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The staff were amazing. No room service, but you can take food from the buffet back to your room. There were a couple of times where we had no water. As long as you plan ahead and dont get in a rush for the shower, it was no problem.

Safe, Beautiful and Fun times had by all . Beach was beautiful and liked you didn’t need reservations for dinner like many all inclusive resorts.

Get room closer to the beach. The Prestige club is about $65/day/percon , but well worth it.

Excellent

Excellent

We ordered a room with 2 queen beds. When we arrived, me and my daughter we received key and being told we got beautiful vip specious room. We got to the room to find out there was a one king bed. When person who accompanied us was told thattwasn't what we ordered he contacted front desc and being told the hotel is packed and no other room is available. They tried to put additional temporary bed to accomodate us. It took 2 hours of stres being looked at like I was crazy refusing room which they assigned it to us, to finally be told they have a room with 2 queen beds. Shouldn't I receive what I ordered and was available at the time of purchase without any stress, I think I should receive what I paid for .