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Best Western Plus Rio Grande Inn

2.5 star property

Photo gallery for Best Western Plus Rio Grande Inn

Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Lobby
Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)
Free daily buffet breakfast
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
400 E 2nd Ave, Durango, CO, 81301
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Place, Animas River Trail
    ‪7 min walk‬
  • Place, Fort Lewis College
    ‪15 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(24 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(76 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

9.0 out of 10
Wonderful
(17 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.4 out of 10
Exceptional
(28 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)

9.2 out of 10
Wonderful
(35 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

9.4 out of 10
Exceptional
(26 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Durango

With a stay at Best Western Plus Rio Grande Inn in Durango (Historic Downtown Durango), you'll be a 3-minute walk from Durango and Silverton Narrow Gauge Railroad and 6 minutes by foot from Durango Arts Center. .This hotel is 0.4 mi (0.6 km) from Durango Area Tourism Office and 0.4 mi (0.6 km) from Sorrel Sky Gallery.

What's nearby

  • Durango and Silverton Narrow Gauge Railroad - 2 min walk - 0.2 km
  • Durango Area Tourism Office - 7 min walk - 0.6 km
  • Animas River Trail - 7 min walk - 0.6 km
  • Fort Lewis College - 15 min walk - 1.3 km
  • San Juan National Forest Supervisor's Office - 17 min walk - 1.4 km

Getting around

  • Durango Narrow Gauge Railroad Station - 3 min walk
  • Durango–La Plata County Airport (DRO) - 22 min drive

Restaurants

  • ‪lone spur cafe - ‬5 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Durango Coffee Company - ‬6 min walk
  • ‪HomeSlice Pizza - ‬7 min walk
  • ‪Gazpacho New Mexico Restaurant - ‬2 min walk

About this property

Best Western Plus Rio Grande Inn

Hotel with free breakfast, steps from Durango and Silverton Narrow Gauge Railroad
Best Western Plus Rio Grande Inn offers 101 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 101 individually decorated guestrooms, featuring microwaves and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a vending machine.
Grab a bite from the grocery/convenience store serving guests of Best Western Plus Rio Grande Inn. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Doorbell and phone notification
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

BEST WESTERN PLUS Rio Grande
BEST WESTERN PLUS Rio Grande Durango
BEST WESTERN PLUS Rio Grande Inn
BEST WESTERN PLUS Rio Grande Inn Durango
BEST WESTERN Rio
BEST WESTERN Rio Grande
BEST WESTERN Rio Grande Inn
Rio Grande BEST WESTERN
Best Western Durango
Best Western Plus Rio Grande Hotel Durango
Durango Best Western
Best Plus Rio Grande Durango
Best Western Plus Rio Grande Inn Hotel
Best Western Plus Rio Grande Inn Durango
Best Western Plus Rio Grande Inn Hotel Durango

Best Western Plus Rio Grande Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1022 reviews
Rating 8 - Good. 278 out of 1022 reviews
Rating 6 - Okay. 103 out of 1022 reviews
Rating 4 - Poor. 41 out of 1022 reviews
Rating 2 - Terrible. 19 out of 1022 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Stayed primarily for the close proximity to the Silverton train depot which was nice, just a short walk away. Check in was very slow, lobby full of people and only one person to check everyone in, the gentleman checking guests in was doing everything he could to try to get guests checked in as fast as he could but after a long travel day you don’t want to wait an additional 35-45 minutes to get checked in. Room was on the 3rd floor which made it very warm and the AC unit was super loud and would cycle on and off about every 10 minutes at night making a restful night pretty much impossible. All employees that I spoke to were friendly and nice, One other note is there is a large construction project next door and at times the construction noise was very loud
Stayed 2 nights in Jun 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best place ever

Love it really close to the train and biking trails
Stayed 3 nights in Jun 2025

10/10 Excellent

Celestino

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times. The staff is always pleasant and attentive.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here from 6/22/25 to 6/25/25. We loved this hotel! There was a pre registration text and that made the whole check in process so much faster. The check in time was 4pm but I requested a check-in at 2pm which was approved without any charge. You have to request housekeeping which I didn't know until the second night of our stay. It would be wise to mention it upon check in. The location was excellent! We rode the train and it was only a block away that we did not need any parking tickets. The parking gets full at night and a bit tight on some spots. It is also a walking distance from Main Street where you find all the nice shops. Our room was beside pool. The only issue is that if you want to sleep before 9am it is better to have a room upstairs. The pool is open from 9am-9pm. The pool and the tub were clean and located right in the middle of the hotel. The hot breakfast was awesome! There were several choices. From muffins, waffle, fruits, eggs, yogurt, toasts, there were many options to choose from. There is also a happy hour from 5:30 pm-7:30pm, although the choices of alcoholic drinks were limited. The laundry room was inside the fitness center on the second floor, and I thought this was an awesome location for laundry. You can work out while doing laundry. The only thing was, the treadmill was broken. The peloton bikes required an account. There was an elliptical and sit down bike, weights, water and towels. Overall, I would highly recommend this hotel!
Stayed 3 nights in Jun 2025

10/10 Excellent

David, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
West western has always provided a good product.
Stayed 2 nights in Jun 2025

4/10 Poor

Chris

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is pleasant and well placed to explore Durango. However, our room had been given away by the hotel despite text confirmation received directly from Best Western that the booking was confirmed. The hotel managed to find an alternative, lower quality, room but the impression provided was that they were doing us a favor. That did not make a good impression. The hotel was very noisy long into the night and no action was taken by hotel staff to address this.
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sedna V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the friendly staff and breakfast staff. The property is clean and lovely. We will stay here again soon. Sedna
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Nice room… friendly service
Stayed 2 nights in Jun 2025

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Richard, San Jose

Travelled with family
Unlike previous stays, this time the room smelled like tobacco smoke, it looked quite run down, and the breakfast was unsatisfactory. On previous stays, the breakfast was first rate, but this time they kept running out of food and it was quite messy. I may need to reconsider staying here in the future.
Stayed 3 nights in Jun 2025

8/10 Good

Joe and Kim

Liked: Cleanliness, property conditions & facilities, room comfort
Great room with a comfortable bed. Air conditioning was great and acted like a sound machine as well.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated and new furniture etc. Looks great. Nice people, friendly and helpful. Close to the Durango Narrow Gauge Railroad.
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown
Stayed 3 nights in May 2025

6/10 Okay

Brian

Liked: Cleanliness
Hotel was very dated. It needs to be refreshed.
Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, property conditions & facilities
Good location and were flexible in booking.
Stayed 3 nights in Jun 2025

10/10 Excellent

Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is nice and they offered 2 complimentary drinks during "happy hour" which is a nice touch for people who drink. Room was nice and comfortable. Breakfast was great and slightly better options than most hotels. Great location close to the train ride and downtown so we didn't need to drive anywhere while there. I will definitely be staying there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

charles

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michele

Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
The hotel was in the perfect location—just a short walk to restaurants in the downtown area. It was a nice bonus to enjoy complimentary drinks during Happy Hour. The bed and pillows were very comfortable, and the room was clean. We especially enjoyed the balcony overlooking the river. There were a few downsides. The bathroom was quite small, and the shower water pressure was very low. We stayed in a king room on the 2nd floor with doors that opened to the atrium and pool area. Unfortunately, we were woken up early each morning by the footsteps of guests in the room above us. Inside our room, we could also hear children enjoying the pool and the beeping sounds from the breakfast area (possibly the waffle maker). Luckily the pool hours are 9am-9pm so it didn't disturb our sleep. Breakfast was just okay—nothing special—but it was convenient to have the option to grab something if we wanted. Overall, despite a few minor inconveniences, I would stay here again.
Stayed 3 nights in Jun 2025

8/10 Good

Stefanie

Liked: Staff & service
I like the front desk staff they were friendly and helpful.
Stayed 1 night in Jun 2025