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Tru by Hilton Grand Rapids Airport

2.5 star property

Photo gallery for Tru by Hilton Grand Rapids Airport

Snack bar
Room, 2 Queen Beds
Reception
Lobby
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

View map
4570 28th Street SE, Grand Rapids, MI, 49512
  • Woodland Mall
    ‪3 min drive‬
  • MSA Fieldhouse
    ‪3 min drive‬
  • Calvin College
    ‪3 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 28 sq m
  • 20 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 3 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)
  • 28 sq m
  • 20 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 4 bedrooms
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,957 reviews
The price is AU$155
includes taxes & fees
14 Aug - 15 Aug
Sonesta Hotel Grand Rapids Airport

About the area

Grand Rapids

With a stay at Tru by Hilton Grand Rapids Airport in Grand Rapids (Kentwood), you'll be within a 15-minute drive of Frederik Meijer Gardens and Sculpture Park and DeVos Performance Hall. .This hotel is 11.4 mi (18.4 km) from Van Andel Arena and 0.7 mi (1.2 km) from Patterson Ice Center.

What's nearby

  • Patterson Ice Center - 11 min walk - 1.0 km
  • Woodland Mall - 3 min drive - 3.3 km
  • MSA Fieldhouse - 3 min drive - 3.3 km
  • Calvin College - 3 min drive - 2.9 km
  • Frederik Meijer Gardens and Sculpture Park - 8 min drive - 9.6 km

Getting around

  • Grand Rapids Station - 14 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬20 min walk
  • ‪Crumbl Cookies - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive

About this property

Tru by Hilton Grand Rapids Airport

Hotel in Grand Rapids with free breakfast and a fitness center
Tru by Hilton Grand Rapids Airport offers 98 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 98 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Bathrooms have showers and designer toiletries. Conveniences include coffee/tea makers, housekeeping is provided daily, and cribs/infant beds (surcharge) can be requested.
Take advantage of recreation opportunities including an indoor pool and a fitness center.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Grand Rapids Airport. A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Grand Rapids Airport Hotel
Tru Hilton Hotel
Tru Hilton Grand Rapids Airport
Tru Hilton
Tru By Hilton Rapids Rapids
Tru by Hilton Grand Rapids Airport Hotel
Tru by Hilton Grand Rapids Airport Grand Rapids
Tru by Hilton Grand Rapids Airport Hotel Grand Rapids

Tru by Hilton Grand Rapids Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 399 out of 697 reviews
Rating 8 - Good. 165 out of 697 reviews
Rating 6 - Okay. 67 out of 697 reviews
Rating 4 - Poor. 34 out of 697 reviews
Rating 2 - Terrible. 32 out of 697 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

JULIA

Liked: Cleanliness
Disliked: Staff & service
The note in the room stated "room service every other day" - nothing was done for three days, not even trash taken out. Water pressure in the shower on 4th floor so low that it was difficult to wash. Smoke detector was right over the bed blinking every 30 seconds, sleep was almost impossible without mask. Breakfast with little variety and poorly prepared, with some things constantly missing. When I told the hostess about room not cleaned properly she started giggling and behaved in very inappropriate and unprofessional way.
Stayed 4 nights in May 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value and Location

Easy checkin. Clean and comfortable. Will definitely stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was hard and very uncomfortable. Woke up 3 times during the night with a backache. Got up before alarm went off.
Stayed 1 night in Apr 2025

10/10 Excellent

Krystle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night. The hotel was clean and reasonably priced.
Stayed 1 night in Apr 2025

10/10 Excellent

Mary, Lancaster

Stayed 1 night in Apr 2025

10/10 Excellent

Lulzime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

DEBORAH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JADE is absolutely Wonderful!! She will take care of everything she can for you.
Stayed 2 nights in Mar 2025

10/10 Excellent

Keith, Yuma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean maintained property that mdd us feel Confortable in the atmosphere
Stayed 4 nights in Apr 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great stay! Staff, especially Jada, was so kind and helpful!! Will definitely stay again when in the area 😊
Stayed 1 night in Mar 2025

10/10 Excellent

Bri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Rathena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Mackenon

Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice fun property The kids are loving the pool table and the swimming pool.
Stayed 1 night in Feb 2025

10/10 Excellent

Amber

Stayed 5 nights in Feb 2025

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, location and amenities.
Stayed 3 nights in Feb 2025

10/10 Excellent

Hassan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to the airport
Stayed 1 night in Feb 2025

8/10 Good

Schnequa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful

Clean and neat.
Stayed 1 night in Feb 2025