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Radisson Hotel Grand Rapids Riverfront

3.0 star property

Photo gallery for Radisson Hotel Grand Rapids Riverfront

Terrace/patio
Room, 1 King Bed with Sofa bed, Non Smoking, River View
Lobby
Indoor pool
Premium bedding, down duvets, desk, blackout curtains

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
270 Ann Street NW, Grand Rapids, MI, 49504
  • DeVos Performance Hall
    ‪3 min drive‬
  • Van Andel Arena
    ‪3 min drive‬
  • John Ball Zoo
    ‪4 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, River View

Room, 1 King Bed with Sofa bed, Non Smoking, River View

Room, 1 King Bed with Sofa bed, Non Smoking, River View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Business Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1620)
The price is AU$156
for 1 room
includes taxes & fees
29 June - 30 June
Sonesta Hotel Grand Rapids Airport

About the area

Grand Rapids

With a stay at Radisson Hotel Grand Rapids Riverfront in Grand Rapids (West Grand), you'll be within a 5-minute drive of DeVos Performance Hall and Van Andel Arena. .This hotel is 3.8 mi (6.1 km) from John Ball Zoo and 7.2 mi (11.6 km) from Frederik Meijer Gardens and Sculpture Park.

What's nearby

  • DeVos Performance Hall - 3 min drive - 4.6 km
  • DeVos Place Convention Center - 3 min drive - 4.6 km
  • Gerald R. Ford Museum - 3 min drive - 4.6 km
  • Van Andel Arena - 3 min drive - 4.6 km
  • John Ball Zoo - 4 min drive - 6.4 km

Getting around

  • Grand Rapids Station - 10 min drive
  • Gerald R. Ford International Airport (GRR) - 24 min drive

Restaurants

  • ‪Taco Bell - ‬2 min drive
  • ‪Popeyes Louisiana Kitchen - ‬2 min drive
  • ‪Wendy's - ‬2 min drive
  • ‪New Beginnings Restaurant - ‬2 min drive
  • ‪The Mitten Brewing Company - ‬3 min drive

About this property

Radisson Hotel Grand Rapids Riverfront

Riverfront hotel with a fitness center and a 24-hour business center
Radisson Hotel Grand Rapids Riverfront offers 162 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool or hot tub.

Make yourself at home in one of the 162 air-conditioned rooms featuring microwaves and MP3 docking stations. Your bed comes with down comforters and premium bedding. 42-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Grand Rapids? This hotel has 3200 square feet (297 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,200 square foot of space)
  • Coworking space
  • Meeting room

Outdoors

  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (127 centimetre high)
  • Lift (145 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or hot tub, and guests under 18 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Grand Rapids Riverfront Hotel
Hotel Riverfront
Riverfront Grand Rapids
Riverfront Hotel
Grand River Hotel Grand Rapids

Radisson Hotel Grand Rapids Riverfront Reviews

Reviews

6.2
Rating 10 - Excellent. 222 out of 1007 reviews
Rating 8 - Good. 195 out of 1007 reviews
Rating 6 - Okay. 230 out of 1007 reviews
Rating 4 - Poor. 181 out of 1007 reviews
Rating 2 - Terrible. 179 out of 1007 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ashuntae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool was disgusting, dirty floors around the pool, chairs are stained, things floating in the pool, not well lit. Our hallway smelled like pot and cigarettes. The remote did not work for our TV. Staff was kind but that’s about it. We will not be staying here again.
Stayed 1 night in Mar 2025

4/10 Poor

Marie

The staff did their best , but the place is in transition to new ownership , and it needs time. The phones in room didn’t work so if you have questions you have to go to the desk. The toilet broke in the room, so went to the desk to get a plunger. That didn’t work, so got my stuff went to the desk for another room. When I got to the room the tv didn’t work, so went to the desk again. He was able to resolve the problem. The sink and tub did not drain properly, so I showered with water up past my ankles. The coffee was terrible, and there was nothing else.
Stayed 1 night in Mar 2025

4/10 Poor

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Title.

Things were closed due to renovations going on. Had to drive to another place for dinner. Things were broken in our room.
Stayed 1 night in Mar 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible ! I would never stay here again!
Stayed 1 night in Feb 2025

8/10 Good

Shaun

Stayed 1 night in Mar 2025

6/10 Okay

Izik, Bremen

Stayed 1 night in Mar 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service
Our room was clean and comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Carmel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Very comfortable and great location.
Stayed 1 night in Mar 2025

4/10 Poor

Mark

Stayed 1 night in Feb 2025

10/10 Excellent

Khirus

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Safe place to bring family
Stayed 1 night in Mar 2025

10/10 Excellent

Khirus

Liked: Cleanliness, staff & service, property conditions & facilities
Quit
Stayed 1 night in Feb 2025

2/10 Terrible

Julie

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Clare

Disliked: Amenities, property conditions & facilities
The pool was out of order which I didn’t know until I arrived. No complimentary breakfast which I was planning on. No shampoo provided. Overall not terribly impressed for the price.
Stayed 1 night in Feb 2025

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
When we first arrived for check in, there were over 25 people in line and only one person working the desk. It took over an hour to check in. Our room was clean but had no shower curtain. The bed looked thrown together and the heat did not work. When we went to check out in the morning, a pillow had fallen off the bed and a sex toy had been behind it. We took a picture and reported to the front desk. A refund was offered but the manager was not there and after calling for three days, the manager never returned my phone call. Numerous other people staying on the same floor also told us that there rooms had no shower curtains and no bedding.
Stayed 1 night in Feb 2025

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just don't. Spend extra and go somewhere else.

Awful. Will be demanding a full refund. We checked in, they didn't have the room we booked (single Queen, river view), and they tried to put us on the main floor in a double double facing the parking lot. Requested a room not on the main floor and they accommodated. I should mention this was on a Tuesday night in the winter, with maybe 10 cars in the parking lot....not sure why the room we booked was unavailable. But that's not the worse part. - Bloody handprint on the lampshade - Boots left from a previous occupant in the closet - no shower curtain - no hot water - blinds broken and only roll up half-way - stayed in room 627, but the phone on the desk said room 625 When we found out about the no hot water to shower with, we asked for a different room and the first one they showed us was still dirty and hadn't been cleaned. Told them don't bother, we'll be asking for a refund either way. I've stayed at this hotel before and understood that it's a little rough around the edges, but for the price, figured it'd be fine. The hotel has been making excuses about being "under new management" for what seems like 2 years now and the place is still a joke.
Stayed 1 night in Feb 2025

4/10 Poor

Milad, Redford

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean. They did not clean it after I stayed there the first night. The floors were not clean. One of the elevators was out of order. Had to walk all the way to the other side to go down. No amenities at all. They said the will email me a copy of the invoice, never got one!
Stayed 2 nights in Feb 2025

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Darby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

karen

Business traveller
Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 2 nights in Feb 2025

2/10 Terrible

Samantha

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Arrived a little less than 2 hours before check-in time of 4pm and was told I would only be able to check in early for a $30 fee, which was not listed anywhere ahead of time. Multiple other customers were also complaining about the fee considering a lot of people were in town for an event and that it was so close to the normal check-in time. We decided to come back later to check in because of this and when we arrived there was a line spanning the entire lobby to check in. At first, there was only one person working the desk until the manager finally showed up to help. It took over 30 mins to finally check in, with others taking almost an hour. We also overheard many people not having their rooms ready yet despite it being the designated check-in time. We were also told that the restaurant, pool and hot tub were all closed, when it was advertised prior to arrival that these amenities were all open. After checking out, I noticed later that there was an extra $85 charged to my card (which was not the incidentals fee). I called and spoke to someone at the desk who said it was accidentally charged, which is completely inappropriate. During the check-in process we also overheard many people complaining about extra charges, so not sure what this hotel is trying to do since the charge likely would have stayed if I hadn't complained about it. Overall, would never stay at this hotel again and would recommend others find another place to stay as well.
Stayed 1 night in Feb 2025

4/10 Poor

MICHELE, NEW BALTIMORE

Disliked: Staff & service, property conditions & facilities
Pool, hot tub and lounge area were closed and not posted on t Travelocity website. Paint chipping in the bathroom and most ice machines not working. Won’t be back.
Stayed 1 night in Feb 2025