6/10 Okay
Verified traveller
23 Apr 2025
Liked: Room comfort
Disliked: Property conditions & facilities
Not as advertised room 211
Upon arrival it looks very stylish and well kept, staff are well dressed and very well spoken. We were then asked for a €150 deposit which the male staff member stuttered when asked what it was for told us it was to hold in case we called down to the bar. To learn on reviews it’s a security deposit(he could have just said that it would have been fine instead of lying). When we checked into the room we were expecting a standard room as advertised on here but to our shock it was nothing like it I’ll include photos. Paint was patchy, room was very dated, the view was terrible, trunken to hide wires were unmatched and different colours. The pillows, duvet & bed was very comfortable and staff last night even delivered up a sheet to us because our room got very warm and we needed something lighter. The bathroom was a decent size and fully tiled looked well. I received an email during my first stay to ask how things were and mentioned the above and no one got back to me then when checking out my wife was asked if there was anything they could improve on and she mentioned the above he replied with well that’s the first photo advertised on the website of the few rooms at the front the were done up but if you look through the website you see the old rooms too.
This was a wedding anniversary gift to my wife and we have been to nicer 3 stars. It’s not a 4 star hotel while it has lovely garden and view from the restaurant the service was extremely slow and staff need more training
Verified traveller
Stayed 2 nights in Apr 2025
