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Buchanan Arms Hotel & Leisure, Sure Hotel Collection

3.0 star property

Photo gallery for Buchanan Arms Hotel & Leisure, Sure Hotel Collection

Boating
Exterior
Bar (on property)
Reception
Pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
22 Main Street, Drymen, Loch Lomond, Drymen, Scotland, G63 0BQ
  • Glengoyne Distillery
    ‪10 min drive‬
  • Loch Lomond Shores
    ‪13 min drive‬
  • Loch Lomond
    ‪17 min drive‬
  • Glasgow (GLA-Glasgow Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Family Room, Multiple Beds, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, individually decorated

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

The Oak Tree Inn

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
4.6 out of 5, Wonderful, (432)
The price is AU$393
for 1 room
includes taxes & fees
22 May - 23 May
The Oak Tree Inn

About the area

Drymen

Located in Drymen, Buchanan Arms Hotel & Leisure, Sure Hotel Collection is in a rural location, within a 5-minute drive of Rob Roy Way - South and Loch Lomond and The Trossachs National Park. .This hotel is 10.8 mi (17.3 km) from Loch Lomond and 4.2 mi (6.8 km) from Conic Hill.

What's nearby

  • Rob Roy Way - South - 3 min walk - 0.3 km
  • Glengoyne Distillery - 9 min drive - 10.7 km
  • Balloch Castle - 14 min drive - 15.6 km
  • Loch Lomond - 15 min drive - 18.3 km
  • Loch Lomond Shores - 15 min drive - 18.3 km

Getting around

  • Renton Station - 15 min drive
  • Glasgow International Airport (GLA) - 41 min drive

Restaurants

  • ‪Pirn Inn - ‬11 min drive
  • ‪St Mocha Cafe - ‬6 min drive
  • ‪The Drymen Inn - ‬4 min walk
  • ‪The Clachan Inn - ‬4 min walk
  • ‪The Beech Tree Inn - ‬7 min drive

About this property

Buchanan Arms Hotel & Leisure, Sure Hotel Collection

Hotel with free parking, near Loch Lomond and The Trossachs National Park
Buchanan Arms Hotel & Leisure, Sure Hotel Collection offers 52 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 3-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 52 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a health club or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at Salmon Leap Restaurant, a restaurant which specializes in Modern European cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 7:30 AM to 9:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 7:30 AM and 9:30 AM.
Salmon Leap Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner.
The Conservatory - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
The Snug Bar - This bar serves light fare only.
Late night fare is available from room service (during limited hours).

Languages

English, Hindi, Italian

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 12.50 for adults and GBP 12.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Salmon Leap Restaurant
  • The Conservatory
  • The Snug Bar

Things to do

  • Health club
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 3-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 12.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Buchanan Arms Hotel Spa

Buchanan Arms Hotel & Leisure, Sure Hotel Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 275 out of 781 reviews
Rating 8 - Good. 281 out of 781 reviews
Rating 6 - Okay. 132 out of 781 reviews
Rating 4 - Poor. 67 out of 781 reviews
Rating 2 - Terrible. 26 out of 781 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chih Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast. Also room is big. Nice place.
Stayed 1 night in May 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.. great for walking & hiking.. close drive orcwalk to many attractions
Stayed 2 nights in May 2025

8/10 Good

Christopher, Natick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are good. Property clean and tidy. Breakfast was OK.
Stayed 1 night in May 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was adequate
Stayed 3 nights in Apr 2025

4/10 Poor

McKensie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I understand that this is a really old hotel but it was not clean in the slightest. Thankfully some employees changed the dirty bedding but the rest of the room was terribly dirty as well.
Stayed 1 night in Apr 2025

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location. Good food , staff were helpful and the hotel was lovely. The only downside was the bathrooms need modernising a they are a bit dated with some of the tiles and decor old
Stayed 3 nights in Apr 2025

8/10 Good

Chris

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Chris

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Christina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The suitcase shelf was extremely dusty, so were parts of the bathroom. The tissue box was empty (except for 2 tissues) and not refilled after the first of two nights. The shower was on a hot setting, too hot to have a shower, nobody was able to adjust this to an acceptable temperature. The TV remote control didn't work. One of the bedside table lamps had threads hanging of it and was not working. It was the worst hotel which claims to have a 4 star rating we have ever stayed in. Hotel staff at reception and breakfast didn't make us feel welcome. The room was quite noisy, too, from 6.20am but also during the night.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Stayed 2 nights in Mar 2025

6/10 Okay

Carol

Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Staff & service
Disliked: Property conditions & facilities
Enjoyed stay but been here 7 year ago starting feel tired
Stayed 1 night in Jan 2025

6/10 Okay

Graham

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice old building, friendly helpful staff, good leisure facilities. I know it's not easy but it needs some money spent on it cos it's a bit tired. Had to change rooms cos tv not working. Only one chair in each room for two people? Pay £12.50 extra for a cooked breakfast which is not kept very warm and served on stone cold plates. Expected better.
Stayed 3 nights in Feb 2025

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

David

Stayed 1 night in Jan 2025

10/10 Excellent

Caroline

Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Murray

Stayed 1 night in Dec 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Helena

Travelled with group
Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Gemma

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Massive decline from previous stays.

My husband and I have stayed at Buchanan arms a number of times as a couple, we booked a return stay with our baby and the entire stay was a massive let down . Check in was fine and the girl was lovely and welcoming, our room was clean and spacious and nice and warm. Unfortunately that’s where the positives ended. Our room was right after the lounge area, so we not only heard every single time anyone used the public toilet/hand dryers, but the live singer who was on until after 11pm in the lounge was so loud it made it impossible for us to get our baby to settle for bed. I specifically phoned ahead of our visit to say we were bringing her with us so I thought this would have been taken into consideration when dealing with room allocations and expected a quieter more peaceful area of the hotel. Our awful nights sleep was further interrupted when the fire alarm went off twice at 7am in the morning waking our already grumpy and overtired baby. Not exactly the relaxing stay we had hoped for!! We hadn’t made a reservation for dinner but went down on the off chance that there would be space for us. The attitude from the man in the restaurant was disgusting. He was very dismissive and basically told us to go away when we said that we hadn’t made a reservation. I understand we should have booked a table in advance but his attitude and the way he spoke to us was horrible and extremely uncalled for.
Stayed 1 night in Nov 2024

10/10 Excellent

A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, no comments to make
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

Hotel was very tired,in the rooms, social areas & leisure area. Had to change room due to unclean room. Service was awful in the restaurant & bar. Staff were friendly & working hard, but just was far too few for a busy hotel. Was very disappointing stay. Hotel has great potential if updated & more staff taken on.
Stayed 2 nights in Nov 2024

8/10 Good

Lea-Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024