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smartments Frankfurt City-Ost

Photo gallery for smartments Frankfurt City-Ost

Lobby
Blackout curtains, soundproofing, iron/ironing board, free WiFi
Exterior
Classic Twin
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Laundry room

Explore the area

View map
Borsigallee 9, Frankfurt, HE, 60388
  • Place, Batschkapp
    ‪3 min walk‬
  • Place, Hessen Center
    ‪12 min walk‬
  • Place, Frankfurt Eissporthalle
    ‪4 min drive‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪19 min drive‬

Room options

View all photos for Classic

Classic

Classic

9.4 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin

Classic Twin

Classic Twin

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio L

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Studio L

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio XL

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Studio XL

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

Apartment

Apartment

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Classic Twin Room

  • Sleeps 2

Apartment

  • Sleeps 2

View all photos for Studio XL

Private kitchen

Studio XL

  • Sleeps 2

View all photos for Studio L

Private kitchen

Studio L

  • Sleeps 2

Classic Room

  • Sleeps 2

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  • Pet-friendly
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  • Free Wi-Fi
3.8 out of 5, Good, 57 reviews
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About the area

Frankfurt

With a stay at smartments Frankfurt City-Ost in Frankfurt (Frankfurt am Main Ost), you'll be within a 15-minute drive of Römerberg and Frankfurt Christmas Market. .This hotel is 5.6 mi (9 km) from Frankfurt Trade Fair and 11 mi (17.7 km) from Deutsche Bank Park.

What's nearby

  • Batschkapp - 3 min walk - 0.3 km
  • Hessen Center - 12 min walk - 1.1 km
  • Ostpark - 4 min drive - 3.1 km
  • Frankfurt Eissporthalle - 4 min drive - 2.4 km
  • Berger Strasse - 5 min drive - 2.1 km

Getting around

  • Gwinnerstrasse Station - 1 min walk
  • Frankfurt-Mainkur Station - 4 min drive
  • Frankfurt Airport (FRA) - 25 min drive

Restaurants

  • ‪China - Thai Snack - ‬18 min walk
  • ‪Die Werkskantine - ‬18 min walk
  • ‪Best Döneria - ‬18 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Pizzeria Due Diavoli - ‬17 min walk

About this property

smartments Frankfurt City-Ost

Smartments Frankfurt City-Ost offers 128 shared accommodations with hair dryers and irons/ironing boards. 50-inch Smart televisions come with cable channels.

Bathrooms include showers. This Frankfurt hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided weekly.

Stay in one of 128 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include irons/ironing boards and blackout drapes/curtains, and housekeeping is provided weekly.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include express check-in, express check-out, and multilingual staff. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Covered parking on site (EUR 15 per night)
  • Limited on-site self parking

Family friendly

  • Dining table
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (122 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Built in 2024
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Cleaning supplies
  • Dining table
  • Spices

More

  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Shared accommodation
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 4:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

Property is also known as

SMARTments connect Frankfurt City Ost Hotel
SMARTments connect Frankfurt City Ost Frankfurt
SMARTments connect Frankfurt City Ost Hotel Frankfurt

smartments Frankfurt City-Ost Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 26 out of 58 reviews
Rating 8 - Good. 20 out of 58 reviews
Rating 6 - Okay. 6 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 3 out of 58 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Nakia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff.
Stayed 10 nights in Oct 2025

10/10 Excellent

B

Business traveller
Liked: Cleanliness, staff & service, amenities
Very clean and modern
Stayed 1 night in Nov 2025

8/10 Good

dickie

Business traveller
Liked: Cleanliness, amenities
Very noisy, desk not manned as often as advertised, kitchen poorly equipped
Stayed 7 nights in Oct 2025

10/10 Excellent

Anthony

Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit noisy as trains road are very close to hotel. And I was there in August at that time it was hot weather and in hotel there are no any air conditioners in rooms. It would be great to provide as minimum fans.
Stayed 10 nights in Aug 2025

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Matt

Stayed 4 nights in Aug 2025

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for a short and comfortable stay.
Stayed 1 night in May 2025

10/10 Excellent

Luc

Stayed 2 nights in May 2025

10/10 Excellent

Roeen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect except if you have room facing train station it would be loud.
Stayed 4 nights in May 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the unit simplistic but had everything we needed. For the money it was a good value. The staff while not always on site were very helpful.
Stayed 2 nights in Apr 2025

8/10 Good

Kofi

Stayed 9 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Mick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness
Interesting concept for a hotel where you check yourself in and out.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service
All good
Stayed 5 nights in Apr 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Apart from lift issues it was a good
Stayed 7 nights in Jul 2024

8/10 Good

Marko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2024

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Check in was easy as receptionist was so helpful and took time to help us with getting around the city. Rooms are fine everthing there that we needed for our stay. Getting into the city was easy so great area to stay. Only problem was the lifts were broken on our second day so had to use the stairs from the top floor to take our cases down.
Stayed 2 nights in Jun 2024

8/10 Good

Acacio

Stayed 15 nights in Oct 2025

4/10 Poor

Moritz

Business traveller
Disliked: Cleanliness, amenities
Der digitale Check-in und Check-out funktioniert zuverlässig und entspricht dem heutigen Standard. Positiv hervorzuheben ist der kostenlose Kaffee im Eingangsbereich. In den kleineren Zimmerkategorien gibt es jedoch keine eigene Küche; stattdessen steht eine Gemeinschaftsküche zur Verfügung, in der grundlegende Utensilien wie ein Wasserkocher fehlten. Brandschutztechnisch ist das Gebäude vorbildlich ausgestattet, was sich allerdings in zahlreichen schweren Brandschutztüren bemerkbar macht, die beim Zufallen laut hörbar sind. Das Zimmer selbst war leider nicht sauber: Flecken, Streifen an der Wand und fremde Haare im Badezimmer hinterließen keinen guten Eindruck. Auch die Einrichtung wirkte wenig ansprechend. Trotz dieser Punkte ist das Preis-Leistungs-Verhältnis insgesamt als gut zu bewerten.
Stayed 1 night in Nov 2025

8/10 Good

Christian

Stayed 5 nights in Nov 2025

2/10 Terrible

Davor

Das Zimmer stank nach kaltem Zigarettenrauch
Stayed 1 night in Oct 2025