Candlewood Suites Erie by IHG

2.5 star property

Photo gallery for Candlewood Suites Erie by IHG

Suite, 1 Bedroom (1 King Bed, Sofa Bed)
Room amenity
Suite, 1 Bedroom (1 King Bed, Sofa Bed)
Point of interest
Property amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View map
2020 Edinboro Road, Erie, PA, 16509
  • Place, Millcreek Mall
    ‪3 min walk‬
  • Place, Splash Lagoon
    ‪4 min drive‬
  • Place, Presque Isle Downs and Casino
    ‪8 min drive‬
  • Airport, Erie, PA (ERI-Erie Intl.)
    ‪11 min drive‬

Room options

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Comm)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (1 King Bed, Sofa Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed, Accessible (Com, Tub)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed, Accessible (Comm)

  • Sleeps 2
  • 1 King Bed

Studio Suite

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible (Comm)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobil Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobil Roll Shwr)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Erie

Located in Erie, Candlewood Suites Erie by IHG is a 1-minute drive from Millcreek Mall and 6 minutes from Erie Zoo. .This hotel is 4.8 mi (7.8 km) from Presque Isle Downs and Casino and 5 mi (8.1 km) from Lake Erie.

What's nearby

  • Millcreek Mall - 3 min walk - 0.3 km
  • Splash Lagoon - 4 min drive - 4.7 km
  • Erie Zoo - 7 min drive - 5.3 km
  • Presque Isle Downs and Casino - 8 min drive - 6.9 km
  • Waldameer & Water World - 8 min drive - 8.6 km

Getting around

  • Erie Station - 12 min drive
  • Erie, PA (ERI-Erie Intl.) - 15 min drive

Restaurants

  • ‪GetGo - ‬16 min walk
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Market Café - ‬15 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Dunkin' - ‬9 min walk

About this property

Candlewood Suites Erie by IHG

Hotel with free parking, a quick walk to Millcreek Mall
Candlewood Suites Erie by IHG offers 68 air-conditioned accommodations with DVD players and complimentary newspapers. Each accommodation is individually furnished. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

This Erie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 68 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and complimentary newspapers.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, shopping on site, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Erie by IHG.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Restaurants on site

  • Candlewood Cupboard

Things to do

  • Golf
  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in shower
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 4 floors

Room amenities

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Erie Hotel
Candlewood Suites Erie
Candlewood Suites Erie
Candlewood Suites Erie by IHG Erie
Candlewood Suites Erie by IHG Hotel
Candlewood Suites Erie an IHG Hotel
Candlewood Suites Erie by IHG Hotel Erie

Candlewood Suites Erie by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 176 out of 463 reviews
Rating 8 - Good. 115 out of 463 reviews
Rating 6 - Okay. 63 out of 463 reviews
Rating 4 - Poor. 53 out of 463 reviews
Rating 2 - Terrible. 56 out of 463 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sean

Stayed 1 night in Jun 2025

6/10 Okay

Erica

Travelled with partner
Liked: Staff & service
It needs a deep clean. Someone else’s hair was on the wall of the shower and the bathroom had a general grubbiness where you could tell the floor wasn’t cleaned properly. The pool is small and was full of children who did not care about sharing and being respectful of others. The staff were friendly.
Stayed 1 night in Jun 2025

2/10 Terrible

Sarah, Tahlequah

Disliked: Staff & service
We tried to check in and were turned away because there were no clean rooms available.
Stayed 1 night in Jun 2025

4/10 Poor

Kristen, WEST MIDDLESEX

Travelled with family
Liked: Property conditions & facilities
Check in was a nightmare! This property was clearly going through a change of management/? on that day. The Manager told us that it was his last day and that everyone it had been a rough day and everyone was sad. He was attempting to do right by people but it appeared things were way out of his control. They were assigning rooms and when the guest got to the room it was not cleaned. This happened to me, my daughter, 2 others we were traveling with. I also spoke with 2 couples in the elevator who said they were also having issues. The next day, when I checked out, I overheard a woman employee complaining about the guest. I feel this location should compensate the guest that evening.
Stayed 1 night in Jun 2025

2/10 Terrible

Joan

I showed up only to find out that my reservation had been canceled. There were no rooms for me there or at any other hotel in the area so my entire trip was ruined. I received no notice that the hotel was overbooked prior to me arriving, which could’ve allowed me to change my plans. On top of that the front desk person was rude as if I should’ve known better. I will never use Expedia again.
Stayed 1 night in Jun 2025

6/10 Okay

Cynthia

Stayed 1 night in May 2025

4/10 Poor

Shawn

Travelled with family
Disliked: Staff & service
They only had 1 staff member there at all times. No towels at the pool and extremely restricted hours at the pool as well even tho the sign said 6am-10pm. No toilet paper in the lobby bathrooms. The room was ok. It was large and pretty clean. I certainly would not use anything in the kitchen tho. I did appreciate that they had five products in the bathroom. But with our overall experience I would not stay here again. There are too many choices in a place like Erie.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Stayed 2 nights in May 2025

2/10 Terrible

Mary

Disliked: Staff & service
Stayed 1 night in May 2025

2/10 Terrible

Cam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
When they were inputting my deposit, I was charged an extra amount equating to over 20 times what the room cost which flagged my credit card and locked it while there for work for a week. Took days to fix the issue. Never received any points, free stay, or anything.
Stayed 8 nights in May 2025

6/10 Okay

Barry

Stayed 1 night in May 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will be back!

Place was very clean, name brand amenities, complimentary coffee and fruit, and dead stack in the middle of everything great about Erie. Never drove more than 10 minutes to anything we wanted to do or see.
Stayed 1 night in Apr 2025

10/10 Excellent

Britanya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the experience and will be staying there again very soon. Thanks for the hospitality
Stayed 2 nights in Apr 2025

4/10 Poor

Kassandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Staff & service, amenities, property conditions & facilities
Excellent, I would just say that they should modify the cleaning of the rooms a little more, especially the bathrooms so that they do not have mold stains... everything else is perfect... it's worth it.
Stayed 1 night in Mar 2025

4/10 Poor

Teressa

Liked: Staff & service
When we entered our room we noticed the fridge and the ice maker were off. The ice maker didn't work. The frige wasn't working right. The body soap in the shower was empty. The shampoo and conditioner was half empty the heater wasn't working right. The sink in kitchen wasn't draining the water. We get there Sunday evening and wasn't in the room Monday till evening didn't notice the sink didn't dain till Tuesday morning when it was full of water from the night before when i was washing a cup out. when we checked out The lady at the desk after we told here what was wrong said we never should have had that room. 🤔 it was to be renovated and she had a weird look. So the young blonde that checked us in didn't know no one was to be in that room 🤔. NOT SMART! Our first time there and our last !!!!
Stayed 2 nights in Mar 2025

4/10 Poor

Wendy

Disliked: Cleanliness, property conditions & facilities
Booked a king size bed, got a queen handicapped room. No body wash in the show
Stayed 1 night in Mar 2025

10/10 Excellent

faith

Stayed 2 nights in Mar 2025

4/10 Poor

jacques

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a 4 star

It was a good stay. Easy to get to. Great location walking distances to alot of stores and restaurants
Stayed 1 night in Feb 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly Staff
Stayed 1 night in Feb 2025

8/10 Good

Andreia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was huge. Pool was nice for the kids and husband, I thought it was little cold but I'm always cold lol. Heater in bedroom worked but not main living area. Most outlets had something in them so couldn't use them. So had to make do with what ones we could use. The staff was so nice. Gave us extra pillows n sheets and blankets for the pull out couch. Shower was nice and warm and bathroom was very spacious. Kitchen area was nice and tons of space. Only set back was the outlets. Would so stay again though. We had 1 king bedroom and that was super spacious. Weekend stay was nice. Though be nice if exit and entrance had different outlet that wasn't on main busy one way road. But doesn't take away from how great this hotel and staff are.
Stayed 2 nights in Feb 2025

10/10 Excellent

CHRISTINE

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2024