Holiday Inn Portsmouth by IHG

4.0 star property

Photo gallery for Holiday Inn Portsmouth by IHG

Fitness facility
Exterior
Breakfast and dinner served, Fusion cuisine
Daily full breakfast (GBP 16.95 per person)
Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
Pembroke Road, Portsmouth, England, PO1 2TA
  • Place, Clarence Pier
    ‪6 min walk‬
  • Place, University of Portsmouth
    ‪8 min walk‬
  • Place, Gunwharf Quays
    ‪15 min walk‬
  • Airport, Southampton (SOU)
    ‪47 min drive‬

Room options

Premium Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(22 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Accessible

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room

7.8 out of 10
Good
(10 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

Standard Room, 2 Single Beds

8.2 out of 10
Very good
(29 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed

7.6 out of 10
Good
(81 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Double Bed

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Double Bed, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Sea View (Minifridge)

7.6 out of 10
Good
(4 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Sea View (Minifridge)

8.4 out of 10
Very good
(5 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Room, 2 Single Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Portsmouth

When you stay at Holiday Inn Portsmouth by IHG in Portsmouth, you'll be near the beach, within a 5-minute drive of Gunwharf Quays and Portsmouth International Port. .This spa hotel is 1.9 mi (3 km) from Portsmouth Historic Dockyard and 14.4 mi (23.1 km) from South Downs National Park.

What's nearby

  • Clarence Pier - 6 min walk - 0.6 km
  • Southsea Hoverport - 6 min walk - 0.6 km
  • University of Portsmouth - 8 min walk - 0.7 km
  • Gunwharf Quays - 15 min walk - 1.3 km
  • Portsmouth Guildhall - 17 min walk - 1.4 km

Getting around

  • Portsmouth Harbour Station - 19 min walk
  • Southampton (SOU) - 43 min drive

Restaurants

  • ‪Coffee Cup - ‬6 min walk
  • ‪The Bridge Tavern - ‬13 min walk
  • ‪Hole In The Wall - ‬6 min walk
  • ‪Wimpy - ‬7 min walk
  • ‪The Dolphin - ‬6 min walk

About this property

Holiday Inn Portsmouth by IHG

Holiday Inn Portsmouth by IHG offers 166 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and sports massages.
Stay in one of 166 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Portsmouth? This hotel has 4919 square feet (457 square meters) of space consisting of a conference center and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Onsite venue - This restaurant specializes in Fusion cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 9 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,919 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth Holiday Inn
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth Hotel
Holiday Inn Portsmouth Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth By Ihg Portsmouth
Holiday Inn Portsmouth by IHG Hotel
Holiday Inn Portsmouth an IHG Hotel
Holiday Inn Portsmouth by IHG Portsmouth
Holiday Inn Portsmouth by IHG Hotel Portsmouth

Holiday Inn Portsmouth by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 395 out of 1001 reviews
Rating 8 - Good. 349 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Gautam

Stayed 1 night in Jan 2026

2/10 Terrible

Denise

Disliked: Cleanliness, amenities
This was genuinely one of the worst hotel stays I have ever experienced and completely unacceptable for a Holiday Inn. From arrival, the corridors smelt strongly of damp, immediately giving a poor first impression. The room and bathroom were extremely worn, dated, and clearly overdue refurbishment. The double bed was the smallest I have ever encountered and was either broken, completely worn out, or ridiculously soft. Any movement caused the other person to be jolted awake, making sleep impossible. We were on a special mother–daughter break and neither of us slept at all, leaving us utterly exhausted the following day. On top of this, the parking situation was poorly managed and unnecessarily stressful. We needed parking beyond 1pm on the day of departure and paid for an extra night of parking to cover this. We were already concerned at check-in that this would not be properly understood by staff, and unfortunately this proved correct. At check-out, we were told we had not paid for parking and I had to produce the receipt as proof. Even then, we fully expect to receive a parking ticket and have to go through yet more hassle to resolve it. This confusion added unnecessary time and stress to both check-in and check-out, when the process should have been simple and straightforward. Overall, this stay fell far below basic hotel. This experience has seriously damaged my trust in the Holiday Inn brand and I would not stay here again orecommend it t. , and incompetent handlingcomp
Stayed 1 night in Jan 2026

10/10 Excellent

Ricardo

Stayed 3 nights in Jan 2026

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, amenities
Friendly staff and clean room made a good stay.
Stayed 1 night in Jan 2026

4/10 Poor

Matthew

Liked: Cleanliness, amenities
The staff ‘welcome’ at check in was dreadful. Three staff members huddled round a computer and ignored me for several minutes. No acknowledgement, or a simple ‘be with you in a minute’, just ignored. When they finally looked up there was no smile, no greeting, just stared at me and waited for me to speak. I genuinely wanted to walk out at stay at a Travelodge!
Stayed 2 nights in Jan 2026

10/10 Excellent

Joy

Stayed 1 night in Jan 2026

10/10 Excellent

Jane

Room was very clean. The beds weee comfy and the room very quiet. Staff were polite. Breakfast was plentiful and very tasty. Tables were kept clear. All in all we very much enjoyed our stay and definitely recommend. Thank you all.
Stayed 1 night in Jan 2026

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless, warm and exactly what was needed. Great staff and friendly welcome.
Stayed 1 night in Dec 2025

6/10 Okay

Pantelitsa

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The amenities i.e. the swimming pool was not accessible
Stayed 2 nights in Jan 2026

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service
Great location close to sea front and long promenade. Lovely breakfast selection. Pool has sauna and steam room - but a weird shape of pool makes it hard to swim laps. Rooms are slightly tired, but adequate.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jacklyn

Stayed 7 nights in Jan 2026

8/10 Good

Suleyman

Stayed 1 night in Jan 2026

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff polite and clean room
Stayed 1 night in Dec 2025

4/10 Poor

N

Disliked: Property conditions & facilities, room comfort
Radiator in the room never came on had to go to reception and ask for a portable heater not acceptable .En suite very very small.Furnishings should be thrown out , wallpaper hanging off , rusty radiator .
Stayed 4 nights in Jan 2026

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room very comfortable and clean. Shower hit! Pool Receotion staff were great over the NY oeriod, all suoer lovely and charming
Stayed 3 nights in Dec 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, comfortable bed, the staff were friendly. The pool and sauna were heaven after a days shopping at Gun Wharf Quays. Would stay again.
Stayed 1 night in Jan 2026

8/10 Good

Dee

Liked: Cleanliness, staff & service, amenities
The room was clean and nicely done. Facilities in the room were good.
Stayed 3 nights in Jan 2026

8/10 Good

Alan

Stayed 2 nights in Jan 2026

2/10 Terrible

Gaynor

Travelled with family
Liked: Cleanliness
The room we booked as a family was Premium Room but the central heating was not working and I had to keep going to reception they told me to turn on the radiator but this didn’t work a member of staff came later to check and said it wasn’t working and came back 4 hours later 10pm with an oil filled heater it’s January and for a premium room and 4 star hotel this is not acceptable myself and our child was very cold.
Stayed 1 night in Jan 2026

8/10 Good

Sophie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and having the spa included in the price was very good value
Stayed 1 night in Dec 2025

6/10 Okay

Annette

Travelled with family
Disliked: Cleanliness
Good quiet area. The bathroom wasnt clean. The dining room was freezing cold even the waitress had a coat on. The rvening meal wad very poor quality. The breakfast was ok.
Stayed 1 night in Dec 2025

6/10 Okay

Kelly

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Sink did not work, we had to ask to change room. Others complaining of lack of heating in communal areas. Place seems to need same repairs and upgrade for a holiday inn.
Stayed 1 night in Dec 2025

8/10 Good

Jeryl

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Staff were all lovely, very helpful and cheerful. Rooms very clean. Shame no heating in Restaurant are. Extremely cold.
Stayed 1 night in Dec 2025

10/10 Excellent

Tinus

Stayed 3 nights in Dec 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
The best part was the attitude and friendliness of staff
Stayed 2 nights in Dec 2025