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Wonderful historic hotel; however, it can be a bit noisy from the metro outside, especially with the heat and windows open (no AC/fans provided). The receptionist helped us download the free city transportation pass we used to get to the Paul Klee Museum. A must see!! The beds were very comfortable, and the breakfast service was exceptional.

Clean room, friendly staff and breakfast with wide selection of fresh juices!

Air conditioning did not work in the other rooms. I had three rooms as soon as not working any other rooms no matter what we tried. You didn’t talk with the staff. Got a little warm during the day work out for Cell is very limited. Staff was very pleasant hotel was very clean

Le personnel très disponible pour répondre aux questions et rendre service.

Good place, easy connectivity, helpful staff

There is not a full wall for the shower, and a 1/4" x 1/4" block to separate the shower from the rest of the bathroom, so prepare for water to be generally all over the wall and floor. There is also 3-in-1 soap/shampoo/conditioner, so make sure to bring your own if you have hair. One of the workers let us check in a few minutes early; the self check in kiosk will not work if you arrive before 1500. The hotel is 15-20 mins walk to any of the bus/trams to bern, so you will generally be approximately 40 mins from the city The vending machines are extremely expensive.