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Hotel Palazzuolo

2.0 star property

Photo gallery for Hotel Palazzuolo

Interior detail
Interior entrance
Front of property
Interior detail
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

View map
Via Palazzuolo 71, Florence, FI, 50123
  • Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪11 min walk‬
  • Ponte Vecchio
    ‪13 min walk‬
  • Florence (FLR-Peretola)
    ‪7 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Double Room, Shared Bathroom

Economy Double Room, Shared Bathroom

Economy Double Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room, Shared Bathroom

Economy Single Room, Shared Bathroom

Economy Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

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About the area

Florence

A stay at Hotel Palazzuolo places you in the heart of Florence, within a 15-minute walk of Ponte Vecchio and Cathedral of Santa Maria del Fiore. .This hotel is 0.3 mi (0.5 km) from Piazza di Santa Maria Novella and 0.3 mi (0.5 km) from Basilica of Santa Maria Novella.

What's nearby

  • Piazza di Santa Maria Novella - 5 min walk - 0.4 km
  • Cathedral of Santa Maria del Fiore - 11 min walk - 1.0 km
  • Ponte Vecchio - 13 min walk - 1.1 km
  • Piazza del Duomo - 13 min walk - 1.1 km
  • Uffizi Gallery - 16 min walk - 1.4 km

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 4 min walk
  • Florence Santa Maria Novella Station - 6 min walk
  • Florence Airport, Peretola (FLR) - 22 min drive

Restaurants

  • ‪Gamberini - ‬3 min walk
  • Trattoria Il Contadino
  • Trattoria Il Giardino
  • ‪Ristorante Belcore - ‬2 min walk
  • Pasticceria Piccioli

About this property

Hotel Palazzuolo

Hotel with a 24-hour front desk, a short walk to Basilica of Santa Maria Novella
Hotel Palazzuolo offers 13 accommodations with safes and hair dryers. Satellite television is provided. This Florence hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Make yourself at home in one of the 13 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bidets and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 3 for adults and EUR 5 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 3 for adults and EUR 5 for children
  • Self parking fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1QNZ62Z9M

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzuolo
Palazzuolo Florence
Palazzuolo Hotel
Palazzuolo Hotel Florence
Hotel Palazzuolo Florence
Hotel Palazzuolo
Hotel Palazzuolo Hotel
Hotel Palazzuolo Florence
Hotel Palazzuolo Hotel Florence

Hotel Palazzuolo Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 61 out of 276 reviews
Rating 8 - Good. 126 out of 276 reviews
Rating 6 - Okay. 59 out of 276 reviews
Rating 4 - Poor. 17 out of 276 reviews
Rating 2 - Terrible. 13 out of 276 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was quite nice. The staff was very helpful and accommodating. It's in a great location..quiet, close to the train station, close to restaurants and not far from the city centre. I would definitely stay here again.
Stayed 5 nights in May 2025

2/10 Terrible

leonard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
proximity is why we chose the location, that and a queen size bed. nothing but stairs from the front door to the cramped check in counter area (good Luck with large bags or a lot of luggage) our room was next to the check in and the walls were so thin we could hear the guys TV and people checking in and out at all times of the day/night, heck we could even hear desk phone conversations. Found hair in the sheets and the owner/manager was upset when we asked him to change them. value did not match the price!
Stayed 4 nights in Apr 2025

8/10 Good

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was chosen for its covenient location close to the tram stop and the main city area. The staff were very friendly and helpful and the hotel and room clean. Air conditioning worked well. Close to a variety of cafes, bars, restaurants and supermarkets, and within easy walking distance of the main tourist attractions.
Stayed 5 nights in Sep 2024

6/10 Okay

Farjam

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Improvement needed

It could be a lot better for the price, way too overpriced
Stayed 2 nights in Jul 2024

8/10 Good

Firas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jon

Travelled with partner
Liked: Cleanliness
Friendly/ comfortable/ great location
Stayed 2 nights in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

April showers in Florence

Id recommend this hotel for a "no frills" stay. The hotel was in a good position, close to the centre but far enough out to avoid crowds, and a good price. The staff were friendly and very helpful. The room was clean and comfortable, if a little basic, but it had a comfortable bed, and a great shower. The walls were thin so we could hear our neighbours, but it was not so noisy to disturb. There was also no lift. This was not a problem for us, but guests with mobility problems may struggle. Overall it suited our needs perfectly and Id stay there again.
Stayed 4 nights in Apr 2024

8/10 Good

Zoe

Stayed 2 nights in Apr 2024

8/10 Good

Jacky

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

4/10 Poor

Nikolas

Disliked: Cleanliness, staff & service
Two issues lost them all the points. First they stuck me in the basement next to the breakfast room. Noisy early in the morning. The real problem was on my last night. At 1am (for an hour), 3am and 330am, their staff screwed around in the area. Slammed doors too. Even after I yelled out. Maybe it was multiple people? So i never really got a good nights sleep the entite stay. Maid was good. Though i didnt want it. Hot water ok. Heat didnt work for a bit. Curtains were to thin. Pillows too. Dont accept that basement room if you stay here.
Stayed 3 nights in Nov 2023

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Yanella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Gayle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Dacota

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Located in a great part of Florence. Close walk to the train station with plenty of restaurants around.
Stayed 2 nights in May 2023

6/10 Okay

Robin

Travelled with family
Liked: Cleanliness
Overall this ended up being a nice place to stay. We certainly appreciated the location. It was conveniently located near both the airport tram and many attractions. We walked everywhere from the hotel without any issues. We had some language difficulty with some of the desk staff. We were put into the wrong room the first night (I had prepaid for a triple room and they put me in a double). Luckily our 3rd person didn’t arrive until the next day and they were able to move us to the triple room. The desk staff is available 24 hours, but sometimes that means the desk clerk is sleeping on the couch in the lobby or you need to wake someone from the room upstairs. We had some minor issues with the shower – one of the showers backed up and the doors around the shower where a bit easy to knock off the track, but the water was hot. Overall, the beds were comfortable and the room was clean and we enjoyed the location.

4/10 Poor

Ching

Stayed 5 nights in Aug 2021

4/10 Poor

Ching

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2021

8/10 Good

Mariusz, Poland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: - Nice looking room and staff is very helpful - Bathroom was cleaned very often - Great location close to main station Cons: - Very small and old-looking bathroom - It's rather cold so we were using AC heater the whole time
Stayed 3 nights in Oct 2020

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, good stay.
Stayed 1 night in Jun 2020

10/10 Excellent

Ricky

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was exactly what we expected and wanted! Loved the 24 hour desk! Would stay again!
Stayed 2 nights in Feb 2020

2/10 Terrible

Andrei

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

if anyone wants to risk it

the receptionist informed us immediately that our reservation is no longer valid (we paid for it in advance) and that instead he sends us to sleep in an apartment near the hotel. We do not know why he did not let us sleep in the room booked by us in advance. to arrive at the hotel after a rainy day and to have announced that the room is no longer valid for you, it is not really what a tourist wants.
Stayed 1 night in Nov 2019

6/10 Okay

Andrew, Canada

Liked: Staff & service
Fair cost/benefit, close to the Bus/ Train station and supermarkets. the only down for me on this property was the thin walls, you can listen and can be listen for all Florence!
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
The property has a decent location. It has lots of steps up so those who have difficulty navigating steps will find it hard. The bathroom and the room was small but that was what we expected. A reasonable price for the room.
Stayed 2 nights in Oct 2019

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Maxine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Bathroom was very clean. Shower was large and seemed to be newly renovated. The walls in this hotel are paper thin so you hear the rooms above and next to you and people walking through the halls. There is more noise coming from the inside than the outside. Made it annoying sometimes. The night concierge smoked all night and the hallways smelled of smoke which was gross. But everyone smokes in Italy I guess. Room was clean and a decent size but the mattress aggravated my back injury. I’ve slept on better camping sleeping bags. Beware of this hotel if you have a sensitive back! Location was great. Made walking and travelling through the city very easy.
Stayed 5 nights in Jul 2019