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Sandman Signature Edmonton Downtown Hotel

3.5 star property

Photo gallery for Sandman Signature Edmonton Downtown Hotel

Exterior
Property preview
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Premium Room, 1 King Bed (Top Floors)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
10235 - 101 Street, Edmonton, AB, T5J3E9
  • Place, Edmonton City Centre
    ‪1 min walk‬
  • Place, Rogers Place
    ‪3 min walk‬
  • Place, Edmonton Convention Centre
    ‪6 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Double Room, 2 Double Beds

8.4 out of 10
Very good
(17 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(92 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Deluxe, Middle Floors)

Grand Room, 1 King Bed (Deluxe, Middle Floors)

Grand Room, 1 King Bed (Deluxe, Middle Floors)

8.6 out of 10
Excellent
(9 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed

Grand Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Top Floors)

Premium Room, 1 King Bed (Top Floors)

Premium Room, 1 King Bed (Top Floors)

8.8 out of 10
Excellent
(44 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(38 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Middle Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds (Middle Floors)

8.4 out of 10
Very good
(27 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Top Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds (Top Floors)

8.6 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Double Beds (Top Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Double Beds (Top Floors)

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed (Premium, Top Floors)

Grand Room, 1 King Bed (Premium, Top Floors)

Grand Room, 1 King Bed (Premium, Top Floors)

9.4 out of 10
Exceptional
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Middle Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed (Middle Floors)

9.0 out of 10
Wonderful
(52 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Middle Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Middle Floors)

8.8 out of 10
Excellent
(28 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Edmonton

With a stay at Sandman Signature Edmonton Downtown Hotel, you'll be centrally located in Edmonton, within a 5-minute drive of Rogers Place and Kingsway Mall. .This hotel is 6.8 mi (11 km) from West Edmonton Mall and 7.9 mi (12.7 km) from South Edmonton Common.

What's nearby

  • Edmonton City Centre - 1 min walk - 0.1 km
  • Edmonton City Hall - 2 min walk - 0.2 km
  • Sir Winston Churchill Square - 3 min walk - 0.3 km
  • Rogers Place - 3 min walk - 0.3 km
  • Edmonton Convention Centre - 6 min walk - 0.6 km

Getting around

  • Churchill Station - 5 min walk
  • Avonmore Station - 8 min drive
  • Edmonton Intl. Airport (YEG) - 34 min drive

Restaurants

  • ‪JOEY Bell Tower - ‬3 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪O'Byrne’s Irish Pub - Ice District - ‬2 min walk
  • ‪Boston Pizza - ‬3 min walk
  • ‪Delicious Pho - ‬3 min walk

About this property

Sandman Signature Edmonton Downtown Hotel

Pet-friendly hotel with an indoor pool connected to a shopping center in Edmonton
Sandman Signature Edmonton Downtown Hotel offers 309 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 309 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Grab a bite to eat at CHOP Steakhouse and Bar, a steakhouse which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
CHOP Steakhouse and Bar - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 29.40 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • CHOP Steakhouse and Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per night (maximum CAD 150.00 per stay), plus a one-time cleaning fee of CAD 30
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 15 to 30 for children
  • Covered self parking fee: CAD 29.40 per night
  • Pet fee: CAD 30 per accommodation, per night (maximum CAD 150.00 per stay) plus CAD 30 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Edmonton Sutton Place
Edmonton Sutton Place Hotel
Hotel Sutton Place
Hotel Sutton Place Edmonton
Sutton Place Edmonton
Sutton Place Edmonton Hotel
Sutton Place Hotel Edmonton
Sandman Signature Edmonton
The Sutton Place Hotel Edmonton
Sandman Signature Edmonton Downtown Hotel Hotel
Sandman Signature Edmonton Downtown Hotel Edmonton
Sandman Signature Edmonton Downtown Hotel Hotel Edmonton

Sandman Signature Edmonton Downtown Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2013 out of 3535 reviews
Rating 8 - Good. 876 out of 3535 reviews
Rating 6 - Okay. 351 out of 3535 reviews
Rating 4 - Poor. 192 out of 3535 reviews
Rating 2 - Terrible. 103 out of 3535 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dmytro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, location amazing, the parking lot has convenient location under the hotel. Around this place a lot of restaurants where you might take dinner.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sukhjinder

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is OK in good condition
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Room was clean and comfortable. The desk chair in the room was awful, possibly even broken. Downtown Edmonton isn't a great place anyways, so I made sure to stay in the room as much as possible. Great that Chop is their room service. The food and service was incredible! Pool and hot tub were great and it was quiet when I went for a swim. Would absolutely stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Destiny

Stayed 4 nights in Sep 2025

10/10 Excellent

Bonnie Day, Picton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Hotel was clean and comfortable, the staff was amazing and extremely helpful and welcoming
Stayed 3 nights in Sep 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Has been updated in recent years. Staff friendly. Chop on premises. Good internet.
Stayed 3 nights in Sep 2025

4/10 Poor

Amber

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Housekeeping is terrible, front desk was great!!

We booked for three nights. First night we found multiple long strands of hairs on the shower wall indicating the shower was not cleaned. We needed an outlet to plug items in and followed the lamp cord that was on a night stand between the two beds, the outlet was behind the bed frame so we moved it a little in order to get to it and we discovered a gross amount of chips and dirt. This was all discovered later in the evening but we did go to the front desk to inform them, the gentleman was very nice and gave us a $50 voucher to use at The Chop restaurant (very expensive place, $50 paid for one person, our bill still was $100+ after the voucher for three people), he said he would switch our rooms in the morning and would make sure the housekeeping management were aware, asked me to forward the photos (I emailed them immediately) he said our new room would be thoroughly inspected. The next morning we went down, got the new keys activated to our new room. Upon arriving to the new room we found a dead fly on the desk, right in the centre very dried up you could tell it was there for a while. Bedding had a black mark that was able to be scratched off a bit, not washed. Cabinet to the fridge had missing handles. We put our food in the fridge (app $100) then the next night we went to eat it and the fridge was warm, it wasn’t working! It was plugged in, just not working. We complained, showed photos and received a $91 refund and free parking. Oh and vending machines didn’t work.
Chips/dirt found behind the bed frame (behind the head)
Chips/dirt found behind the bed frame (behind the head)
Dead fly on the table, glare/reflection due to the fly being on the glass protector on the table.
Found on bedding, was able to scratch some off with the back of the key card.
Stayed 3 nights in Sep 2025

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Check in was very easy and quick. Parking right around the corner. Very accommodating. Will stay again!
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to navigate while drunk with your girlfriend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michele, Pitt meadows

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My short business stay way comfortable. Just not the best area
Stayed 2 nights in Sep 2025

10/10 Excellent

Daphne

Stayed 1 night in Sep 2025

10/10 Excellent

Jenn

Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sandi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

Stayed 1 night in Sep 2025

10/10 Excellent

Silal, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

SHERYLL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Santo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Ashish

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I would say the room looked little bit older and price accordingly was a bit higher but other than that it was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and affordable

Convenient location in the downtown. The parking was easy to find and felt very secure. Check in is quick and courteous. The rooms are very comfortable with black-out curtains and lots of bedding.
Stayed 1 night in Sep 2025

10/10 Excellent

Sumedh

Stayed 1 night in Sep 2025

10/10 Excellent

Galeeb

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sandman Signature Edmonton Downtown

Shower handle was broken. Reported to front receptionist but it was still not fixed
Stayed 1 night in Sep 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great. The room was spacious and clean. Comfortable beds.
Stayed 3 nights in Sep 2025

8/10 Good

Chanda

Liked: Cleanliness
Stayed 1 night in Sep 2025