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The General Palmer Hotel

4.0 star property

Photo gallery for The General Palmer Hotel

Interior entrance
Egyptian cotton sheets, premium bedding, pillow-top beds
Lobby sitting area
Lobby lounge
Mountain view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
567 Main Avenue, Durango, CO, 81301
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Place, Durango Area Tourism Office
    ‪3 min walk‬
  • Place, Animas River Trail
    ‪5 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪21 min drive‬

Room options

View all photos for Presidential King Suite

Presidential King Suite

Presidential King Suite

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 Queen Bed

9.8 out of 10
Exceptional
(25 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

42-inch flat-screen TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Durango

With a stay at The General Palmer Hotel in Durango (Historic Downtown Durango), you'll be steps from Durango and Silverton Narrow Gauge Railroad and 4 minutes by foot from Durango Area Tourism Office. .This historic hotel is 0.2 mi (0.3 km) from Animas River Trail and 0.3 mi (0.4 km) from Durango Arts Center.

What's nearby

  • Durango and Silverton Narrow Gauge Railroad - 2 min walk - 0.2 km
  • Durango Area Tourism Office - 3 min walk - 0.3 km
  • Durango Arts Center - 5 min walk - 0.5 km
  • Animas River Trail - 5 min walk - 0.5 km
  • Fort Lewis College - 13 min walk - 1.2 km

Getting around

  • Durango Narrow Gauge Railroad Station - 2 min walk
  • Durango–La Plata County Airport (DRO) - 22 min drive

Restaurants

  • ‪lone spur cafe - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Durango Coffee Company - ‬2 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Esoterra Ciderworks - ‬1 min walk

About this property

The General Palmer Hotel

Historic hotel with free breakfast and a 24-hour front desk
The General Palmer Hotel offers 39 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Durango hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 39 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take in the views from a terrace and make use of amenities such as concierge services and a banquet hall.
A complimentary continental breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and a library. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1898
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

The General Palmer Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1005 reviews
Rating 8 - Good. 198 out of 1005 reviews
Rating 6 - Okay. 62 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard, Springfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here. We stayed at both historic hotels in Durango and this was our favorite front. Staff was excellent very kind. Very chatty treat on a great conversation. They have the oldest operating elevator in the state of Colorado. It’s small, but it’s worth the experience of the ride. Don’t forget to go out on TV. Second floor balcony deck. It’s over the west part of Durango and the trains coming and going.
Stayed 1 night in Sep 2025

8/10 Good

Meredith

Liked: Cleanliness, property conditions & facilities
Ample parking, typical continental breakfast, smallest elevator in the world, older hotel and rooms, but they were very clean. Mattress needed to be changed.
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and location to all attractions were great.
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Choice as Best Hotel in Durango

Gen Palmer staff was excellent. The room was cozy with a very comfortable bed….plus it was quiet so we got an excellent night’s sleep. Because it was the busy season in Colorado and Durango, we had to split our time between another notable Durango hotel and the General Palmer. With many more amenities (e.g. free breakfast), the General Palmer would be our number one choice, hands down.
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Stayed 1 night in Sep 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely old hotel

Lovely old hotel in old Durango and next to train station. Nice breakfast, beautiful seating areas and a big rooftop patio.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jerry, Cincinnati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and historic hotel, wonderfully authentic but perfectly modern
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Leroy

Stayed 1 night in Sep 2025

10/10 Excellent

Beth

Stayed 2 nights in Sep 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

I wish all hotel stays would go as well as our stay at the General Palmer. Wonderful staff, spacious room with comfortable bed, and excellent downtown location. Would definitely stay here again!
Stayed 2 nights in Sep 2025

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only complaint, and it's a small one, is the room size. Everything else, particularly the service, was fantastic. Great town with many restaurant and shopping choices. Hotel is a grand, old Western downtown hotel that is well preserved
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing we don’t care for is the room has no windows. We don’t recall seeing that as part of the description
Stayed 1 night in Sep 2025

10/10 Excellent

WILLIAM, MAGGIE VALLEY

Wonderful service. Fantastic location.
Stayed 3 nights in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
A great night
Stayed 1 night in Sep 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was historic but at the same time very clean. The staff was very friendly and helpful with local suggestions for things to do and places to eat. Being next to the Steam Train added to the experience. Our room was in a secondary building and had no access except for a staircase which was not a issue but could be for some with mobility challenges.
Stayed 1 night in Sep 2025

10/10 Excellent

Alan R

Stayed 1 night in Sep 2025

10/10 Excellent

Alan R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt hotel provided the atmosphere we were looking for "in stepping back in time" railroad package.
Stayed 1 night in Sep 2025

10/10 Excellent

Auryane, Annecy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel parfait pour séjourner dans le centre de Durango. L’hôtel a énormement de cachet car ancien. Il est propre, très bien entretenu et la literie confortable. Certes le prix de la chambre est élevé mais il en vaut la peine vu le style et la localisation en plein centre à côté de la gare. Le personnel est au top. Le petit dejeuner est correct et il y a des fruits frais. Je recommande vivement cet hôtel pour Durango
Stayed 1 night in Sep 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities

Mixed experience!

This hotel was great for us as we were visiting for the Durango-Silverton train and the location is perfect for this! However, because of its proximity to the train, it is difficult to get a good nights sleep due to train horn/whistles being sounded from very early morning as they get ready for the day with train movements next to the hotel. Obviously, for us this wasn’t a problem as we were getting up for the train anyway, but is worth knowing if you’re not going to be riding early. Other than that, staff were all great and friendly, room was clean and for such an old hotel the building was in good shape! Good location for walking into Durango too. Plenty of free parking.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the old elevator and old fashion keys 🔑
Stayed 1 night in Sep 2025

10/10 Excellent

Therese

Stayed 2 nights in Sep 2025

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service
Great location
Stayed 1 night in Sep 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great historic hotel in downtown old Durango

Beautiful historic hotel that allows walking to all of downtown Durango. If you're taking the Durango Silverton train it’s a 5 minute walk at most to it. Rooms were spacious and very clean.
Stayed 2 nights in Sep 2025