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TRU By Hilton Allen Dallas

2.5 star property

Photo gallery for TRU By Hilton Allen Dallas

Terrace/patio
Lobby
Room, 2 Queen Beds
Lobby
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1553 N Central Expressway, Allen, TX, 75013
  • Place, Texas Health Presbyterian Hospital Allen
    ‪8 min walk‬
  • Place, Allen Premium Outlets
    ‪17 min walk‬
  • Place, Allen Event Center
    ‪2 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(91 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(40 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

1 King Bed Room-Mobility / Hearing Accessible With Tub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

Similar properties

Front of property – evening/night
Hyatt Place Dallas/Allen
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,004 reviews
The price is AU$179
includes taxes & fees
5 Mar - 6 Mar
Hyatt Place Dallas/Allen

About the area

Allen

Located in Allen, TRU By Hilton Allen Dallas is in the business district, within a 5-minute drive of Eagle Stadium and Watters Creek at Montgomery Farm. .This hotel is 2.1 mi (3.3 km) from Allen ISD Performing Arts Center and 2.2 mi (3.5 km) from Allen Premium Outlets.

What's nearby

  • Texas Legends Gun Range - 1 min walk - 0.0 km
  • Texas Health Presbyterian Hospital Allen - 8 min walk - 0.7 km
  • Allen Premium Outlets - 17 min walk - 1.4 km
  • Allen Event Center - 2 min drive - 1.5 km
  • Allen ISD Performing Arts Center - 4 min drive - 3.0 km

Getting around

  • Love Field Airport (DAL) - 41 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪RaceTrac - ‬20 min walk
  • ‪RaceTrac - ‬9 min walk
  • ‪Portillo's Allen - ‬12 min walk
  • ‪Rosa's Café & Tortilla Factory - ‬4 min drive

About this property

TRU By Hilton Allen Dallas

Hotel with free parking, near Allen Premium Outlets
TRU By Hilton Allen Dallas offers 95 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch flat-screen televisions come with premium digital channels and Netflix. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 95 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided on request.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Free supervised activities for children
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping on request

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 165 lbs per pet)
An off-leash area is available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 1.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU By Hilton Allen Dallas Hotel
TRU By Hilton Allen Dallas Allen
TRU By Hilton Allen Dallas Hotel Allen

TRU By Hilton Allen Dallas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 920 reviews
Rating 8 - Good. 152 out of 920 reviews
Rating 6 - Okay. 54 out of 920 reviews
Rating 4 - Poor. 26 out of 920 reviews
Rating 2 - Terrible. 22 out of 920 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Reina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Tyrome

Liked: Cleanliness, staff & service, amenities
Clean and updated rooms and a decent beakfast selection and after hours food selections
Stayed 3 nights in Oct 2025

10/10 Excellent

Tracy, Humble

Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Breakfast was good, room was clean - love the soaps & lotions provided! Great stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert, Sequim

Stayed 6 nights in Oct 2025

10/10 Excellent

UGOCHUKWU

Good with all bookings
Stayed 1 night in Sep 2025

10/10 Excellent

Devin

Stayed 2 nights in Oct 2025

10/10 Excellent

Zhi

Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Stayed 1 night in Oct 2025

10/10 Excellent

JoAnn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Cleotis

Stayed 3 nights in Oct 2025

8/10 Good

Ramon

Stayed 1 night in Oct 2025

10/10 Excellent

yadarys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was included, not free
Stayed 2 nights in Oct 2025

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, nice and clean
Stayed 1 night in Oct 2025

8/10 Good

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice with clean and spacious rooms, however there was a lot of noise from the highway. Staff was friendly. Rates were very reasonable. Breakfast was just “ok”, not much variety and fake eggs.
Stayed 1 night in Oct 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Parking, good breakfast
Stayed 1 night in Oct 2025

8/10 Good

Jacki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Lizbeth

Stayed 1 night in Oct 2025

8/10 Good

omid

Stayed 1 night in Oct 2025

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the parking was easy and convenient the breakfast area was clean and the woman made sure everything was replenished at the food court
Stayed 2 nights in Oct 2025

2/10 Terrible

Ashlee

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed here for a conference in the area. Had to modify my reservation to change the number of beds that were in my room and was charged a cancellation fee of almost $200 even though I still stayed at the property. I’ve contacted Dee Dee at the front desk and attempted to reach the manger several times and they do not call back or refund the mistaken charge. This is unacceptable. As for the hotel itself. It was clean and fairly new. A good location in Allen. We felt safe. The breakfast options were terrible, nothing healthy, and the walls are paper thin. So we slept horribly due the the volume of the action movie next door.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dennis

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there to visit family and a friend of mine came to visit us.The pool table in the lobby was a great addition
Stayed 3 nights in Oct 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2025

4/10 Poor

Cherie

Stayed 1 night in Oct 2025

4/10 Poor

LINA MARCELA

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at other Tru Bu Hiltons in different states. I like to choose them for their modern rooms, breakfast, and customer service. But this location was different. The damp smell in the room came from a moldy, uncovered wall in the bathroom. Breakfast in the morning had very few and very basic options, and the service at checkout was poor. I think I'd choose another hotel if I returned to this area.
Stayed 1 night in Oct 2025