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Trevelyan

3.0 star property

Photo gallery for Trevelyan

Exterior
On the beach
Iron/ironing board, free WiFi, bed sheets
Bar (on property)
Exterior detail

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Bar
  • Housekeeping

Explore the area

View map
18 - 19 Palace Terrace, Queens Promenade, Douglas, Isle of Man, IM2 4NE
  • Place, Douglas Beach
    ‪1 min walk‬
  • Place, Douglas Bay Horse Tramway
    ‪4 min walk‬
  • Place, Palace Casino
    ‪6 min walk‬
  • Airport, Isle of Man (IOM)
    ‪17 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Single Room, Private Bathroom

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Twin Room, Private Bathroom

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Shared Bathroom

Iron/ironing board, free WiFi, bed sheets

Double Room, Shared Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Shared Bathroom

Iron/ironing board, free WiFi, bed sheets

Twin Room, Shared Bathroom

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, Shared Bathroom

Iron/ironing board, free WiFi, bed sheets

Single Room, Shared Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Double Room, Private Bathroom

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room with Balcony and Shared Bathroom

Iron/ironing board, free WiFi, bed sheets

Single Room with Balcony and Shared Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Family Room, Private Bathroom

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room, Sea View

Iron/ironing board, free WiFi, bed sheets

Triple Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Shared Bathroom, Sea View

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, Shared Bathroom, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

Bar (on property)
Best Western Palace Hotel & Casino
Douglas
  • Pool
  • Spa pool
  • Spa
  • Free Wi-Fi
3.7 out of 5, Good, 952 reviews
The price is AU$157
includes taxes & fees
17 May - 18 May
Best Western Palace Hotel & Casino

About the area

Douglas

When you stay at Trevelyan in Douglas, you'll be on the beach, within a 5-minute walk of Douglas Beach and Douglas Bay Horse Tramway. .This beach hotel is 0.3 mi (0.4 km) from Palace Casino and 0.8 mi (1.3 km) from Summerhill Glen.

What's nearby

  • Douglas Beach - 1 min walk - 0.0 km
  • Douglas Bay Horse Tramway - 4 min walk - 0.4 km
  • Palace Casino - 6 min walk - 0.5 km
  • Gaiety Theatre - 17 min walk - 1.5 km
  • Manx Museum - 3 min drive - 2.0 km

Getting around

  • Douglas Ferry Station - 9 min drive
  • Snaefell Mountain Railway Bungalow Station - 13 min drive
  • Isle of Man (IOM) - 23 min drive

Restaurants

  • ‪Jaks Bar & Steakhouse - ‬18 min walk
  • ‪Frank Matcham’s - ‬15 min walk
  • ‪Henderson & Glass - ‬18 min walk
  • ‪Terrace Chippy & Diner - ‬2 min drive
  • ‪Sam Webbs - ‬16 min walk

About this property

Trevelyan

Trevelyan offers 68 accommodations. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 68 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Housekeeping is provided daily, and irons/ironing boards can be requested.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include luggage storage and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available

Food and drink

  • A bar/lounge

Things to do

  • Archery

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property

The host will greet guests on arrival

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers WiFi in the lobby area only.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Trevelyan Hotel Douglas

Trevelyan Hotel

Trevelyan Douglas

Trevelyan Hotel

Trevelyan Douglas

Trevelyan Hotel Douglas

Trevelyan Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 41 out of 115 reviews
Rating 8 - Good. 36 out of 115 reviews
Rating 6 - Okay. 16 out of 115 reviews
Rating 4 - Poor. 11 out of 115 reviews
Rating 2 - Terrible. 11 out of 115 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Cagatay

Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean and very kind staff.
Stayed 14 nights in Jan 2026

4/10 Poor

Kathleen

Disliked: Amenities, property conditions & facilities
First off I thought hotel owners would check boat times mine came in 90 mins late then baggage took 49 mins then 30 mins waiting for a taxi I got to the b&b at 1.20am the owner complained as I had to knock her up why didn’t they just email me the door code before hand and maybe leave a key in an envelope at reception like lots of other b&bs normally do. There was no kettle in the room which is not ideal when you can’t make a hot drink when you want the room was cold they switched heaters off. I left two days early as I felt unwanted there
Stayed 6 nights in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service
Room was basic but that's what I'd paid for; view of the sea was fantastic. Breakfast was very good and cooked freshly although time window for breakfast was very narrow being between 8.30 and 9.00 although there did seem to be a little flexibility. The person serving was very friendly and accommodating. Bus stops close by so easy to get around although could walk to amenities.
Horse drawn tram, very pleasant experience
View from the room
Steam Train at Douglas station
Beach at Douglas
Stayed 4 nights in Oct 2025

10/10 Excellent

Danrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service
Stayed 3 nights in Oct 2025

8/10 Good

Dr W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nicely decorated room, with beautiful view out to sea. Breakfast freshly cooked to order. Staff friendly. Lack of a lift would deter those who struggle with stairs. The rooms are lovely but the corridors are narrow and the stairs steep, I was 56 stair-steps from the road. They can't solve those problems caused by the architectural features of the building but it would be beneficial to restore lift service
Stayed 10 nights in Aug 2025

6/10 Okay

Michelle

Clean room, good breakfast, beach view.
Stayed 8 nights in Sep 2025

6/10 Okay

Dennis

Liked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Brain, Wrexham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location brilliant especially for Busses property a bit tired but plenty of character
Stayed 6 nights in Aug 2025

2/10 Terrible

Anna

Stayed 3 nights in Aug 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Lee

Liked: Staff & service

Ok for the money

The hotel is ok but showing its age and the lift being out isn’t the best also tv in the room no bigger than a stamp and signal was rubbish also WiFi not the best
Stayed 6 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful

staff are very friendly and helpful and views are a amazing
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on the promenade and a very good location , the owners of the property are very helpful and friendly very good hot breakfast and cereals ,
Stayed 10 nights in Aug 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful coastal views
Bed room
beach view from the hotel
Stayed 10 nights in Jul 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service
Wi fi was intermittent But overall very nice
Stayed 6 nights in Jul 2025

8/10 Good

richard

Stayed 4 nights in Jul 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD VALUE. ( DESPITE 68 STEPS AND 4 FIRE DOORS TO 4TH FLOOR ROOM 69. ) BREAKFAST V.GOOD BUT BASIC.
Stayed 6 nights in Jul 2025

2/10 Terrible

Arpit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. No one picked up my calls 24 hrs before check-in. When I arrived, the lift wasn’t working at all (not just “sometimes” like they claimed), and I waited nearly 2 hours at reception with no staff in sight. Breakfast was supposed to be until 9 AM, but they cleared everything early everyday up until 3 days of my stay — looked more like cost-cutting than hospitality. Worst of all, a staff member agreed to let me check out at 11 on my last stay at the hotel, but a rude woman (maybe the owner?) barged in, cursed at me, got in my face and threw my luggage out. I felt completely bullied and humiliated. No guest should ever be treated like this. This place was a huge mistake — avoid this nightmare of a hotel at all costs. Never again.
Stayed 3 nights in Jul 2025

6/10 Okay

Stuart

Disliked: Amenities
Good value
Stayed 5 nights in Jul 2025

4/10 Poor

lionel

Stayed 4 nights in Jul 2025

4/10 Poor

Gary

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed for 3 days and had to use same one towel the whole time....had to ask for a toilet roll.....place is very very dated....and the receptionist/cleaner needs to learn to be more polite to her guests !
Stayed 3 nights in Jul 2025

8/10 Good

June

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is old property and as such doesn't have all the facilities modern property has. Nevertheless everything was clean, if not a little compact, due to two additional beds in the room. Obviously no room for anywhere to sit comfortably. Ideal for the short break and value for money. Excellent simple but full English breakfast. Comfy beds.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo traveler 4days July 2025

The Trevelyan hotel met my needs 100%. Clean comfortable, fantastic full English breakfast.
Stayed 4 nights in Jul 2025

4/10 Poor

michael

Disliked: Property conditions & facilities
Great location on the promenade, very old property lift was broken, Mould smell in room. manageress was nice.
Stayed 1 night in Jul 2025