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Radisson Hotel Grand Rapids Riverfront

3.0 star property

Photo gallery for Radisson Hotel Grand Rapids Riverfront

Terrace/patio
Lobby
Indoor pool
Room, 1 King Bed with Sofa bed, Non Smoking, River View
Lobby

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
270 Ann Street NW, Grand Rapids, MI, 49504
  • DeVos Performance Hall
    ‪3 min drive‬
  • Van Andel Arena
    ‪3 min drive‬
  • John Ball Zoo
    ‪4 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, River View

Room, 1 King Bed with Sofa bed, Non Smoking, River View

Room, 1 King Bed with Sofa bed, Non Smoking, River View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, desk

Business Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1875)
The price is AU$238
for 1 room
includes taxes & fees
15 Aug - 16 Aug
Sonesta Hotel Grand Rapids Airport

About the area

Grand Rapids

With a stay at Radisson Hotel Grand Rapids Riverfront in Grand Rapids (West Grand), you'll be within a 5-minute drive of DeVos Performance Hall and Van Andel Arena. .This hotel is 7.2 mi (11.6 km) from Frederik Meijer Gardens and Sculpture Park and 13.3 mi (21.4 km) from Grand Valley State University.

What's nearby

  • DeVos Performance Hall - 3 min drive - 4.6 km
  • DeVos Place Convention Center - 3 min drive - 4.6 km
  • Van Andel Arena - 3 min drive - 4.6 km
  • Downtown Market - 4 min drive - 6.0 km
  • John Ball Zoo - 4 min drive - 6.4 km

Getting around

  • Grand Rapids Station - 10 min drive
  • Gerald R. Ford International Airport (GRR) - 24 min drive

Restaurants

  • ‪Taco Bell - ‬2 min drive
  • ‪Popeyes Louisiana Kitchen - ‬2 min drive
  • ‪Wendy's - ‬2 min drive
  • ‪New Beginnings Restaurant - ‬2 min drive
  • ‪The Mitten Brewing Company - ‬3 min drive

About this property

Radisson Hotel Grand Rapids Riverfront

Riverfront hotel with a fitness center and a 24-hour business center
Radisson Hotel Grand Rapids Riverfront offers 162 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool or hot tub.

Make yourself at home in one of the 162 air-conditioned rooms featuring microwaves and MP3 docking stations. Your bed comes with down comforters and premium bedding. 42-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Grand Rapids? This hotel has 3200 square feet (297 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,200 square foot of space)
  • Coworking space
  • Meeting room

Outdoors

  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (127 centimetre high)
  • Lift (145 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or hot tub, and guests under 18 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Grand Rapids Riverfront Hotel
Hotel Riverfront
Riverfront Grand Rapids
Riverfront Hotel
Grand River Hotel Grand Rapids

Radisson Hotel Grand Rapids Riverfront Reviews

Reviews

6.2
Rating 10 - Excellent. 216 out of 1030 reviews
Rating 8 - Good. 195 out of 1030 reviews
Rating 6 - Okay. 236 out of 1030 reviews
Rating 4 - Poor. 186 out of 1030 reviews
Rating 2 - Terrible. 197 out of 1030 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Naomi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind but not helpful. We checked into our room with two queen beds when I originally booked the king room. They said they ran out of king rooms even though only two of the seven floors were being semi occupied. They called it an upgrade and “wouldn’t charge us more” even though the queen rooms are less money, so again, not an upgrade. The room was dirty. There was hair all over the bathroom and on the shower walls. The shower head made a terrible screeching noise, probably because it was being held together by a literal hair tie with hair still tangled in it. The bed sheets and pillows smelled like they hadn’t been washed, the duvet did not have a cover and was visibly dirty with a bright pink substance that we also noticed was on the ceiling above the bed. The lobby smelled heavily of cigarettes and there was cigarette butts inside of the stairwell. The walls are paper thin and since they grouped everybody who was staying there onto two floors, we could hear everything all night and day from the other guests. The other reviews seem to have a common theme and it looks like we won’t be able to get our money back. We won’t be back.
Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice well kept hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 1 night in Apr 2025

6/10 Okay

Venkateshkumar

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Shower didn’t work, free breakfast was horrible, fitness center was not accessible but staff helped me.
Stayed 1 night in Apr 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and
Stayed 1 night in Apr 2025

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashlynd

Travelled with family and small children
We booked a room and the pool was being renovated the night auditor was amazing and refunded our room even though it was through Expedia and supposedly not refundable
Stayed 1 night in Apr 2025

4/10 Poor

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Chase

Liked: Cleanliness, staff & service

Broken Pool & Hot Tub

The hot tub and pool were broken. That was one of the main reasons I booked this hotel. The bar and lounge has been closed for months.
Stayed 1 night in Apr 2025

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities

At least it was cheap

Hot water on the shower was intermittent at best, pool and hot tub were both closed for maintenance.
Stayed 2 nights in Apr 2025

4/10 Poor

Brad

Travelled with family
Disliked: Amenities
For $250 per night x several hundred filled rooms, there’s no excuse to still run a tired old facility. The recent reviews seemed good, but the experience was poor.
Stayed 2 nights in Apr 2025

8/10 Good

Star

Travelled with partner
Liked: Staff & service
Room dont get clean enoigj towels were yellowish
Stayed 1 night in Apr 2025

6/10 Okay

Rahul

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I stayed here for one night and got a king deluxe room. It was spacious but seemed very budget. Executive chairs had scratches and large tears in them (though I didn't need them so no harm to me). There was a used but mostly full monster energy drink in the middle of the floor when I got there. I'm assuming someone or the cleaning crew left it on accident. I got there at 9:20 at night but the room wasn't ready. Apparently the door needed a new battery. Found out after 15 minutes that another guest was waiting for the same. I guess electronic doors need batteries and run out often. Either way, it took about 45 minutes to get into the room late at night which my 2 daughters were not excited about after a long day at the travel tournament we were at. The lady at the desk was nice just clearly had a lot of guests to handle. Also the bathroom was old and cheap feeling. The bar sink and bathroom sink both backed up after a few minutes and took a while to drain but eventually did. The funniest was the shower arm mount that was originally pointing itself at the wall. I had to play with the screws to set it back so I could get the shower to spray into the tub and not at its own wall. I posted a video on google maps as well as this review for others. Overall just a large but somewhat run down room.
Stayed 1 night in Apr 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a nightmare

I waited 1.5 hours from checking into getting my room. This hotel is poorly run and the entire staff should be removed and replaced with people that care about customer service and hospitality. Staff your hotel. There was only one person working on a Saturday night of graduation weekend. We got some excuse that they had to check the batteries of the locks on our room door because there were “issues” throughout the day. So many people were in the lobby irritated and angry. Just didn’t make for a comfortable scene.
Stayed 2 nights in Apr 2025

4/10 Poor

Hjalmer

Travelled with partner
Disliked: Amenities, property conditions & facilities
Pool and hot tub closed down . Lounge closed at 10. Noisy from expressway. A/c made noise. Shower was cold in morning. Would not stay again.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a no for me

Pool - closed Fitness center - closed Restaurant - closed Bar - closed Elevator - worked SOMETIMES (we walked 7 floors of stairs) Outdoor area had no cushions in the seats Rooms were musty and not updated Breakfast literally was FROZEN pastries and bagels that they said “well you can nuke ‘em” It was the worst stay I’ve had that I can remember. Do not book this “hotel”
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities

It looked pretty from afar but in disrepair.

The restaurant the pool and hot tub were all in renovations.Ok. We understand upgrading. Just poor timing. But The TV and internet were also out the first night. Ok. Things happen. Once it was back on, The remote wasn’t charged so we called to ask for another one. But the phone in the room wasn’t working. Tried to open the shade that was pulled down. But it was broken. Wouldn’t roll up. The room had plenty of towels but no washcloth. When I asked for them they gave us ONE. The hand towels had stains on them. I went to write something down on the pad they leave in each room. Great. But the pen was broken. lol. But we had a roof over our head. Expensive for what it was.
Stayed 3 nights in Apr 2025

4/10 Poor

Emily

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is nothing like the pictures show online. Rooms were dirty and unkept. Rusty bathrooms, and dusty furniture. Multiple Towels in the bathroom had brown marks on them. “Riverview rooms” were of an ugly roof below and some view of the river. Pool was down due an inspection not passed earlier this week. Continental breakfast was frozen bagels in bags, and frozen something else. Elevator had broken buttons and floor lights. Poorly kept hotel for the price paid.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff went above and beyond with service. Affordable stay.
Stayed 1 night in Apr 2025

2/10 Terrible

Reginald

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Vicky

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Stayed 1 night in Apr 2025

10/10 Excellent

Lenon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities
Room clean, liked that it had a refridgerator and microwave, shower was not good, water barely came out.
Stayed 2 nights in Apr 2025