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Best Western Frodsham Forest Hills Hotel

Property class: 3

Photo gallery for Best Western Frodsham Forest Hills Hotel

Executive Room, 1 King Bed, Non Smoking
Front of property
Reception
Exterior
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
Overton Hill, Frodsham, ENG, WA6 6HH
  • Place, Frodsham Arts Centre
    ‪17 min walk‬
  • Place, Lady Heyes Crafts and Antique Centre
    ‪7 min drive‬
  • Place, River Weaver
    ‪9 min drive‬
  • Airport, Manchester (MAN)
    ‪47 min drive‬

Room options

Standard Room With Double Bed-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Family Room

  • Sleeps 4

Standard Room with One Double Bed and One Single Bed

  • Sleeps 2

Executive Room

  • Sleeps 2

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About the area

Frodsham

Located in Frodsham, Best Western Frodsham Forest Hills Hotel is in a rural location, a 3-minute drive from Lady Heyes Crafts and Antique Centre and 8 minutes from Delamere Forest. .This hotel is 12 mi (19.2 km) from Chester Zoo and 12.8 mi (20.7 km) from Chester City Walls.

What's nearby

  • Frodsham Arts Centre - 17 min walk - 1.4 km
  • Castle Park Arts Centre - 19 min walk - 1.5 km
  • Brio Leisure - 5 min drive - 1.7 km
  • Lady Heyes Crafts and Antique Centre - 7 min drive - 3.4 km
  • River Weaver - 9 min drive - 5.9 km

Getting around

  • Manchester Airport (MAN) - 37 min drive

Restaurants

  • ‪Costa Coffee - ‬20 min walk
  • ‪Ring O' Bells - ‬11 min walk
  • ‪Top Taste - ‬4 min drive
  • ‪The Railway Inn - ‬7 min drive
  • ‪Tesco Cafe Helsby - ‬8 min drive

About this property

Best Western Frodsham Forest Hills Hotel

Best Western Frodsham Forest Hills Hotel offers 58 accommodations with designer toiletries and hair dryers. Digital television is provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

This Frodsham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 58 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as desks and electric kettles.
Be sure to enjoy recreational amenities, including a 24-hour health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Grill on the Hill, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Grill on the Hill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grill on the Hill

Things to do

  • 24-hour health club
  • Children's pool
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15.95 per person
  • A pet fee will be charged
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Forest Hills Hotel

Best Western Frodsham Forest Hills Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 398 out of 1002 reviews
Rating 8 - Good. 378 out of 1002 reviews
Rating 6 - Okay. 139 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 1 night in Jan 2026

6/10 Okay

Alan

Liked: Staff & service
Rooms needs lots of up dating. Shower, deco, TVs. Staff was very nice.
Stayed 1 night in Jan 2026

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
It was absolutely amazing
Stayed 2 nights in Jan 2026

2/10 Terrible

David

Disliked: Cleanliness, staff & service
1980's hotel with dirt covered stair and corridor carpets. Coloured 40+ year old bathroom suite! In fairness room was perfectly clean and bed comfortable and night porter friendly and efficient. Be aware that they promote the leisure facilities online as all being included and once you book your non refundable booking send a welcome email that does not welcome but says they now charge for the pool etc!! Totally ignore all communication! I will not be returning, far better options in area.
Stayed 1 night in Jan 2026

10/10 Excellent

Trevor

Stayed 2 nights in Jan 2026

8/10 Good

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay - room temperature was a bit hot and couldn’t find anywhere to adjust
Stayed 2 nights in Dec 2025

2/10 Terrible

Linda c

Business traveller
Disliked: Cleanliness, staff & service, amenities
Room dirty carpet heavily stained. Toilet seat had 50cm crack in it. Ceiling mounted lights hanging from ceiling. Curtains could not be closed curtain track or hooks broken. There was an overall musty and dusty smell in the room we don't think this room had been used for a long time and should definitely not have been allocated to us on the 27/12/25. My husband and I both suffered from blocked noses and sneezing constantly. We were moved to another room on our third night but by this time the damage had been done and we didn't enjoy our stay at all. Lastly we will definitely not be booking into any Best Western Hotel in future.
Stayed 4 nights in Dec 2025

6/10 Okay

Yvonne

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Curtain hanging off the rail in room. Looks like 3 rd world country Poor room servicing Receptionist Alexandra was lovely. V welcoming but obviously run ragged Restaurant hierarchy sniffy when we asked for coffee post 10 pm but waitress was nice & delivered to us. In my overall opinion ? Poor management & min wage staff left to run this place with little support. Just an observation but v common ! However good value & will return. You asked my opinion & gave it.
Curtain hanging off.
Just poor Why ?
Stayed 2 nights in Dec 2025

8/10 Good

Gillian

Stayed 1 night in Jan 2026

10/10 Excellent

Edward

Clean hotel, friendly staff, surprisingly nice, wasn’t really expecting much but the room
Stayed 2 nights in Dec 2025

6/10 Okay

Cheryl

Travelled with group
Liked: Cleanliness, staff & service
Stayed a few times, need taxi to high street as too far to walk
Stayed 1 night in Nov 2025

8/10 Good

Helen

Travelled with family, Travelled with pets
Liked: Staff & service, amenities
Staff friendly, hotel is good, food is very good, would visit again.
Stayed 1 night in Dec 2025

8/10 Good

Elaine

Stayed 1 night in Dec 2025

6/10 Okay

Ian

Stayed 1 night in Dec 2025

4/10 Poor

Paul

Tired isn't the term. Exhausted
Stayed 2 nights in Dec 2025

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Gd selection for buffet breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, amenities
Great staff very friendly
Stayed 1 night in Dec 2025

2/10 Terrible

David

Stayed 1 night in Dec 2025

8/10 Good

Darren

Liked: Cleanliness
Gret hotel, lovely views and great service.
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Nov 2025

10/10 Excellent

Tim

Liked: Cleanliness, property conditions & facilities
Cannot fault it! Great experience start to finish.
Stayed 1 night in Nov 2025

4/10 Poor

Louise

Disliked: Property conditions & facilities
My answers reflect the room, the bed, room clean, but the bathroom was old, tired and dirty
Stayed 1 night in Nov 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
Excellent hotel
Stayed 1 night in Nov 2025

8/10 Good

Jacqueline

Liked: Cleanliness
Lovely hotel. Christmas decorations lovely.
Stayed 1 night in Nov 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, ample parking, good restaurant,. Room was clean and spacious, though there was a dripping tap (I felt it too late to report)
Stayed 1 night in Nov 2025