we found the staff in the property to be cold, almost moody and rude. When you walk past them and say good morning or hello, instead of a warm smile you received a smirk, a reluctant response and not a smile. When we travelled to other properties during our stay we found them very warm and friendly so I’m not sure why they staff at this priority all seemed so unhappy. It didn’t spoil our vacation but it was a mistake to choose this property- not the experience I hoped for or expected.

The resort is an older resort with classic island charm. The property and amenities make up for the dated furniture in the units. The resort is perfect for a relaxed stay and easily accessible to all other resorts and restaurants via the shuttle or taxi. I will be coming back for a longer stay. The beach is priceless!