Downtown Rochester luxury accommodation

Not good this time

First, be warned: THERE IS NO ELEVATOR IN THIS HOTEL, and the stairs are steep. Also, a room for two is actually set up for one person: one desk chair (and a small square rolling ottoman that tips). Someone sitting at the desk blocks the other occupant from getting through. And the hotel supplies only one bath towel unless another is requested the night before. There was no hair dryer in the room. There was a large hole in the wall in our room with the insulation showing. There was no closet -- only three pegs on the wall, and no place to put toiletries in the bathroom. The room is cleaned and towels changed only if requested the night before. There was no dresser in the room -- only three cubbyholes. The dining room was inadequate for the crowds and laid inconveniently (for example, the milk was placed far from the coffee).

Good size room

We were there for multiple nites. After the first one we had to ask the front desk to have our room serviced as had not been. The staf dealing with guests are excellent, very friendly and goi g out of their way to accommodate us. The breakfast cook was excellent

It is old buildingin in the downtown. House keeping is in the hall way until 9 pm. Parking is under the construction hard to find main entrance when we parked.

Convenient location, clean room, very cool jazz bar in basement, loved this place and would certainly be back!