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Hotel Ferretti

2.0 star property

Photo gallery for Hotel Ferretti

Front of property
View from property
Hallway
Reception
Food and drink

Reviews

6.6 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View map
Via Delle Belle Donne 17, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Place, Ponte Vecchio
    ‪8 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪8 min drive‬

Room options

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom

Single Room, Shared Bathroom

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Ensuite

2 bedrooms, desk, laptop workspace, free WiFi

Double Room, Ensuite

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom

Triple Room, Private Bathroom

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Double Room, Shared Bathroom

Economy Double Room, Shared Bathroom

Economy Double Room, Shared Bathroom

  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room, Private Bathroom (External)

Double Room, Private Bathroom (External)

Double Room, Private Bathroom (External)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, City View

View from room

Classic Room, City View

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, City View

View from room

Superior Room, City View

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Private Bathroom

2 bedrooms, desk, laptop workspace, free WiFi

Family Room, Private Bathroom

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Apartment, Private Bathroom

  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Loggia Fiorentina

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
3.9 out of 5, Good, 647 reviews
The price is AU$191
includes taxes & fees
13 Oct - 14 Oct
Loggia Fiorentina

About the area

Florence

A stay at Hotel Ferretti places you in the heart of Florence, steps from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella. .This hotel is 0.3 mi (0.5 km) from Cathedral of Santa Maria del Fiore and 0.4 mi (0.7 km) from Ponte Vecchio.

What's nearby

  • Piazza di Santa Maria Novella - 1 min walk - 0.0 km
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Ponte Vecchio - 8 min walk - 0.7 km
  • Piazza del Duomo - 8 min walk - 0.7 km
  • Uffizi Gallery - 11 min walk - 1.0 km

Getting around

  • Unità Tram Stop - 3 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 23 min drive

Restaurants

  • ‪Osteria Belle Donne - ‬1 min walk
  • ‪giaogiao stazione firenze - ‬2 min walk
  • ‪Buca Mario - ‬2 min walk
  • ‪Banki Ramen - ‬1 min walk
  • ‪The Fiddler's Elbow - Irish Pub - ‬1 min walk

About this property

Hotel Ferretti

Hotel in Florence, steps from Piazza di Santa Maria Novella
Hotel Ferretti offers 16 accommodations with complimentary toiletries and ceiling fans. Digital television is provided. Bathrooms include showers with rainfall showerheads.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hair dryers can be requested.

Make yourself at home in one of the 16 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include desks and ceiling fans, and housekeeping is provided daily.
This smoke-free hotel was built in 1960.
Featured amenities include express check-in, express check-out, and multilingual staff.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day)

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 1960
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch TV with digital channels

More

  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 30 per day (328 ft away)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1DVVF8DMY

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ferretti Florence
Ferretti Hotel
Ferretti Hotel Florence
Pensione Ferretti Hotel Florence
Hotel Ferretti Florence
Hotel Ferretti
Hotel Ferretti Hotel
Hotel Ferretti Florence
Hotel Ferretti Hotel Florence

Reviews

Hotel Ferretti Reviews

6.6

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness
Rating 10 - Excellent. 73 out of 361 reviews
Rating 8 - Good. 105 out of 361 reviews
Rating 6 - Okay. 75 out of 361 reviews
Rating 4 - Poor. 47 out of 361 reviews
Rating 2 - Terrible. 61 out of 361 reviews

Reviews

2/10 Terrible

Shaianne

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE. Absolutely no front desk. We showed up and could not get our hotel room open. Dirty and poorly maintained place with absolutely awful customer service. Management would not answer the phone for us nor Expedia. Not sure why this listing isn’t removed.
Stayed 2 nights in Jun 2025

4/10 Poor

Patrick

Stayed 1 night in Jun 2025

2/10 Terrible

Marshall

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No A/C was a major downside. Shower curtain was moldy, floor was disgusting, front desk was empty nearly the entire time. Worst hotel of our trip by far.
Stayed 1 night in Jun 2025

8/10 Good

Guy

Business traveller
Disliked: Amenities, property conditions & facilities
Great location and good value for money. Basic but I slept very well and there was nice hot water.
Stayed 2 nights in Jun 2025

2/10 Terrible

Sarosh

Stayed 2 nights in May 2025

2/10 Terrible

Kayla

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This property was very dirty. The cleaning lady came once in our 4 night stay. There was no fitted sheets on the bed, only a top sheet which moved all night leaving the mattress exposed to be slept on, which felt so disgusting. We put our clothes down to make it feel a little cleaner. Would not come back here again, totally not worth the price.
Stayed 4 nights in May 2025

6/10 Okay

monica

Travelled with family
Liked: Cleanliness
Lack of service. Nobody around . We were out of toilet paper, no
Stayed 3 nights in May 2025

10/10 Excellent

Cherry

Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad service, double booked

We were double booked and they couldn’t find alternate accommodation for us so we had to book our own accommodation that night for our two night stay. Have emailed and WhatsApped the hotel about this for a refund and cover for the extra cost of the other hotel but no reply. Very very bad customer service!!
Stayed 2 nights in May 2025

6/10 Okay

Massimiliano

Travelled with partner
Very good location near the train station and basically in the centre. Internet is fast No elevator, and with big suitcases it's a nightmare. I stayed there for 2 nights and the hot water worked on the first day only. The room is very small. No physical reception, but easy to communicate via whatsapp
Stayed 2 nights in May 2025

2/10 Terrible

Saiqa Anne

Travelled with group
Disliked: Cleanliness, staff & service

Total mess, no reception, no hot water

So the location was great- everything else was a total sh*t show. there is no reception, so they whatsapp you for your passport and give unclear instructions to get in. Lots of confused people and it is all unlocked. There was no hot water for 4 days... zero response. The service was non existent and wasn't dirty but not clean. Again- not ok to not have reception, we got the whatsapp message, other guests didn't. if you are in late, not sure how you get in? Again- total mess, not at all as advertised, and 4 days, no hot water- inexcusable, and zero communication about it
Stayed 3 nights in May 2025

8/10 Good

Roman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little tricky with check-in over whatsapp as there is no reception, but it worked and all good overall.
Stayed 1 night in Apr 2025

2/10 Terrible

Gale, Abbeville

Travelled with partner
Disliked: Staff & service
I reserved a room at this hotel and almost immediately noticed I clicked the wrong date. This was in January and I noticed it LITERALLY immediately. They refused to either move the date or refund the money. Never again with this hotel or Expedia!
Stayed 1 night in Apr 2025

2/10 Terrible

Spencer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is our worst experience. It is hardly ever I write a bad review but this needs to be dealt with and said. This hotel is nothing like the photos. We spoke to multiple other people who were staying at the hotel and having the same issues as us. There was ZERO hot water for the 2 days we were there and no one to contact. We attempted to contact them through Expedia and WhatsApp as they requested, but there was no response or even a follow up. The shower would not drain. The toilet flush handle was broken. There were bugs (mosquitoes) smeared with other people’s blood on the walls. Shoe prints and cracks all over the walls and ceilings. It was advertised as a room that was cleaned daily but there was no service provided. When we had to reached out to Expedia to even get into contact with the hotel. The hotel still did not respond. There is no one at the front desk at any hours except for when we checked in. This place ruined a good portion of our trip. I would highly suggest you find someplace else.
Shoe prints
Bugs
Bugs
Stayed 2 nights in Apr 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room, quiet neighborhood, near train station

We were in Florence for the weekend. We were happy to find a nice place near the train station in what turned out to be a quiet neighborhood. We were within walking distance of all the tourist attractions in the city centre, and less than ten minutes from the train station. We’d definitely stay here again!
Stayed 2 nights in Apr 2025

6/10 Okay

Courtney

Stayed 3 nights in Apr 2025

2/10 Terrible

Eugenia

Disliked: Cleanliness, staff & service, property conditions & facilities
Great location, however, no one at the front desk except 10am to 4pm, no hot water 2 days, no heater 2 day.
Stayed 4 nights in Mar 2025

10/10 Excellent

Naomi

Travelled with partner
Liked: Property conditions & facilities
A lovely place to stay! We loved our stay!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

It was clean and I slept well, location is fantastic to Centro and trains. The bathroom you share is small but does the job it wasn’t busy so no issue getting into the washroom when I needed , lots of stairs going up
Stayed 1 night in Jan 2025

6/10 Okay

Byrne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
An extremely basic hotel. The room was a bit more like a prison than a comfortable room to return to after being on one's feet all day through the streets of Florence.The bed had sheets that kept slipping off in the night. Worst of all my head was forced to sleep near a hot radiator. I had to put my towels on it to reduce the heat, which was not controlled in the room. The staff was quite friendly and attentive. They helped mitigate the rooms defects. And it was located in quite a good area.
Stayed 13 nights in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy check in and out . room was clean comfortable, quiet and in a great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nanette

Liked: Amenities
Great location and easy to do self check in. I recommend the big rooms with private bathroom.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ying

Liked: Cleanliness, staff & service
Great location, helpful staff!
Stayed 4 nights in Nov 2024

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is super safe.
Stayed 2 nights in Oct 2024

2/10 Terrible

Emilio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel needs major upgrading. Shared toilet, windows that barely closed, very poor security. The location though is optimal with everything closeby in quick walking distance.
Stayed 2 nights in Nov 2024