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The Lotte brand is generally reliable, and this Lotte Hotel location was no exception. For any reviews of it being an older hotel, the staff keeps the rooms very clean and comfortable. I had the best sleep here out of five months of travel because of the bed and the quiet. The hotel amenities and dining are geared more toward business travelers or if you’re mostly interested in shopping and drinking. You’re going to have to take a taxi to go anywhere interesting. The staff didn’t seem like they get many international tourists, but they were all very polite. Also, not many casual dining options. No restaurants open during check-in time. You can get room service, which was actually very good, but restaurant dining is rather formal with very specific hours. If you must be in this area, this is a solid choice. Otherwise, I would recommend staying in Haeundae.

It was a nice stay. The room was clean and comfortable

Na

Excellant location, top quality room, super staff.

Very good food amazing rooms everything checks out

Absolutely terrible stay — not recommended. This place is the definition of “you get what you pay for.” The washer and dryer are just for display. When I asked to use them, I was told to go to a coin laundry instead. There were no mirrors or hangers in the room. The furniture was extremely cheap and very minimal. The bed was uncomfortable and the pillow was even worse — I could barely sleep. The closet design makes no sense. Unless you are over 6 ft tall, you can’t even hang your jacket properly. They advertise having a water purifier, but it wasn’t working at all. Overall, very poor experience. The room felt neglected, poorly equipped, and not worth the money. I would definitely not stay here again.