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Mars Garden Wood Gotemba

4.5 star property

Photo gallery for Mars Garden Wood Gotemba

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[Fuji View] Deluxe Twin with Hot Spring Bath, Non Smoking

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View map
1089 Higashitanaka, Gotemba, Shizuoka-ken, 412-0026
  • Gotemba Premium Outlets
    ‪2 min drive‬
  • Ōwakudani
    ‪19 min drive‬
  • Hakone Kowakien Yunessun
    ‪20 min drive‬

Room options

View all photos for [Fuji View] Deluxe Twin (Floors 6F-8F), Non Smoking

1 bedroom, premium bedding, down duvets, memory-foam beds

[Fuji View] Deluxe Twin (Floors 6F-8F), Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Adjoining Room, 6 rooms, Non Smoking

Adjoining Room, 6 rooms, Non Smoking

Adjoining Room, 6 rooms, Non Smoking

  • 6 bedrooms
  • Sleeps 12
  • 12 Queen Beds

View all photos for [Susono View] Deluxe Twin (Floors 6F-8F), Non Smoking

1 bedroom, premium bedding, down duvets, memory-foam beds

[Susono View] Deluxe Twin (Floors 6F-8F), Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Susono View] Single for 1 Guest, Non Smoking

1 bedroom, premium bedding, down duvets, memory-foam beds

[Susono View] Single for 1 Guest, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Fuji View] Deluxe Twin (Floors 4F-5F), Non Smoking

1 bedroom, premium bedding, down duvets, memory-foam beds

[Fuji View] Deluxe Twin (Floors 4F-5F), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Fuji View] Deluxe Twin with Hot Spring Bath, Non Smoking

[Fuji View] Deluxe Twin with Hot Spring Bath, Non Smoking | Bathroom

[Fuji View] Deluxe Twin with Hot Spring Bath, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 58 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Susono View] Deluxe Twin (Floors 4F-5F), Non Smoking

1 bedroom, premium bedding, down duvets, memory-foam beds

[Susono View] Deluxe Twin (Floors 4F-5F), Non Smoking

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Fuji View] Deluxe Twin (Floors 9F-11F), Non Smoking

1 bedroom, premium bedding, down duvets, memory-foam beds

[Fuji View] Deluxe Twin (Floors 9F-11F), Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Fuji View] Deluxe Twin with Open-Air Bath, Non Smoking

[Fuji View] Deluxe Twin with Open-Air Bath, Non Smoking | Bathroom

[Fuji View] Deluxe Twin with Open-Air Bath, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Hakone View] Deluxe Twin (Floors 9F-11F), Non Smoking

1 bedroom, premium bedding, down duvets, memory-foam beds

[Hakone View] Deluxe Twin (Floors 9F-11F), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Susono View] Deluxe Twin (Floors 9F-11F), Non Smoking

1 bedroom, premium bedding, down duvets, memory-foam beds

[Susono View] Deluxe Twin (Floors 9F-11F), Non Smoking

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Hakone View] Deluxe Twin (Floors 4F-5F), Non Smoking

1 bedroom, premium bedding, down duvets, memory-foam beds

[Hakone View] Deluxe Twin (Floors 4F-5F), Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Hakone View] Deluxe Twin (Floors 6F-8F), Non Smoking

1 bedroom, premium bedding, down duvets, memory-foam beds

[Hakone View] Deluxe Twin (Floors 6F-8F), Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

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Front of property

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About the area

Gotemba

When you stay at Mars Garden Wood Gotemba in Gotemba, you'll be on the boardwalk/promenade, a 3-minute drive from Gotemba Premium Outlets and 6 minutes from Fuji-Hakone-Izu National Park. .This luxury resort is 7.5 mi (12 km) from Fuji Speedway and 10.3 mi (16.6 km) from Lake Ashi.
View more Resorts in GotembaOpens in a new window

What's nearby

  • Gotemba Premium Outlets - 2 min drive - 2.3 km
  • Hakone Venetian Glass Museum - 14 min drive - 10.7 km
  • Ōwakudani - 19 min drive - 15.4 km
  • Hakone Kowakien Yunessun - 20 min drive - 15.4 km
  • Lake Ashi - 23 min drive - 13.5 km

Getting around

  • Gotemba Station - 18 min walk
  • Narita Intl. Airport (NRT) - 112 min drive

Restaurants

  • ‪マクドナルド - ‬9 min walk
  • ‪はま寿司御殿場店 - ‬10 min walk
  • ‪ビッグボーイ御殿場店 - ‬13 min walk
  • ‪御殿場パークレーンズ - ‬1 min walk
  • ‪丸源ラーメン - ‬11 min walk

About this property

Mars Garden Wood Gotemba

Boardwalk/promenade resort with 3 restaurants and a full-service spa
Mars Garden Wood Gotemba offers 48 air-conditioned accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters and premium bedding. Digital television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the resort include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa La Foret de Beaute has 4 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna. Children under 18 years old are not allowed in the spa without adult supervision.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Make yourself at home in one of the 48 air-conditioned rooms featuring refrigerators. Your memory foam bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including hot springs and a sauna. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Italian cuisine at イタリアン　フェニーチェ, one of the resort's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
イタリアン　フェニーチェ - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.
カフェ　ヴェール・フイユ - This coffee shop serves light fare only. Reservations are required. Open daily.
銀明翠　鉄板焼 - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.
銀明翠　京会席 - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Reservations are required. Open daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,840 for adults and JPY 3,630 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • イタリアン　フェニーチェ
  • カフェ　ヴェール・フイユ
  • 銀明翠　京会席
  • 銀明翠　鉄板焼

Things to do

  • Full-service spa
  • Hot springs
  • Library
  • Sauna

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath

Accessibility

  • Lift (78 centimetre wide door)

More

  • 12 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch HDTV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Check-out time is 11 AM for breakfast included bookings.
Breakfast is not included in the breakfast rates for children age 5 and under, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 4840 for adults and JPY 3630 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Mars Garden
Mars Garden Wood
Mars Garden Wood Gotemba
Mars Garden Wood Hotel
Mars Garden Wood Hotel Gotemba
Mars Wood
Mars Garden Wood Gotemba Resort
Mars Garden Wood Resort
Mars Wood Gotemba Gotemba
Mars Garden Wood Gotemba Resort
Mars Garden Wood Gotemba Gotemba
Mars Garden Wood Gotemba Resort Gotemba

Mars Garden Wood Gotemba Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 473 out of 645 reviews
Rating 8 - Good. 144 out of 645 reviews
Rating 6 - Okay. 15 out of 645 reviews
Rating 4 - Poor. 6 out of 645 reviews
Rating 2 - Terrible. 7 out of 645 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hiroko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachel

Stayed 2 nights in Apr 2025

10/10 Excellent

Ashish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around an excellent place to stay on vacation.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kobe Stay

First time in Kobe. Nice hotel in the harbor. I stayed in a corner suite on the 9th floor. Had a great view of the harbor. Was nice to sit out on the deck at night and have a drink. The second morning staying a cruise ship pulled up right beside the hotel. It was so quiet you wouldn't even know they were coming in. Sitting on the 9th floor.I was the same height at the top of the ship. Was fun sipping morning coffee in my robe watching them come into port Good location 10 minutes walk from Kobe station. Everything is within walking distance.
Stayed 1 night in Apr 2025

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel to stay within Gotemba
Stayed 3 nights in Feb 2025

10/10 Excellent

dylan

Travelled with family and small children
Great service from staff, hotel in great condition. 5 min drive from gotemba premium outlet.
Stayed 1 night in Jan 2025

10/10 Excellent

HILA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

NISSIM Yehuda

Stayed 2 nights in Jan 2025

10/10 Excellent

akiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very kind and professional. Facilities are clean and new. Breakfast is delicious. Outdoor garden is gearticuleerd. Highly recommend to everyone.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great stay

Room is clean and big. It has 2 queen bed and is quite comfortable . There is a carpark so is fine if you want rent a car. Staff at front desk quite inflexible. We stayed there 2 nights and enjoyed the onsen very much
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near outlet shopping !

Modern hotel, great views of Mt Fuji and minutes away from Gotemba Premium Outlets. Spacious room and bathroom
View from our room!
Hotel grounds!
Stayed 1 night in Nov 2024

10/10 Excellent

yifan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff there were amazing. The room is newly renovated and super cleaned. I will recommend this hotel to everyone
Stayed 1 night in Nov 2024

10/10 Excellent

Wai Yee Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great teppanyaki at 鉄板焼 - 銀明翠. Breakfast is awesome. Room is clean and big. Comprehensive amenities. Will stay again if I am at gotemba. Very near to outlet.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wing Kam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viann

Clean, tidy and Good service. I am highly recommended
Stayed 1 night in Nov 2024

10/10 Excellent

Rick

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here!! 2 adults and 2 kids. Rooms were very spacious and premium. We were able to see my Fiji from hotel and was in a great location for exploring Mt Fuji and Gotemba outlets.
Stayed 1 night in Oct 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was beautiful--pristine and well maintained. Spacious, comfortable rooms. Gotemba was a bit difficult to get around in--sometimes of the day there were no taxis available. Make sure to consider this when coming here.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Hotel

Super hotel with views of Mount Fuji. Nice restaurants on site. A beautiful garden with fountains and light show. A bit of a walk from the station and the main town, but everything you need is on site.
Stayed 1 night in Oct 2024

8/10 Good

Christy, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are very lovely.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, but everything was closed

Beautifully appointed place, with large and very clean rooms, great views of Mt Fuji, and beautiful grounds. It was a bit pricey, but we were celebrating a birthday. What was a bit surprising was that all the restaurants but one were closed when we were there. Not even the cafe was open, despite the fact that it looked like they were suppose to be. A bit disappointing as this is not what we were expecting and weren’t told when checking in either. Furthermore, there are no benches to sit on and take in the beautiful grounds. Relatively, these are small issues - the service was great and the hotel itself very nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, the breakfast was fantastic, and everything was just perfect. I would come back again, with my parents next time
Stayed 2 nights in Aug 2024

10/10 Excellent

Sven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family loved the activities at the hotel. So we're always looking forward to coming home in the evening after exploring Fuji Hakone area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alba

Stayed 2 nights in Jul 2024

8/10 Good

Bowen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and room amenities are quite good, with a router in the room to ensure a stable internet connection. The service is as courteous as always. The restaurant in the hotel is priced at 10,000 yen. Unfortunately, there isn't a bar where you can have a drink. If you want to enjoy some drinks and yakitori, you need to walk about ten minutes to Gotemba Station, or you can ask the hotel front desk to call a taxi for you. There is a bus stop just five minutes away downstairs, where you can catch a long-distance bus to Tokyo, a free bus to Onsen, and various city buses. The Imperial Palace Park and the temple are not far from here.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mitsuko

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024