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Westerly

3.0 star property

Photo gallery for Westerly

Apartment, 2 Bedrooms, Non Smoking | Private kitchen
Front of property
Exterior
Outdoor pool
Interior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Outdoor space
  • Parking available

Explore the area

View map
411 W Commerce St, Dallas, TX, 75208
  • Place, Trinity River
    ‪12 min walk‬
  • Place, Reunion Tower
    ‪3 min drive‬
  • Place, Dealey Plaza
    ‪3 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, Non Smoking

Apartment, 1 Bedroom, Non Smoking

Apartment, 1 Bedroom, Non Smoking

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms, Non Smoking

Apartment, 2 Bedrooms, Non Smoking

Apartment, 2 Bedrooms, Non Smoking

  • 102 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Dallas

With a stay at Westerly, you'll be centrally located in Dallas, within a 5-minute drive of Kay Bailey Hutchison Convention Center and American Airlines Center. .This apartment is 3.5 mi (5.7 km) from Dallas Market Center and 12.3 mi (19.7 km) from Galleria Dallas.
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What's nearby

  • Trinity River - 12 min walk - 1.0 km
  • Reunion Tower - 3 min drive - 2.6 km
  • Dealey Plaza - 3 min drive - 3.0 km
  • The Sixth Floor Museum at Dealey Plaza - 3 min drive - 3.0 km
  • John F. Kennedy Memorial - 4 min drive - 3.0 km

Getting around

  • Beckley Stop - 3 min drive
  • Dallas Union Station - 4 min drive
  • Love Field Airport (DAL) - 20 min drive

Restaurants

  • ‪The Manhattan Project Beer Company - ‬4 min walk
  • ‪Taco City Y Mas - ‬7 min walk
  • ‪Winsome Prime - ‬20 min walk
  • ‪Trinity Groves - ‬17 min walk
  • ‪Henry's Majestic - ‬3 min walk

About this property

Westerly

Westerly offers 331 accommodations with washers/dryers and coffee/tea makers. 40-inch Smart televisions come with digital channels.

This Dallas apartment provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include irons/ironing boards and ceiling fans.

Recreational amenities at the apartment include an outdoor pool.
Stay in one of 331 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include coffee/tea makers and washers/dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this apartment include complimentary wireless internet access, a television in a common area, and gas grills.
Self parking (subject to charges) is available onsite.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 6 metres
  • Street parking available
  • Covered parking on site (USD 7 per day)
  • Limited on-site self parking

Food and drink

  • Coffee/tea maker
  • Toaster

Entertainment

  • 40-inch Smart TV with digital channels
  • TV in common areas

Outdoor areas

  • Firepit
  • Gas grill
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Washer/dryer

Work spaces

  • Coworking space

Comfort

  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Virtual front desk

Location highlights

  • In the city centre

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 331 units

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 363894853

We should mention

Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Westerly Dallas

Westerly Apartment

Westerly Apartment Dallas

Westerly Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 24 reviews
Rating 8 - Good. 5 out of 24 reviews
Rating 6 - Okay. 7 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 3 out of 24 reviews

7.8/10

Cleanliness

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

benjamin

Disliked: Cleanliness, amenities
This place has no business on Hotels.com. Check in is the most ridiculous you've ever had. Building is totally disgusting, there was urine in the elevator and everybody's trash was in the hallway. The room was far more depressing than the photos make them out to be. Check google reviews on this place before you book.The building is well known for bedbugs. We left immediately and was given no refund from the Westerly or hotels.com. Very disappointing!
Stayed 5 nights in Jan 2026

6/10 Okay

Jotara

Disliked: Amenities
The stay was only ok. They need new sheets, they’re all stained, the thermostat kept going out and I had to call three times in order for someone to come out the second time, and the location is a lil stechy
Stayed 4 nights in Jan 2026

10/10 Excellent

Ceecee

Liked: Cleanliness, amenities
Great stay!!
Stayed 3 nights in Jan 2026

6/10 Okay

Kee

Stayed 3 nights in Dec 2025

8/10 Good

Adetunji

Liked: Cleanliness, amenities, property conditions & facilities
Location was central to most places. The apartment lacked some basic amenities like electric kettle and blender. Overall it’s great place to stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ernestine

Stayed 6 nights in Oct 2025

8/10 Good

Keisha LaShawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The kitchen is newly updated and very beautiful. Full size refrigerator and stove if you decide to cook. Cute, nicely but basically decorated. Grateful for access to the pool and the gym. The bedroom could benefit from having a TV in the room. The bathroom could benefit to have a trash can. The bathroom is furnished with shampoo, conditioner and body wash. Registering the car was a bit confusing but we figured it out. Customer service was great whenever I called or messaged them. The bed was comfortable. The building was quiet. No rowdy neighbors. I would recommend.
Stayed 2 nights in Nov 2025

6/10 Okay

Victor

Liked: Cleanliness, amenities, property conditions & facilities
The whole stay was great. I just want to point out three points of improvement: - The check in time which was 4pm while the initial shared communication was 3pm. - While checking out, the access code to the suite locked you out automatically even if you still have time to check out. I had to call for assistance, which led to extra costs unplanned. - The wifi network mentioned at the origin was not existing, so i had to share the list of available networks.
Stayed 3 nights in Oct 2025

6/10 Okay

Mohamed

Travelled with family
Our stay was satisfactory overall, but the condo itself was quite average. It lacked some basic essentials such as large bowls to mix for salad or pancakes, salt, pepper, sugar, tea, and extra towels, which would have made the stay more comfortable. The hallway carpet is very dirty with stains. Also the elevator was not working at one point and no clear exit or posted directions to the stairs was given. With a few small improvements in amenities, it could be a much better experience
Stayed 3 nights in Oct 2025

8/10 Good

Miriam

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Rodney J Walters

Travelled with family
Liked: Amenities
Check in instructions a bit confusing but I managed. Room was nice. Beds comfortable. Balcony had a bees nest/hive so we didn't get to enjoy the view. Would stay again though.
Stayed 3 nights in Jul 2025

8/10 Good

William

Liked: Cleanliness, room comfort

Good choice for a good price

The apartment met expectations. It’s a comfortable place that’s well equipped and has a stylish contemporary design. I chose it for its full kitchen and location close to downtown and both were pleasing. Cold air conditioning was great with outside temperatures in the 90s. It’s a seventh floor unit so has a nice view from every room through large windows allowing for light and bright spaces. Street noise was somewhat present, mostly noticeable in the mornings , but not disruptive for me. I did not get a chance to use the amenities such as pool and gym, but they looked nice. I would stay here again if back in Dallas.
Stayed 4 nights in Jun 2025

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, room comfort

Great Stay!

Easy stay and great accommodations. Would definitely stay here again!
Stayed 3 nights in Jun 2025

6/10 Okay

Tiffany Ryder

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
There is a jail about 1mile up the road. Didn’t even notice but good info to know. The outside balcony was not usable due to active bee nest. Property management did offer to move complex but was not good for our needs. Did not offer any money off stay for being inconvenience and lack of usable space which is the reason for the low stars. The lobby was nice and pool was cool. Parking horrible. No remote to use garage.
Zoom in to floor for bees nest
Stayed 4 nights in Jun 2025

6/10 Okay

Amanda

Travelled with group
Liked: Room comfort
Check-in was rocky. Called company for guidance and was given false information. Carrying luggage was a very long walk from vehicle to apt due to being told we had to unload from lobby. Then got locked out of room and had to call back to have locks reset. Garage parking was nice but the daily registration is ridiculous. Missed registration by 30 min due to a nap and vehicle was towed away. Which then had to be retrieved in the middle of the night from a very sketchy area and was very costly. Tow also destroyed a tire that then had to be replaced. $600 nap made us rethink staying again. Trash valet made horrible messes that they didn't clean up and the lobby was being remodeled/cleaned shutting down front elevator. Pool was beautiful but freezing due to sun never hitting it. The apartment itself was wonderful and comfortable. Beds were outstanding. Towels were still wet at check-in
Stayed 4 nights in May 2025

2/10 Terrible

Sherinda, Quartz hill

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The worst experience I have had with a rental property ever!! Started out terrible when while at the front door of the property,KAISER said I didn’t get a code for entry of the unit was because I didn’t call an let them know I uploaded my documents?. Parking was extremely frustrating, difficult and confusing. I reached out several times to get clarity. I was told by ARIAL M. I would be compensated for the first night because of the complications. Two of the 3 elevators were not working. Transients were in the trash in the back entrance of parking. Upon leaving,my rental vehicle was towed allegedly at 8:36 am according to the tow receipt which was not true because I went to the vehicle at approximately 8:25 to head to the airport and called the property to report the vehicle missing at 8:34am causing my daughter and I to miss our flight home. Check out is listed as 11:00 and someone tried to enter the unit at 10:40. I had to pay $340 to get another flight home, missed an important Doctor appointment and had to make arrangements for someone to pick up my son. All because this property illegally towed my rental vehicle. Telling the entire truth, I will admit the property did immediately reimburse for the tow. However that was all that was done to compensate this rental property trip nightmare. I have asked that this property be removed so that no one else would ever experience what my daughter and I went through. Probably will not happen so please,please, please be advised!!
Stayed 3 nights in May 2025

4/10 Poor

Kimberly

-SAFETY CONCERNS: This property is located in a very sketchy neighborhood. I advise contacting Dallas Police Dept for a full list of reported crimes non-violent and violent for this area. -LIMITED ACCESSIBILY: There are very limited ways to access the building due to locks that are visible. -INEFFECTIVE COMMUNICATION The communication was extremely inconsistent after securing the reservation. There were no specific instructions on which elevators to use. Which is poses an inconvenience as many of the ways to enter the building are locked. -An example of the poor written communication is when the property sent parking instructions- they did not include the link in the email. This posed an inconvenience and vulnerability for the guest. As a courtesy it would have been great to have the link each email. Expecting the guest to dig through the various emails is not welcoming. -SLOW RESPONSE TIMES: The elevator was out of order the morning I checked out. The office was not yet open. I walked half of the building to find an entrance. Again many of the entrances are secured with huge locks due to the activity in the area. -I have called and emailed the property since my stay. They continued to ask for times to speak with me and it took them 9 days to do so.
Stayed 3 nights in May 2025

6/10 Okay

Britney

Travelled with family
Liked: Cleanliness, room comfort

Graduation Trip

I rented 2- 2 bedrooms Pros: Location, unit was beautiful outside the issues. Amenities Cons: Parking because you have to register every single day or you will get towed. They should provide a parking pass for the actual unit. One of the rooms had bugs, sprinkler in bathroom was dripping water, one of the bathroom light were extremely dim going out. The elevator on the second floor does not work which I asked prior and was told yes (Elevator to take you to amenities). Car got towed because of parking and cost almost $200 for them holding it less than 3 hours. As a guest who’s on vacay you shouldn’t have to worry about your car. The nozzles on the bottles for soap in the units don't work. No cleaning supplies for guest staying longer than 3-4 days. The sofa is not a pullout and can fit a child comfortably not an adult. Only 1 TV in the 2 bedroom unit that houses up to 5 people.
Stayed 2 nights in May 2025

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
I had a fantastic stay at Westerly! Communication surrounding the check in was flawless and it was nice to have a convenient parking option on-site. The rooms were very comfortable and are just as advertised in the photos. Would very much recommend to any family/friends travelling to the Dallas area.
Stayed 1 night in May 2025

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
So clean and nice, would recommend and so close to downtown!
Stayed 3 nights in May 2025

10/10 Excellent

Takeisha

Liked: Cleanliness, room comfort
We enjoyed ourselves felt like we were at home ❤️
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Fantastic
Stayed 13 nights in Mar 2025

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Had a really great stay! The check in process was very easy and all messages from the host made everything a breeze. The unit was very clean and quite spacious. Very easy to get to a number of nearby bars/restaurants/attractions. Would highly reccommend.
Stayed 3 nights in Mar 2025

2/10 Terrible

Victoria

Travelled with group
Disliked: Cleanliness

Do not stay here.

Couldn’t find parking tag or fob, no note on where it would be, no instruction on how to get to the suite (two buildings) it’s a maze, got locked out of quite for no apparent reason other than the code wasn’t working, called for assistance and they remotely unlocked. 0/10. Elevator broke on us, called emergency twice. They never got signs on them until my second complaint.
Stayed 2 nights in Feb 2025