6/10 Okay
Andy
20 July 2025
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good luck getting sleep if they have a wedding on.
Arrived at the hotel and it looks as good as the photos. Tried booking in but only computers to book in, found a member of staff to help out as we had questions the computer couldn’t help with. The room was ok, windows that only open a few inches and a fan that didn’t really do anything. No air conditioning so air movement was very stale. The bed seemed comfortable and when it was bedtime we found out that what we thought was the duvet was infact the mattress topper, there was a thin sheet and the duvet was in the cupboard but didn’t have a cover. There was a wedding party at the hotel and from 23:00 until 02:00 they were running around the floors shouting and banging on doors. Spoke to staff about it in the morning to be told that’s what’s you expect when there is a wedding party there. Good luck getting sleep if there is a wedding when you stay. The hotel itself was pretty nice, the pool and facilities were good, lots of room service trays left over the corridors with dirty plates and food, general rubbish left over the floors in the hallways. It was a room for us to get some rest in, hoped it would have been better but know not to use it again if we come to Hull.
Andy
Stayed 1 night in Jul 2025