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Cititel Penang

4.0 star property

Photo gallery for Cititel Penang

Indoor pool
Restaurant
Gym
Superior Room, 1 King Bed
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
66 Jalan Penang, George Town, 10000
  • Place, Cheong Fatt Tze Mansion
    ‪2 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪5 min walk‬
  • Place, KOMTAR
    ‪12 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard King Room

1 bedroom, desk, blackout curtains, soundproofing

Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior King Room

1 bedroom, desk, blackout curtains, soundproofing

Superior King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe King Room

1 bedroom, desk, blackout curtains, soundproofing

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

1 bedroom, desk, blackout curtains, soundproofing

Deluxe Twin Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

1 bedroom, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

1 bedroom, desk, blackout curtains, soundproofing

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

1 bedroom, desk, blackout curtains, soundproofing

Standard Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Room

1 bedroom, desk, blackout curtains, soundproofing

Superior Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room

1 bedroom, desk, blackout curtains, soundproofing

Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Exterior
St.Giles Wembley Penang
Downtown George Town
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 994 reviews
The price is AU$121
includes taxes & fees
15 May - 16 May
St.Giles Wembley Penang

About the area

George Town

With a stay at Cititel Penang, you'll be centrally located in George Town, within a 5-minute drive of KOMTAR and Gurney Drive. .This hotel is 2.6 mi (4.1 km) from Gurney Plaza and 5 mi (8 km) from Penang Hill.

What's nearby

  • Cheong Fatt Tze Mansion - 2 min walk - 0.2 km
  • Georgetown UNESCO Historic Site - 5 min walk - 0.5 km
  • Penang State Museum - 9 min walk - 0.8 km
  • Padang Kota Lama - 12 min walk - 1.1 km
  • KOMTAR - 12 min walk - 1.1 km

Getting around

  • Penang Sentral - 29 min drive
  • Penang Intl. Airport (PEN) - 27 min drive

Restaurants

  • ‪Kheng Pin Cafe 群宾茶室 - ‬1 min walk
  • ‪Kirishima Japanese Restaurant - ‬2 min walk
  • ‪The Lighthouse Café - ‬1 min walk
  • ‪Goh Swee Kee Restaurant (吳瑞記菜館) - ‬1 min walk
  • ‪Zhonghua Gourmet Restaurant (中華海鮮魚翅樓) - ‬2 min walk

About this property

Cititel Penang

Cititel Penang offers 451 air-conditioned accommodations with slippers and irons/ironing boards. LCD televisions are featured in guestrooms. Bathrooms include showers, bidets, and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 451 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and irons/ironing boards.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a reception hall.
At Cititel Penang, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Cititel Penang has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (surcharge)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 56 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MYR 85.0 per night

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 56 per person
  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Pool access available from 7:00 AM to midnight
No pets and no service animals are allowed at this property

Property is also known as

Cititel Penang Hotel George Town

Cititel Penang Hotel

Cititel Penang George Town

Cititel Penang Georgetown

Cititel Penang Hotel Georgetown

Cititel Penang George Town

Cititel Penang Hotel

Cititel Penang Georgetown

Cititel Penang George Town

Cititel Penang Hotel Georgetown

Cititel Penang Hotel George Town

Cititel Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 362 out of 826 reviews
Rating 8 - Good. 353 out of 826 reviews
Rating 6 - Okay. 74 out of 826 reviews
Rating 4 - Poor. 26 out of 826 reviews
Rating 2 - Terrible. 11 out of 826 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gloria

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Very nice hotel very helpful staff
Stayed 8 nights in Feb 2026

10/10 Excellent

neil

Liked: Cleanliness, amenities, property conditions & facilities
yes, very nice room and location was very gd...Enjoyed are stay there.
Stayed 2 nights in Feb 2026

10/10 Excellent

Shahid

Stayed 1 night in Feb 2026

10/10 Excellent

Edward

Stayed 3 nights in Jan 2026

10/10 Excellent

Reshma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

8/10 Good

Jules

Stayed 4 nights in Jan 2026

10/10 Excellent

MAISANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable! Customer service was friendly and helpful! Location is excellent! The free CAT bus is across the street and 5 minutes away from the Red Garden Food Hall and Blue Mansion. Perfect place to call home!
Stayed 4 nights in Dec 2025

8/10 Good

Kouichiro

Stayed 1 night in Dec 2025

10/10 Excellent

Fred

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Great view. Location was good with many food available.
Stayed 4 nights in Dec 2025

8/10 Good

Shankar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not a great bea h view and they dont have airport shuttle.
Stayed 1 night in Dec 2025

10/10 Excellent

Siew, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

Mark, olathe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very attentive. We where going out to eat and it was raining and the staff provided an umbrella which was very thoughtful. There is a huge and varied breakfast selection.
Stayed 4 nights in Nov 2025

8/10 Good

Zoya

Stayed 3 nights in Nov 2025

8/10 Good

Terence

Stayed 4 nights in Nov 2025

8/10 Good

Per

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location in Georgetown. Close to everything and good amenities. Good value for your money. Can recommend to stay here.
Stayed 2 nights in Nov 2025

8/10 Good

Hui Sia

Stayed 1 night in Nov 2025

8/10 Good

Wong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location，walkable，friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Mohammad, Calgary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Nov 2025

8/10 Good

Wong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location，courteous staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Rudy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Staffs are friendly, polite & very helpful. Location of hotel is center to tourists attraction and many eating places.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Nice people and hospitality! In the city centre - nice to walkabout everywhere. 100 % recommended
Stayed 4 nights in Oct 2025

8/10 Good

Kazuhiro

Stayed 2 nights in Oct 2025

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, nice room, well located! The breakfast is outstanding. A very nice stay at George Town !
Stayed 2 nights in Oct 2025

8/10 Good

Boon Seng

Travelled with partner
Liked: Cleanliness, staff & service, amenities
staff receptive with welcoming smiles,.room is clean but furnishing is dated.. carpet leading to room is old looking ..convenient location to a nearby Khuen ping coffee shop for delicious local foods
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, close to all the sights and sounds of George Town. The building has charming heritage character on the outside but is beautifully maintained and tastefully renovated inside. The lobby is gorgeous, and the staff are consistently warm, friendly, and helpful. Service throughout my stay was exceptional. I stayed in a Superior King Room — freshly renovated, well-appointed, and with lovely views of the ocean and city. Great value for money, and the overall experience exceeded my expectations."
Stayed 5 nights in Oct 2025