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Edgewater Hotel - Gatlinburg

3.0 star property

Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio
Front of property - evening/night
1 bedroom, desk, iron/ironing board, free WiFi
Free daily continental breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Pool
  • Gym

Explore the area

View map
402 River Rd, Gatlinburg, TN, 37738
  • SkyPark
    ‪3 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Anakeesta
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Room

Room

Room

8.8 out of 10
Excellent
(31 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed)

9.2 out of 10
Wonderful
(30 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

8.6 out of 10
Excellent
(222 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(201 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatlinburg

Located in Gatlinburg (Downtown Gatlinburg), Edgewater Hotel - Gatlinburg is within a 5-minute walk of Ripley's Aquarium of the Smokies and SkyPark. .This hotel is 0.3 mi (0.5 km) from Anakeesta and 0.4 mi (0.6 km) from Ole Smoky Moonshine Distillery.

What's nearby

  • SkyPark - 3 min walk - 0.3 km
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 4 min walk - 0.4 km
  • Gatlinburg Convention Center - 4 min walk - 0.4 km
  • Anakeesta - 6 min walk - 0.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Cliff Top Grill & Bar - ‬5 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, a quick walk to Ripley's Aquarium of the Smokies
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 205 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 16.46 per day)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Payment types

Important information

Optional extras

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1218 out of 2198 reviews
Rating 8 - Good. 611 out of 2198 reviews
Rating 6 - Okay. 263 out of 2198 reviews
Rating 4 - Poor. 68 out of 2198 reviews
Rating 2 - Terrible. 38 out of 2198 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy, Manchester

Stayed 2 nights in Apr 2025

10/10 Excellent

Kendra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to attractions in Gatlinburg and had a good breakfast. Kids enjoyed the pool a lot.
Stayed 2 nights in May 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel! Affordable, clean, simple. It was nice to be so walkable to downtown. The river is really beautiful too!
Stayed 1 night in May 2025

10/10 Excellent

Edy

Like
Stayed 2 nights in May 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Very nice but watch out in the parking garage!

The good things: The room and the hotel in general were really nice, and clean, and quiet. We very much enjoyed sitting out on our own balcony and watching the river and the people. There were a good number of food choices for the breakfast buffet. The location was excellent-very close to the main strip of Gatlinburg, just one street over, so it was very easy to walk over. The staff was also excellent. It was very convenient to be able to park right at the hotel in the attached parking garage. The only bad thing: In the parking garage, in the section marked "Tall Vehicles" there was a 10"-12" wide pipe running along one section below the 8' high ceiling, in the back of the parking spots on one side. It was painted white like the ceiling and walls, so it did not stand out, and when we were backing our Suburban in, because the pipe extended down so far, we scratched the top of the liftgate up pretty badly. This pipe should be painted or striped in a different, bright color so that it can be seen and avoided!
Stayed 2 nights in May 2025

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice close to get to the stores love the water view big rooms,nice personality and I didn’t have to move my car.
Stayed 2 nights in May 2025

8/10 Good

Teresita

Liked: Cleanliness
Nice place
Stayed 1 night in May 2025

8/10 Good

Jeremy, Dayton

Travelled with family
Liked: Cleanliness, staff & service
This is a very old property—almost historic—so you have to keep that in mind when you book it, as far as the layout and the amenities. It's also badly in need of renovations, and parking can probably be tricky during peak season. With that said, we would stay again...It's just too convenient to get to parkway and all the shops, restaurants, and activities. The staff is great. From the clerks to the maintenance guys, the breakfast crew, and the room attendees. All top-notch people.
Stayed 4 nights in May 2025

8/10 Good

Donald

Stayed 4 nights in May 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Robert

Disliked: Property conditions & facilities

Trip for two

Fireplace didn’t work, and toilet barely flushed. Hotel is older and could use a refresh. Generally near everything. I would stay again.
Stayed 1 night in May 2025

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything. Only thing is the pool isnt actually heated as it was freezing & the chemicals of the hot tub burned our eyes but would stay again. Also the entrance to the parking garage the potholes are horrible.
Stayed 2 nights in May 2025

10/10 Excellent

Kari

Stayed 1 night in May 2025

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, the hotel staff were incredibly welcoming and got us checked in quickly. Parking is a bit tight, but once you’re parked, everything is within walking distance—no need to move your car. The pool area, which includes two hot tubs, was a lot of fun and perfect for relaxing. If you’re traveling with family, there’s plenty to do nearby. We had a riverside town view, and the scenery was absolutely beautiful. Breakfast was delicious and offered a great variety. The only downside was the long wait for the elevator at times, but overall, we had a wonderful stay. I highly recommend this hotel!
Stayed 1 night in May 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Mirela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Angela

Travelled with partner
Liked: Property conditions & facilities
The room was nice. Walkable to the strip. Outside area needs some maintenance.
Stayed 5 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Leonette

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
It’s very outdated the beds are terrible and the room smelled like cigarettes
Stayed 2 nights in May 2025

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Maxwell

Stayed 5 nights in Apr 2025

6/10 Okay

Nita

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We liked the location however the condition of the property was under average. The rooms were small as well as the balcony. We could not enjoy the balcony for several reasons such as little the balcony area was, the chairs were dirty, there were cobwebs on the windows. The bathroom was very small, you had to move towards the sink area just to close the door. NO exhaust fan, toilet flushing was extremely slow. It made us stand there until to totally flush even when there eas just urine. Coming from another hotel Edgewater was a big let down. The breakfast crew did not talk to anyone. The food was the same both days and the must have been something going on cause it was very busy in the breakfast area every day.
Stayed 2 nights in May 2025

2/10 Terrible

Jordan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down hotel. Way over priced.
Stayed 1 night in May 2025

8/10 Good

Letha

Travelled with partner
It was clean the chicken people were real nice
Stayed 3 nights in May 2025