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Lotte Hotel Busan

5.0 star property

Photo gallery for Lotte Hotel Busan

Indoor pool, outdoor pool, pool cabanas (surcharge), lifeguards on site
Deluxe family twin room (free use of swimming pool for 2 people)
Hallway
Daily buffet breakfast (KRW 67000 per person)
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
772, Gaya-daero, Busanjin-gu, Busan, Busan, 614-030
  • Place, Lotte Department Store Busan Main Branch
    ‪1 min walk‬
  • Place, Seven Luck Casino
    ‪1 min walk‬
  • Place, Seomyeon Street
    ‪3 min walk‬
  • Airport, Busan (PUS-Gimhae)
    ‪17 min drive‬

Room options

View all photos for Junior Suite, 1 Double Bed (King)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 Double Bed (King)

  • 53 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room

9.8 out of 10
Exceptional
(12 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Twin Room (Deluxe)

City view

Family Twin Room (Deluxe)

9.2 out of 10
Wonderful
(15 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

9.0 out of 10
Wonderful
(9 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, down duvets, minibar, in-room safe

Superior Twin Room

9.0 out of 10
Wonderful
(22 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

City view

Deluxe Twin Room

9.4 out of 10
Exceptional
(13 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Double Room

Premium bedding, down duvets, minibar, in-room safe

Premier Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room

Premium bedding, down duvets, minibar, in-room safe

Premier Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (Deluxe)

City view

Club Room, 1 King Bed (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room (Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Club Twin Room (Deluxe)

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Room, 1 Double Bed (Premier)

City view

Club Room, 1 Double Bed (Premier)

  • 49 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed (Family)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 Double Bed (Family)

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room (Family Twin)

Deluxe Twin Room (Family Twin)

Deluxe Twin Room (Family Twin)

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Couples treatment room(s), sauna, hot springs/mineral springs
Paradise Hotel Busan
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.7 out of 5, Exceptional, 1,447 reviews
The price is AU$400
includes taxes & fees
30 Dec - 31 Dec
Paradise Hotel Busan

About the area

Busan

A stay at Lotte Hotel Busan places you in the heart of Busan, within a 10-minute drive of Nampodong Street and Gukje Market. .This casino hotel is 5.2 mi (8.4 km) from Gwangalli Beach and 5.4 mi (8.7 km) from Busan Exhibition and Convention Center.

What's nearby

  • Seomyeon Medical Street - 1 min walk - 0.0 km
  • Lotte Department Store Busan Main Branch - 1 min walk - 0.2 km
  • Seven Luck Casino - 1 min walk - 0.2 km
  • Seomyeon Street - 3 min walk - 0.3 km
  • Bujeon Market - 10 min walk - 0.8 km

Getting around

  • Seomyeon Station - 4 min walk
  • Busan Bujeon Station - 13 min walk
  • Gimhae Airport (PUS) - 25 min drive

Restaurants

  • ‪번영횟집 - ‬1 min walk
  • ‪도림 - ‬1 min walk
  • ‪INTHEMASS SEASONS - ‬1 min walk
  • ‪Paris Baguette - ‬1 min walk
  • ‪쏘렌토 롯데백화점 부산저ㅁ - ‬1 min walk

About this property

Lotte Hotel Busan

Luxury hotel with 4 restaurants connected to the convention center in Busan
Lotte Hotel Busan offers 650 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 650 individually decorated guestrooms, featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 43-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and bidets.
Relax at the full-service spa, where you can enjoy massages. Before a night out at the casino, the 2 hot tubs are a perfect way to relax and recharge. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite at La Seine, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
La Seine - This buffet restaurant serves breakfast, lunch, and dinner.
Momoyama - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Toh Lim - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Mugunghwa - This restaurant specializes in Korean cuisine and serves lunch and dinner. Open daily.
The Lounge & BAR - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Valet parking on site (KRW 25,000 per stay)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KRW 67,000 for adults and KRW 35,000 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Seine
  • Momoyama
  • Mugunghwa
  • The Lounge & BAR
  • Toh Lim

Things to do

  • 105 slot machines
  • 2 hot tubs
  • 42 gaming tables
  • Casino (27,502 square foot of space)
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Lift
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 43 floors
  • Banquet hall
  • Built in 1997
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's indoor and outdoor swimming pools are closed daily 10-minute break from 50 minutes to the hour of every hour.

Renovations and closures

The following facilities or services will be unavailable from December 17 2025 to December 17 2025 (dates subject to change):
  • Fitness facilities
  • Golf course
  • Sauna
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 60500.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 67000 for adults and KRW 35000 for children
  • Airport shuttle fee: KRW 66000 per room (one-way)
  • Airport shuttle fee per child: KRW 66000 (one-way)
  • Valet parking fee: KRW 25000.00 per stay
  • Rollaway bed fee: KRW 60500.0 per day
  • Pool fee: KRW 30000 per stay
  • Spa fee: KRW 25000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is property policy that children under 3 years old must wear waterproof diapers in the swimming pool.
This property requires guests to wear swim caps in the pool. Swim caps are available onsite with KRW 10,000.
For the comfort of guests using the swimming pool, this property does not permit guests with visible tattoos to use the facilities. Guests may use pool if tattoos are fully covered.
Guests should note that the fitness facility and the all-season heated pool are closed the 4th Wednesday of every month.

We should mention

Pool access available from 9:00 AM to 8:00 PM
Guests under 16 years old are not allowed in the health club or fitness facility
Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Busan Hotel Lotte
Busan Lotte
Busan Lotte Hotel
Hotel Busan Lotte
Hotel Lotte Busan
Lotte Busan
Lotte Busan Hotel
Lotte Hotel Busan
Lotte Hotel
Lotte Hotel Busan Hotel
Lotte Hotel Busan Busan
Lotte Hotel Busan Hotel Busan

Lotte Hotel Busan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1496 out of 2075 reviews
Rating 8 - Good. 410 out of 2075 reviews
Rating 6 - Okay. 96 out of 2075 reviews
Rating 4 - Poor. 42 out of 2075 reviews
Rating 2 - Terrible. 31 out of 2075 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rosalie

Travelled with partner
Disliked: Staff & service
We are staying here only today in room 3433 I booked online and upgraded the room to a Premier room ( 100$ cad more than the regular room) because the premier room has the access to the pool . The only reason for our one night trip was to use the pool . When we arrived it was explained to us that the pool was closed today . We went to talk to the lady at the front desk to explained to her that we paid 100$ more just to access the pool and that we would’ve gotten a regular rate room if we would’ve of known the pool was closed . We asked the lady at the desk if there was anything she could do to compensate us , at least refund us the upgrade on the room or offer us breakfast. She didn’t seem very concerned or made any effort to compensate us, she just kept saying go tomorrow morning when we told her multiple times we where leaving in the morning . I also wanna make clear that when I booked months ago I made a point of going on your website and verifying that we didn’t book butduring the pool closure . We don’t usually stay in fancy hotels like this one because it’s a big splurge for us and we are very disappointed in the level of service we are getting here. *** After they saw my review they did offer me a late check out from 11 to 12:00 ( the pool is closed at that time by the way) after we told them multiple time we had to leave in the morning anyway
Stayed 1 night in Sep 2025

10/10 Excellent

Dev

Stayed 2 nights in Sep 2025

6/10 Okay

Chun Peng

Travelled with family
Disliked: Staff & service, property conditions & facilities

Avoid, everything is feel tired and dated

Used to stay the hotel 3 years ago. But second visit was terrible especially on the services. The doormen will pretending not seeing you when offload and loading the luggages from and to cars. When checking out, the receptionist don't even bother to have eye contact. The condition of the hotel also quite bad, muddy smell carpet and the lift also need to wait quite sometimes.
Stayed 2 nights in Sep 2025

10/10 Excellent

DAVID

Brilliant sauna
Stayed 4 nights in Sep 2025

10/10 Excellent

Khanh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing service and friendly staff! Everything was so close together.
Stayed 3 nights in Sep 2025

10/10 Excellent

Fon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Gopalan

Stayed 3 nights in May 2025

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jimmy

Stayed 2 nights in Aug 2025

10/10 Excellent

JEHUN

Stayed 3 nights in Aug 2025

10/10 Excellent

MUNSOO

Stayed 1 night in Aug 2025

10/10 Excellent

Matthewson

Stayed 4 nights in Aug 2025

8/10 Good

Jeanette

Stayed 2 nights in Aug 2025

10/10 Excellent

D J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Great location
Stayed 3 nights in Aug 2025

8/10 Good

Valeriy, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice building, great location. Was a little frustrated that in order to use the pool you just cover up tattoos with rash guards (I have many visible tattoos). I'm not quibbling with the policy, I just wish that had been made clear in advance of booking. It's not a cheap hotel and I choose the hotel specifically because of the pool. I wasn't in town long enough to go buy rash guards ( but also wanted to lay out in the sun)
Stayed 2 nights in Aug 2025

10/10 Excellent

Lexter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Youngoak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

YOUNGAE

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Sung-Jae, Coquitlam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to subway; connected to Lotte Shopping Mall; tons of food options either in Lotte or nearby streets.
Stayed 2 nights in Aug 2025

4/10 Poor

Salva

Stayed 1 night in Aug 2025

8/10 Good

Samantha

Stayed 2 nights in Jul 2025

10/10 Excellent

Dong Hoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

young woo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inthe middle of city ,however quite and easy to walk around.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

memorable stay

Welcoming staff, easy to communicate with them in english. Relaxing ambiance in the lobby. Room is great, clean and comfy bed. The area is connected to lotte mall, it is a plus factor for tourist like us who loves shopping. Variety of food cuisine to choose from, branded and designers products are all available in lotte mall. Easy check in and out. Money exchange is also availble thru machine in the lobby. Overall we enjoy our stay and will definitely comeback again if given the chance.
Stayed 2 nights in Jul 2025