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Sheraton Dallas Hotel by the Galleria

4.0 star property

Photo gallery for Sheraton Dallas Hotel by the Galleria

Exterior
Lobby
Property amenity
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Bar
  • Room service

Explore the area

View map
Dallas, TX
  • Galleria Dallas
    ‪7 min walk‬
  • Addison Circle Park
    ‪4 min drive‬
  • Medical City Hospital
    ‪4 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪13 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Traditional Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Traditional Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Dallas

When you stay at Sheraton Dallas Hotel by the Galleria in Dallas, you'll be in the business district, a 2-minute drive from Galleria Dallas and 9 minutes from NorthPark Center. .This hotel is 10.1 mi (16.3 km) from Dallas Market Center and 10.4 mi (16.7 km) from American Airlines Center.

What's nearby

  • Galleria Dallas - 7 min walk - 0.6 km
  • Addison Circle Park - 4 min drive - 5.2 km
  • Medical City Hospital - 4 min drive - 6.7 km
  • NorthPark Center - 9 min drive - 13.3 km
  • University of Texas at Dallas - 12 min drive - 15.5 km

Getting around

  • LBJ - Central Station - 6 min drive
  • Dallas Union Station - 16 min drive
  • Love Field Airport (DAL) - 18 min drive

Restaurants

  • North Italia
  • ‪Grand Lux Cafe - ‬10 min walk
  • Starbucks
  • ‪Kozy Kitchen - ‬16 min walk
  • ‪Corner Bakery Cafe - ‬8 min walk

About this property

Sheraton Dallas Hotel by the Galleria

Hotel with free local shuttle, a short walk to Galleria Dallas
Sheraton Dallas Hotel by the Galleria offers 317 accommodations with laptop-compatible safes and complimentary bottled water. 55-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 317 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get around on the complimentary shuttle, which operates within 3 mi.
Grab a bite to eat at Water Fire Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Dallas? This hotel has 500 square feet (46 square meters) of space consisting of a conference center and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Water Fire Grille - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 mi
  • Free shopping centre shuttle
  • Uncovered parking on site (USD 16 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Water Fire Grille

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (500 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1979
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17 per person
  • Uncovered self parking fee: USD 16 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from March 12 to September 30
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dallas Galleria Sheraton
Sheraton Dallas Galleria
Sheraton Dallas Galleria Hotel
Sheraton Dallas Hotel Galleria
Sheraton Hotel Dallas Galleria
Sheraton Hotel Galleria
Sheraton Galleria

Sheraton Dallas Hotel by the Galleria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 609 out of 1002 reviews
Rating 8 - Good. 212 out of 1002 reviews
Rating 6 - Okay. 81 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

We expected better

We've been to better places, that aren't as expensive. Over priced for what it was, for sure. We expected better. Paying $84/week for parking was a disappointment. The food in the restaurant and the breakfast was not good. The AC would only kick on if there was movement in the room, so sleeping with no AC running made for a hot night. The ice machine didnt work on our floor so we went where the sign told us to go and that one didn't work either, with no sign. There were strange smells, such as dirty mop water and sewage. Our shower didnt drain well. All in all, the waiters Al and Kennedy were great. Front desk was nice. But the hotel needs some work, it felt run down.
Stayed 5 nights in May 2025

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Apr 2025

10/10 Excellent

Ibrahima

Stayed 3 nights in May 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Claribel

No free parking for silver status as advertised
Stayed 1 night in May 2025

10/10 Excellent

Andy

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Gene

Stayed 1 night in Apr 2025

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and check in process was simple and speedy. The hotel was very quiet and clean! Will be coming back!
Stayed 4 nights in Apr 2025

2/10 Terrible

Reily

Disliked: Staff & service, amenities
I accidentally scheduled for the wrong night in the middle of an emergency and when I arrived and learned of this the front desk staff was pretty indifferent to the situation, required me to book a new night, and refused to switch my accommodation over to the night I needed despite there being availability. So I ended up having to pay for two nights despite only needing one in the middle of an emergency and with nowhere else to go. I was extremely dissatisfied with the service and lack of empathy, understanding, and problem solving and accommodation from the hotel staff, especially under the circumstances.
Stayed 1 night in Apr 2025

8/10 Good

Heather

Stayed 1 night in Apr 2025

10/10 Excellent

Gene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent…staff was superb. Jr. suite was great. Complimentary breakfast buffet was delicious. Will definitely be back for another weekend.
Stayed 1 night in Apr 2025

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

mohammed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staffs quite and very clean
Stayed 1 night in Apr 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and the staff was accommodating and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy, Royersford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was friendly and helpful. We got to check in early and our room air conditioner was not working. Maintenance came right away and said it couldn't be fixed. They moved us to a new room right away and offered us free breakfast daily for our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Janelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT customer service and super comfy and spacious room!
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice location.
Stayed 1 night in Apr 2025

10/10 Excellent

Trini

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Yadessa Emiru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean!!
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel near mall
Stayed 2 nights in Mar 2025

8/10 Good

Aliahya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like the fact that once you book the hotel even with hours you cannot make modifications to it. That policy needs to change
Stayed 3 nights in Mar 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was knowledgeable and helpful
Stayed 2 nights in Mar 2025