Alpine Heritage Motel

2.5 star property

Photo gallery for Alpine Heritage Motel

Front of property
Lobby sitting area
Electric kettle, cookware/dishes/utensils
Courtyard
Billiards

Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
248 Sloane St, Goulburn, NSW, 2580
  • Goulburn Base Hospital
    ‪2 min drive‬
  • New South Wales Police College
    ‪4 min drive‬
  • Big Merino
    ‪5 min drive‬

Room options

Budget Family Room

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

Standard Room

  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed OR 2 Twin Beds

Budget Single

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Budget Queen

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Budget Double

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Family Room

  • 30 sq m
  • Sleeps 5
  • 2 Double Beds and 2 Twin Beds

Budget Twin

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Goulburn

A stay at Alpine Heritage Motel places you in the heart of Goulburn, within a 5-minute walk of Belmore Park and Goulburn Visitor Information Centre. .This motel is 0.6 mi (0.9 km) from Goulburn Golf Club and 1.1 mi (1.7 km) from Goulburn Base Hospital.

What's nearby

  • Belmore Park - 2 min walk - 0.3 km
  • Goulburn Visitor Information Centre - 3 min walk - 0.3 km
  • Goulburn Base Hospital - 2 min drive - 1.7 km
  • New South Wales Police College - 4 min drive - 2.9 km
  • Big Merino - 5 min drive - 4.2 km

Getting around

  • Goulburn Station - 2 min walk

Restaurants

  • ‪Goulburn Square - ‬9 min walk
  • ‪Camelia Chinese Restaurant - ‬11 min walk
  • ‪KFC - ‬11 min walk
  • ‪Goulburn Workers Club - ‬7 min walk
  • ‪Paragon Cafe - ‬5 min walk

About this property

Alpine Heritage Motel

Victorian motel in Goulburn with free parking
Alpine Heritage Motel offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature irons/ironing boards. LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

Make yourself at home in one of the 44 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include electric kettles and irons/ironing boards, and housekeeping is provided once per stay.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area.
Featured amenities include complimentary wired internet access, a computer station, and complimentary newspapers in the lobby. Free self parking is available onsite.

Languages

Chinese (Mandarin), English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site

Things to do

  • Piano
  • TV in common areas

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1872
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 0-inch LCD TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
For arrivals outside the check-in hours, please contact the property in advance to arrange late check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Alpine Heritage Goulburn
Alpine Heritage Motel
Alpine Heritage Motel Goulburn
Alpine Heritage Motel Motel
Alpine Heritage Motel Goulburn
Alpine Heritage Motel Motel Goulburn

Alpine Heritage Motel Reviews

Reviews

6.2
Rating 10 - Excellent. 124 out of 1000 reviews
Rating 8 - Good. 278 out of 1000 reviews
Rating 6 - Okay. 281 out of 1000 reviews
Rating 4 - Poor. 182 out of 1000 reviews
Rating 2 - Terrible. 135 out of 1000 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Sisilia

A bit confusing where to find receiption and room. Water is cold in washing basin. Loved the facilities in the room of microwave, coffee, etc and the biscuits which is rarely available in others.
Stayed 1 night in Apr 2025

2/10 Terrible

Peter

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was very run down and needed to be painted badly. Bathroom wasn’t too bad. The water pressure was good. No hot water to the basin. The carpets up the stairs were dirty and needed to be vacuumed and cleaned. Cutlery looked old and well used. From the outside it looked great until you got inside.
Stayed 1 night in May 2025

6/10 Okay

Christine

Travelled with partner
Liked: Cleanliness, staff & service
Dated. Clean room though. Bed slid around floor as on castors on hard floor. No microwave. Bed comfortable. Close to shops
Stayed 1 night in May 2025

6/10 Okay

Brian and Beverley

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Could do with a vacuum and someone used soap left in shower
Stayed 1 night in May 2025

4/10 Poor

Cheryl

Disliked: Cleanliness, property conditions & facilities
Bed clean and comfortable, fridge, microwave and tv worked fine. Crockery clean. Bathroom door came off runner. No tea or coffee.
Stayed 1 night in Apr 2025

6/10 Okay

Antony

Liked: Staff & service
Staff service, cleanliness and amenities are ok. Most of the the rooms are in the interior part of the building and no outside views or natural light. Call and make sure if you care about that.
Stayed 1 night in Apr 2025

6/10 Okay

Christine

Liked: Cleanliness
Location is good. Obviously still a work in progress. There was no spoon or teaspoon. No teatowel. Window couldn't be opened. No chair, just a very small stool. Bed comfy. Towel and linen clean. I can see the potential,
Stayed 1 night in Apr 2025

4/10 Poor

Ben

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water in our room, dishes were not cleaned properly when we arrived, and no-one at reception to speak to about our concerns when checking out. Keys to a lot of rooms all just scattered on the front desk when we left so I gather there wasn't anyone on duty all morning.
Stayed 2 nights in Apr 2025

2/10 Terrible

Aaron

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at check-in and there was nobody in reception, except an irate guest who had been kept waiting. When staff finally arrived after multiple 'translated' phone calls they did not speak english, at which point the other guest became very aggressive. The staff retreated into a locked office, saving themselves and leaving me in the lobby to fend off the violent guest until police arrived and restrained him. Absolutely appauling service and complete disregard for my safety leaving me alone in this dangerous situation! And after all that that my key did not work! All up, after making police statements, and more calls to obtain a working key, it took me 2hrs to check into my room. No compensation was given and no-one answered the phone to discuss it. I want a refund!
Stayed 1 night in Apr 2025

8/10 Good

Russell

Stayed 1 night in Apr 2025

4/10 Poor

Gloria

Disliked: Cleanliness, amenities, property conditions & facilities
So much potential with the main building but rooms feel like cheap flats. Overpriced for what you get. Dirty stairwell nd junky feel everywhere
Stayed 1 night in Apr 2025

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to say
Stayed 1 night in Apr 2025

6/10 Okay

Darlene

Need hot water to be available
Stayed 1 night in Apr 2025

4/10 Poor

Justine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet had been left soiled and open drinks in fridge room unclean
Stayed 1 night in Mar 2025

10/10 Excellent

Ioannis

Stayed 1 night in Mar 2025

4/10 Poor

Lionel

Disliked: Property conditions & facilities
Good thing was. Walking distance to clubs n restaurants. Bad thing is. There was no mention about renovations n with people that were leaving noisily, having no respect for anyone else trying to sleep. Every hour. They took money out on the day before I got there? I didn’t think they could do that. No way this room was worth $118. Verrrry basic. Not again.
Stayed 1 night in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to everything. Place was immaculate
Stayed 1 night in Mar 2025

4/10 Poor

Kylie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Ria

Disliked: Amenities
Feel spooky but ovel all ok for sleep
Stayed 1 night in Mar 2025

6/10 Okay

Heather

Disliked: Cleanliness, property conditions & facilities, room comfort

Very underwhelming and very basic accomodation.

Quiet area and that is the best aspect. Toilet seat broken and it was obvious that this had been broken for a long time. Toilet had not been cleaned. Soap dish in shower had not been cleaned for some time. Lights in bedroom did not work. Not able too read in bed.
Stayed 1 night in Mar 2025

2/10 Terrible

Peter

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Travelling through the night from Queensland to Melbourne we were in desperate need of sleep as it was 11.00pm and we had been driving all day and were extremely tired. Unfortunately, I hadn’t read the reviews before booking but tried to stay optimistic before arrival. When we got there there was a weird smell and I jokingly said to my 14 year old daughter, while pulling the bedspread back, see no bedbugs. As I said this a cockroach ran out from inside the bedsheets to greet me - possibly trying to keep the bed warm for us. All jokes aside - I told my daughter and husband not to get under the covers as there might be something else in there and we put towels over the pillow cases 😩. There was another cockroach running around the bench, also some on the floor. Although I do like watching Oggy and the Cockroaches - I didn’t particularly enjoy their antics of (a) Oggy keeping the bed warm for us and (b) his many mischievous friends running around the floor and walls. At approximately 2.45am in the morning there were people outside our unit saying “Should we just knock on the door”, I then heard knocking and luckily it wasn’t our unit 😮. My husband woke up at about 3.30am in the morning to go to the toilet which then woke my 14 year old daughter. When she woke she said mum can we go as this place is gross. I said we have to wait a bit longer to which my husband said, “I want to go too as this place is creeping me out”. We hastily sped off at 4.00am in the morning 😷
Stayed 1 night in Mar 2025

4/10 Poor

SUSAN

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very poky not planning to stsy again and made a big mistake when booking in for a second time. Name is misleadingly pleasant.
Stayed 1 night in Feb 2025

6/10 Okay

Annette

Disliked: Property conditions & facilities
I was very late getting to the motel and the hotel Manager was very friendly but really didn’t show me where to go tell me to go round the back room was a little bit untidy. I’m very noisy from upstairs rooms
Stayed 1 night in Feb 2025

6/10 Okay

Heather

Travelled with family
Disliked: Amenities, property conditions & facilities
Whilst sheets were clean, bathroom was a bit dirty but shower good. Parking was good although very messy and old lounge in carpark. Reception was crowded with boxes but for the price was OK.
Stayed 1 night in Jan 2025

4/10 Poor

Kierrtana

Disliked: Cleanliness, amenities, property conditions & facilities
Renovations happening, pictures doesn’t give the real image, cutlery not clean
Stayed 2 nights in Jan 2025