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City Hotel Derry

4.0 star property

Photo gallery for City Hotel Derry

Front of property
Hypo-allergenic bedding, blackout curtains, bed sheets
Indoor pool, pool loungers
Meeting facility
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View map
Queens Quay, Derry, Londonderry, Northern Ireland, BT487AS
  • Place, Museum of Free Derry and Bloody Sunday Memorial
    ‪6 min walk‬
  • Place, Millennium Forum
    ‪6 min walk‬
  • Place, Derry City Walls
    ‪9 min walk‬

Room options

View all photos for Family Room

Hypo-allergenic bedding, blackout curtains, bed sheets

Family Room

8.6 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Junior Suite Penthouse

Executive Junior Suite Penthouse

Executive Junior Suite Penthouse

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Double & Single)

Hypo-allergenic bedding, blackout curtains, bed sheets

Family Room (Double & Single)

9.0 out of 10
Wonderful
(14 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, blackout curtains, bed sheets

Standard Double Room

8.6 out of 10
Excellent
(35 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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Bar (on property)
Holiday Inn Express Derry - Londonderry by IHG
Londonderry
  • Breakfast included
  • Free Wi-Fi
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  • Air-conditioning
4.4 out of 5, Excellent, 864 reviews
The price is AU$183
includes taxes & fees
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Holiday Inn Express Derry - Londonderry by IHG

About the area

Londonderry

A stay at City Hotel Derry places you in the heart of Londonderry, within a 15-minute walk of Derry City Walls and Guildhall. .This hotel is 0.2 mi (0.3 km) from Peace Bridge and 0.3 mi (0.5 km) from Derry Visitor and Convention Bureau.

What's nearby

  • Guildhall - 3 min walk - 0.3 km
  • Walled City - 3 min walk - 0.3 km
  • Museum of Free Derry and Bloody Sunday Memorial - 6 min walk - 0.5 km
  • Millennium Forum - 6 min walk - 0.5 km
  • Derry City Walls - 9 min walk - 0.8 km

Getting around

  • Londonderry Station - 15 min walk
  • Donegal (CFN) - 109 min drive

Restaurants

  • ‪Hillbilly's Chicken - ‬2 min walk
  • ‪The Guildhall Taphouse - ‬2 min walk
  • ‪Pyke 'N' Pommes Strand Road - ‬3 min walk
  • ‪Spaghetti Junction - ‬5 min walk
  • ‪Guild Cafe - ‬2 min walk

About this property

City Hotel Derry

City Hotel Derry offers 158 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 158 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and blackout drapes/curtains.
Enjoy a range of recreational amenities, including an indoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, Thompsons, for lunch or dinner, or grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Londonderry? This hotel has 3842 square feet (357 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Thompsons - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Coppins Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 14 per day); discounts available
  • Secured parking on site (GBP 14 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Coppins Bar
  • Thompsons

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (3,842 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On a river
  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Lift (231 centimetre wide door)
  • Raised toilet seat (51 centimetre high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (188 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.00 per person
  • Secured self parking fee: GBP 14.00 per day
  • Nearby parking fee: GBP 14.00 per day (5 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

City Hotel

City Hotel Derry

Derry City Hotel

Hotel Derry City

City Hotel Derry Londonderry

The City Hotel Derry

City Derry Londonderry

City Hotel Derry Hotel

City Hotel Derry Londonderry

City Hotel Derry Hotel Londonderry

City Hotel Derry Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 487 out of 1000 reviews
Rating 8 - Good. 298 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Carol Ann

Stayed 1 night in Feb 2026

4/10 Poor

Colleen

Business traveller
Disliked: Amenities, property conditions & facilities
Room not very clean - claimed upgraded me to superior room but don’t show in standard. Two bins in room contained previous guest rubbish. Had to phone and get coffee for machine as no pods in room
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spacious, clean and warm rooms. Friendly and helpful staff.
Stayed 2 nights in Jan 2026

6/10 Okay

Denise

Stayed 1 night in Jan 2026

10/10 Excellent

Agnes

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was huge for the 3 of us. Staff very friends and helpful. Definitely would stay again at the city hotel
Stayed 1 night in Jan 2026

6/10 Okay

Kevin

On arrival was not told that building work would be starting at 4am a notice was put through door after checking in when requested a table for dinner was told they couldn’t give us one and offer bar snacks instead which I didn’t think was exceptional if had of known this we wouldn’t of stayed outside the building was discusting and then was charged for parking I don’t expect to stay in an hotel and have to leave for something to eat but we went to Madeline palace and the staff and food was exceptional I would not recommend this hotel to anyone
Stayed 1 night in Jan 2026

4/10 Poor

James

Liked: Amenities
We were allocated a disabled room which was not what was booked through Hotel's. com. We were also lead to believe that the underground car park was included in the price as was the case when I stayed here before on several occasion,in stead we had to pay an additional fee. The hotel is also going through restorations although we had been told this at time of booking.
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Got one of the newly decorated rooms and it was lovely! The staff were very friendly and we had a great stay. Really pleased with the price and the location couldn't have been handier.
Stayed 3 nights in Jan 2026

6/10 Okay

Mary

Liked: Staff & service
The car parking facilities are awful. Having to pay £14 for car park at the hotel - never had to do this before
Stayed 1 night in Dec 2025

6/10 Okay

Mary

Travelled with family
Liked: Staff & service
Yes rooms were okay. One of the rooms was not ready for checkin when we arrived. We were charged for parking on arrival and there was no space for our car on the second evening. The amount was credited to our room instead of returning the cash which we'd paid with. moneyto our to our
Stayed 2 nights in Jan 2026

8/10 Good

Emma Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel was clean and staff friendly but rooms and bathroom very dated although it is mid being taken over by Hilton so hopefully rooms get a revamp
Stayed 1 night in Dec 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Breakfast was avera
Stayed 1 night in Dec 2025

10/10 Excellent

PAUL

Stayed 1 night in Dec 2025

8/10 Good

Gregg

Liked: Cleanliness, staff & service, amenities
Some noise. Rooms a little worn, but overall a good experience and great location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeanette

Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

4/10 Poor

Darren

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel under renovation wasn't mentioned when booking so bar/restaurant moved to 1st floor and really just using a space
Stayed 1 night in Dec 2025

4/10 Poor

Maureen

Stayed 1 night in Dec 2025

10/10 Excellent

LYNN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room are very handy.. I am sitting sofa is bit low comfortable but difficult get up due my health issue. Bed are lovely to sleep but no tv. I would lv one room with one tv without walls, I pick wrong room.. lol. Shower are ok & haven’t been in bath cos no time but difficult climb over due my health issue.. I pick wrong room.. everything so perfect have drinks etc in fridge. wow..
Left side tv & fridge in desk with nice chair
Other side bed but no tv.
See between wall bedroom & sofa with tv.
Handy lovely few different doors on 7th floor..
Stayed 2 nights in Nov 2025

4/10 Poor

Colin

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel is in great location and was very clean, unfortunately it os dated and in need of updating/a refresh. Beds weren't very confortable and there was a lot of noise during the night from other residents shouting in the hallways for prolonged amounts of time. Staff at reception and breakfast were very good, helpful and polite. Breakfast quality wasn't great but view was lovely. Leisure faciliies were tired - pool cold and jacuzzi disappointingly not open.
Stayed 1 night in Dec 2025

8/10 Good

Adie

Stayed 1 night in Dec 2025

8/10 Good

Nuala

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shania (restaurant Manager) was very professional and helpful. Hotel was under construction, pity because it's a lovely hotel. There was no atmosphere, hotel was quiet though we still enjoyed our stay.
Stayed 2 nights in Dec 2025

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and efficient. Only complaint Jacuzzi not working, would like to have been informed before we had got changed to use it.
Stayed 2 nights in Dec 2025

10/10 Excellent

Melina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at front desk!
Stayed 1 night in Nov 2025

6/10 Okay

Anne

Travelled with family and small children
Liked: Cleanliness, amenities
Yes room was fine. Staff were helpful. Ground floor is out of bounds and no work appears to be happening. Not as good as it used to be.
Stayed 2 nights in Nov 2025