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Grand Hyatt Hong Kong

5.0 star property

Photo gallery for Grand Hyatt Hong Kong

Executive lounge
3 bars/lounges, swim-up bar, poolside bar
Exterior
Terrace/patio
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1 Harbour Road, Hong Kong
  • Place, Central Plaza
    ‪2 min walk‬
  • Place, Hong Kong Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, Victoria Harbour
    ‪5 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Harbour View

9.4 out of 10
Exceptional
(31 reviews)
  • Harbor view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

9.8 out of 10
Exceptional
(29 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Harbour View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Harbour View

9.2 out of 10
Wonderful
(14 reviews)
  • Harbor view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Harbour View (Deluxe)

Deluxe Room, 1 King Bed, Harbour View (Deluxe)

Deluxe Room, 1 King Bed, Harbour View (Deluxe)

9.6 out of 10
Exceptional
(7 reviews)
  • Harbor view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Harbor view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • Harbor view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Harbour View

9.6 out of 10
Exceptional
(5 reviews)
  • Harbor view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ambassador)

Suite, 1 King Bed (Ambassador) | Living area

Suite, 1 King Bed (Ambassador)

  • Harbor view
  • 110 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Harbour View (Plateau)

Room, 1 King Bed, Terrace, Harbour View (Plateau)

Room, 1 King Bed, Terrace, Harbour View (Plateau)

9.0 out of 10
Wonderful
(2 reviews)
  • Harbor view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbour View (Plateau)

Room, 1 King Bed, Harbour View (Plateau)

Room, 1 King Bed, Harbour View (Plateau)

10.0 out of 10
Exceptional
(2 reviews)
  • Harbor view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Victoria)

Suite (Victoria)

Suite (Victoria)

9.0 out of 10
Wonderful
(2 reviews)
  • Harbor view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Harbour View)

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds (Harbour View)

  • Harbor view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About the area

Hong Kong Island

Grand Hyatt Hong Kong is centrally located in Hong Kong Island, a 4-minute walk from Hong Kong Convention and Exhibition Centre and 9 minutes by foot from Victoria Harbour. .This family-friendly hotel is 1.7 mi (2.7 km) from Lan Kwai Fong and 3.2 mi (5.2 km) from University of Hong Kong.

What's nearby

  • Central Plaza - 2 min walk - 0.2 km
  • Hong Kong Academy for Performing Arts - 3 min walk - 0.3 km
  • Hong Kong Convention and Exhibition Centre - 3 min walk - 0.3 km
  • Victoria Harbour - 5 min walk - 0.5 km
  • Wan Chai Road - 6 min walk - 0.6 km

Getting around

  • Exhibition Centre Station - 6 min walk
  • Hong Kong Wan Chai Station - 7 min walk
  • Hong Kong International Airport (HKG) - 40 min drive

Restaurants

  • ‪Grand Club 嘉賓軒 - ‬2 min walk
  • ‪Dynasty Restaurant 滿福樓 - ‬4 min walk
  • ‪Tiffin - ‬1 min walk
  • ‪Canton Room - ‬3 min walk
  • ‪Mirage Bar & Restaurant - ‬4 min walk

About this property

Grand Hyatt Hong Kong

Grand Hyatt Hong Kong offers 542 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Hong Kong Island hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Plateau Spa has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 542 guestrooms featuring minibars and Smart televisions. Wired and wireless internet access is complimentary, while 55-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Chinese cuisine at One Harbour Road, one of the hotel's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Hong Kong Island? This hotel has 12766 square feet (1186 square meters) of space consisting of conference space and 21 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
One Harbour Road - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Grissini - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Kaetsu - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Grand Hyatt Steakhouse - This steakhouse serves lunch and dinner. Open daily.
Tiffin - This buffet restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (HKD 800 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: HKD 368 per person
  • 2 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Grand Hyatt Steakhouse
  • Grissini
  • Kaetsu
  • One Harbour Road
  • Tiffin

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Baby bath
  • Baby monitor
  • Babysitting (surcharge)
  • Children's dinnerware
  • Children's pool
  • Dining table
  • High chair
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,766 square feet of conference space
  • 21 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 36 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas
  • Lifeguards
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Plateau guestrooms please proceed to the 11th floor upon arrival]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in Plateau room types must check-in at the 11th floor reception.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 440.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately HKD 368 per person
  • Airport shuttle fee: HKD 1650 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: HKD 800 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 440.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Grand Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Hong Kong Grand Hyatt
Grand Hyatt Hong Kong Hotel Hong Kong
Hong Kong Hyatt
Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Grand Hyatt Hong Kong Hong Kong
Grand Hyatt Hong Kong Hotel Hong Kong

Grand Hyatt Hong Kong Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 813 out of 1003 reviews
Rating 8 - Good. 140 out of 1003 reviews
Rating 6 - Okay. 33 out of 1003 reviews
Rating 4 - Poor. 10 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos

Stayed 2 nights in Jan 2026

10/10 Excellent

Evelyn

Stayed 2 nights in Jan 2026

8/10 Good

Hüseyin, Manlius

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 3 nights in Aug 2025

10/10 Excellent

OLGA

Stayed 8 nights in Sep 2025

10/10 Excellent

RICHARD, Shrewsbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and gorgeous views to the Harborside.
Stayed 4 nights in Jan 2026

6/10 Okay

Lily

Stayed 2 nights in Jan 2026

10/10 Excellent

Yun xi

Stayed 2 nights in Dec 2025

10/10 Excellent

Ronald Eshwardeen, east meadow

Stayed 4 nights in Dec 2025

10/10 Excellent

Dharma

Stayed 2 nights in Dec 2025

10/10 Excellent

Farooq

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room and the staff was fabulous specially Elizabeth
Stayed 3 nights in Dec 2025

10/10 Excellent

GWEN

Stayed 3 nights in Dec 2025

10/10 Excellent

Gordon

Stayed 2 nights in Dec 2025

10/10 Excellent

ladan

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
We had a sea view room at grand Hyatt hotel that was really enjoyable and will reserve next time for sure . Location is great and convenient for shopping and dining
Christmas Day
Room view
Room view
Lobby
Stayed 3 nights in Dec 2025

10/10 Excellent

Taiwon

Stayed 3 nights in Dec 2025

10/10 Excellent

thu

Stayed 1 night in Dec 2025

10/10 Excellent

ANIRUDH

Stayed 1 night in Dec 2025

10/10 Excellent

C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
*****
Stayed 2 nights in Dec 2025

10/10 Excellent

Lars

Business traveller
Liked: Cleanliness, staff & service, amenities
Spotless hotel, very helpful and pleasant staff. Ideally situated for the conference centre
Stayed 5 nights in Dec 2025

10/10 Excellent

Evgeny

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 3 nights in Nov 2025

10/10 Excellent

Yin

Stayed 4 nights in Nov 2025

10/10 Excellent

Casey

Stayed 1 night in Dec 2025

8/10 Good

Si Xin

Business traveller
Liked: Cleanliness, staff & service, amenities
Room is spacious and clean. The staff at the check-in counter are not very friendly.
Stayed 4 nights in Nov 2025

10/10 Excellent

Rakesh

Stayed 1 night in Dec 2025

10/10 Excellent

Scot

Liked: Cleanliness, amenities, property conditions & facilities
Michelin star service every time!
Stayed 1 night in Nov 2025

10/10 Excellent

Uffe Bo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were fortunate enough to stay in one of the ambassador suites on the 34th floor. Everything was immaculate, great service! great room.
Stayed 3 nights in Nov 2025