Arrived at 10 to 4pm, checked in and was given an upgrade. Went to room and it was not ready. Bed being made, then room vacuumed. Very small room, suitcase had to be placed on the floor. Toilet squeezed in between wall and shower, not much room (both of us are average sized people). Could make coffee or tea but no milk available. This room was not an upgrade ! Next night was in an IBIS Hotel - we stayed in a better room !