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Falls Creek Hotel

3.5 star property

Photo gallery for Falls Creek Hotel

View from property
Bar (on property)
Premium Room, Mountain View (Bed & Breakfast)
City shuttle
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Explore the area

View map
23 Falls Creek Road, Falls Creek, VIC, 3699
  • Place, Falls Creek Alpine Resort
    ‪1 min walk‬
  • Place, Falls Creek Country Club
    ‪1 min walk‬
  • Place, Falls Express
    ‪10 min walk‬

Room options

View all photos for Family Room, Mountain View (Bed & Breakfast)

Iron/ironing board, free WiFi

Family Room, Mountain View (Bed & Breakfast)

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, Mountain View (Bed & Breakfast)

Premium Room, Mountain View (Bed & Breakfast)

Premium Room, Mountain View (Bed & Breakfast)

  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Falls Creek

With a stay at Falls Creek Hotel in Falls Creek, you'll be near ski lifts, within a 10-minute walk of Falls Creek Alpine Resort and Falls Express. .This ski lodge is 0.7 mi (1.1 km) from Alpine National Park and 1.7 mi (2.8 km) from Eagle Chair.
View more Lodges in Falls CreekOpens in a new window

What's nearby

  • Falls Creek Alpine Resort - 1 min walk - 0.0 km
  • Falls Creek Country Club - 1 min walk - 0.0 km
  • Summit Chair - 2 min walk - 0.2 km
  • Gully Chair - 7 min walk - 0.6 km
  • Falls Express - 10 min walk - 0.9 km

Restaurants

  • ‪Gateway Cafe - ‬13 min walk
  • ‪Cloud 9 - ‬10 min drive
  • ‪Snonuts Donuts - ‬10 min walk
  • ‪The Frying Pan Hotel - ‬4 min walk
  • ‪Falls Ceek Hotel - ‬2 min walk

About this property

Falls Creek Hotel

Falls Creek Hotel offers 24 accommodations with hair dryers and irons/ironing boards. This Falls Creek lodge provides complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the lodge include ski-in/ski-out access and an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 24 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include electric kettles and irons/ironing boards, as well as phones with free local calls.
Enjoy the convenience of ski-in/ski-out access at this lodge, which also features an indoor pool. This lodge also features complimentary wireless internet access, ski storage, and gift shops/newsstands.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is included.
Featured amenities include luggage storage, laundry facilities, and a library.
Guests are offered a complimentary full breakfast.
Onsite venue - restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free full breakfast
  • A bar/lounge

Things to do

  • Free children's club
  • Indoor pool
  • Library
  • Ski equipment rentals
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear

Family friendly

  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains

Accessibility

  • No lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 6 PM

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Falls Creek Hotel

Falls Creek Hotel Lodge

Falls Creek Hotel Falls Creek

Falls Creek Hotel Lodge Falls Creek

Falls Creek Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 25 reviews
Rating 8 - Good. 9 out of 25 reviews
Rating 6 - Okay. 2 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

MOHANRAJH

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

TracynMike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view over the Summit slopes. Lovely renovated room. The meals were excellent. Almost all staff were very friendly, even the foreign staff who were trying hard with their English. Negatives...the stairs! We were on the 5th floor from the entrance, which was a big ask for 60+ year old guests, especially after skiing. We had help with our suitcases though, which was great. Very strong young men very ably sprinted up and down the stairs with them. The water pressure was just a dribble in the shower, one morning, depended on the time of day maybe. The internet was not good at all. Nothing loaded in our room. Overall, we had an enjoyable stay.
Stayed 2 nights in Aug 2019

8/10 Good

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and comfortable stay

Good location and nice lodge/hotel that is charming. Owners and staff are great and friendly, especially Lisa the owner and a front desk staff by the name of Kirsty. Very helpful!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The in-house dining was lovely. All the food was top notch.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

10/10 Excellent

Simone

Fantastic family hotel with amazing food

Fantastic family friendly hotel with amazing food. Breakfast and dinner were included with our stay and each menu offered was superb. Kids were well catered for with separate meal times and entertaining them afterwards in the adjoining lounge. Nothing was too much trouble for the staff making it a very enjoyable and family friendly holiday.
Stayed 4 nights in Aug 2018

10/10 Excellent

emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel in Village Bowl

Excellent place for ski in ski out. Fantastic rental shop below. Great receptionist who let us have super late check out. Great food. Would stay again for sure.
Stayed 2 nights in Jun 2018

10/10 Excellent

mother of 2, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Wonderful friendly staff.

Great staff. Excellent location. Yummy food. Cosy atmosphere. Great for families
Stayed 3 nights in Jul 2017

10/10 Excellent

Lorraine, sunshine coast qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel on the slopes

Latish decision to have a quick snow break at falls creek and chose the falls creek hotel based on location and reviews. We were not disappointed excellent choice for food and friendliness and comfy rooms We had a ball also fully recommend the on site hire at snowriders very helpful
Stayed 4 nights in Jul 2017

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Ski trip

Great place to stay . Good friendly staff made it a very enjoyable stay for families . The hotel is in close proximity to the Chair lifts. Note Very good place to hire ski equipment , Staff know what they are talking about and Nothing is too much bother.
Stayed 5 nights in Jul 2017

6/10 Okay

JH

Liked: Cleanliness, room comfort

Nice location but food is not tasty.

I purchased the 3 nights package included breakfast and dinner. We missed 2 dinner but can't transfer credit to lunch. Lunch is ok but dinner didn't taste good at all. I will choose some other accommodation with new facilities and nice food for my family next time. Also I notice few staff are not very friendly. Majority of the staff are good.
Stayed 3 nights in Jul 2017

8/10 Good

Yat, Singapore

Liked: Cleanliness, staff & service, room comfort

Nice hotel with super friendly staffs!

Stayed in this hotel during end of winter for the first time at Falls Creek. Great location, cosy room and really friendly plus helpful staffs.

8/10 Good

Cate

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

AB, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location, friendly staff

The location couldn't be better and the friendly staff and fully self-contained facilities make this an excellent choice for couples, groups or families

4/10 Poor

Mark, Melbourne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I was not told that I have to pay $32 per person for transfer from street to the hotel(hire a shuttle bus)!The hotel did not have lift So I had to carry luggage two story up by stairs. The room was very average with out Safe.It was very expensive though!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Only complaint was no alacarte dinner options when didn't feel like 3course dinner for $50-especially for children(not value for money).Was consequently forced to go and spend money at other eateries and leave premises so our drinks at bar money went elsewhere as a result.

10/10 Excellent

Gange

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ski trip

Can't complain about anything. Great rooms and plentiful breakfast. Close to the ski lifts and great lockers for the skis. Nice bar and even had a swimming pool. I recommend it.

10/10 Excellent

Jonathan, Milawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!!

Had a fantastic overall experience!

8/10 Good

Damian, Australia - VIC - Geelong

Liked: Cleanliness
The staff were friendly but must not all gather and chat in front of guests and talk about the night before!

10/10 Excellent

Ian, Australia - VIC - Melbourne

Liked: Staff & service, property conditions & facilities
Facilities: Nice ; Value: Affordable; Service: Go the extra mile; Cleanliness: Clean; Great live music with dinner on Mon and Wed evenings; handy ski hire on site too.

8/10 Good

Peter, Australia - NSW - Sydney

Liked: Cleanliness, staff & service
Facilities: Basic; Value: Costly; Service: Courteous; Cleanliness: Delightful; Great staff

10/10 Excellent

kym, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Service: Phenomenal; Cleanliness: Spotless; Whole atmosphere of Falls Creek was awesome

10/10 Excellent

Nathan, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Great deal; Service: Flawless; Cleanliness: Immaculate; Very friendly staff

10/10 Excellent

Gregg, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless;