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Holiday Inn Express Dallas Downtown by IHG

2.5 star property

Photo gallery for Holiday Inn Express Dallas Downtown by IHG

Exterior
Exterior
Room, 2 Double Beds, Accessible (Comm, Mobil, Roll-In Shower)
Exterior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
302 S Houston Street, Dallas, TX, 75202
  • Reunion Tower
    ‪6 min walk‬
  • Kay Bailey Hutchison Convention Center
    ‪8 min walk‬
  • American Airlines Center
    ‪18 min walk‬
  • Dallas, TX (DAL-Love Field)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Comm, Mobil, Roll-In Shower)

Premium bedding, pillow-top beds, desk, blackout curtains

Room, 1 Queen Bed, Accessible (Comm, Mobil, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Comm, Mobil, Roll-In Shower)

Room amenity

Room, 2 Double Beds, Accessible (Comm, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Magnolia Hotel Dallas Downtown

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
3.9 out of 5, Good, (3058)
The price is AU$226
for 1 room
includes taxes & fees
16 May - 17 May
Magnolia Hotel Dallas Downtown

About the area

Dallas

A stay at Holiday Inn Express Dallas Downtown by IHG places you in the heart of Dallas, within a 15-minute walk of Kay Bailey Hutchison Convention Center and Reunion Tower. .This hotel is 0.6 mi (0.9 km) from Dallas World Aquarium and 1 mi (1.6 km) from American Airlines Center.

What's nearby

  • John F. Kennedy Memorial - 3 min walk - 0.3 km
  • Reunion Tower - 6 min walk - 0.5 km
  • Kay Bailey Hutchison Convention Center - 8 min walk - 0.7 km
  • Dallas World Aquarium - 11 min walk - 1.0 km
  • American Airlines Center - 18 min walk - 1.6 km

Getting around

  • Dallas Union Station - 2 min walk
  • West End Station - 6 min walk
  • Love Field Airport (DAL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪The Owners Box - ‬6 min walk
  • ‪HQ Dallas - ‬1 min walk
  • ‪Texas Spice - ‬6 min walk
  • ‪Cafe Herrera - ‬6 min walk

About this property

Holiday Inn Express Dallas Downtown by IHG

Hotel with free breakfast, a short walk to Reunion Tower
Holiday Inn Express Dallas Downtown by IHG offers 127 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 127 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a banquet hall and a vending machine.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Dallas Downtown by IHG. Quench your thirst with your favorite drink at the bar/lounge. A complimentary on-the-go breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Dallas? This hotel has 200 square feet (19 square meters) of space consisting of conference space and a meeting room.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 200 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

A car is not required for transportation to and from this property

Property is also known as

Hotel Lawrence
Hotel Lawrence Dallas
Lawrence Dallas
Lawrence Hotel
Quinta Inn Dallas Downtown
Quinta Wyndham Dallas Downtown Hotel
Quinta Wyndham Dallas Downtown
Hotel La Quinta by Wyndham Dallas Downtown Dallas
Dallas La Quinta by Wyndham Dallas Downtown Hotel
Hotel La Quinta by Wyndham Dallas Downtown
La Quinta by Wyndham Dallas Downtown Dallas
La Quinta Inn Suites Dallas Downtown
Quinta Wyndham Hotel
Quinta Wyndham
Hotel Lawrence
La Quinta Suites Dallas
La Quinta Inn & Suites by Wyndham Dallas Downtown Hotel
La Quinta Inn & Suites by Wyndham Dallas Downtown Dallas
La Quinta Inn & Suites by Wyndham Dallas Downtown Hotel Dallas
Hotel Lawrence
La Quinta Inn Suites Dallas Downtown
La Quinta by Wyndham Dallas Downtown

Holiday Inn Express Dallas Downtown by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 470 out of 1221 reviews
Rating 8 - Good. 291 out of 1221 reviews
Rating 6 - Okay. 185 out of 1221 reviews
Rating 4 - Poor. 118 out of 1221 reviews
Rating 2 - Terrible. 157 out of 1221 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Vincent

Travelled with family
Disliked: Staff & service, property conditions & facilities
Front desk agent was unfamiliar with credit card capture. This caused them to cancel my stay while I was sleeping, give my room to another guest who attempted to enter my room late night and scare my family. Ultimately I was charged twice. Find a better option.
Stayed 2 nights in Jan 2025

8/10 Good

Brenda, AUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

William

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First room smelled of urine, they did change our room immediately after asking. no valet service to lot that costs $20 a day 3 blocks away, bathroom door broken and would lock close, it was a sliding door. High over use of chemical cleaners and odor removal scents in elevator and hallways. Non smoking hotel but traces of cigarette smoke throughout the hotel
Stayed 2 nights in Jan 2025

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service
Room needed more lighting. Not thrilled with new thermostat settings. No hot water in shower Sunday morning. Room was too narrow.
Stayed 2 nights in Jan 2025

6/10 Okay

Dorian

Stayed 2 nights in Nov 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay!
Stayed 2 nights in Jan 2025

4/10 Poor

Samuel

Stayed 1 night in Jan 2025

10/10 Excellent

Iriana

Liked: Cleanliness, staff & service, property conditions & facilities
Es un sitio conveniente para hacer trámites en la corte
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Temeka

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort

Not PLUS SIZE FRIENDLY

The hotel was clean but its very small. I went to liok outside the window hoping for a good DOWN TOWN view but the wasn't one at all. The windows were frosted so you can't see anything vut daylight. The bathroom is not PLUS SIZE friendly. Also the parking is non existent. The reserved parking is a lot thats about a 3 - 5 minute walk from hotel. Also you have to pay to park
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities

Not a very good experience

The room was too small and there was no parking lot close by if you have a person with medical issues and can't walk very far.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean. Rooms seemed smaller than the picture but no problems.
Stayed 1 night in Jan 2025

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Brandi

Travelled with partner
Liked: Property conditions & facilities
Na
Stayed 1 night in Jan 2025

8/10 Good

Yannick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Hezekiah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The “Dream” Destination LOL what a joke

Picture this New Year’s Eve. You go with your girlfriend to watch the fireworks at the tower, drunk and in love. You checked into your room but due to the traffic couldn’t bring your stuff inside before the count down. After the clock strikes mid night after after waiting 2 hours to find a parking spot. You two waddle your way through the lobby to your room but your key doesn’t work… The numbers written in the key match the door but they don’t work. You listen closely and you can hear people in the room YOU payed for and CANNOT get into. So you go down the the lobby where you wait 30 min for the lady hyped up off of steroids and pre-workout to stop yelling at the front desk, clerk about people smoking on the stairs. The clerk is just as baffled as you when you explain to him that he mistakenly gave the room YOU payed for away to a different person. Mind you you haven’t seen the room so you can’t even tell if the room he says he’s gonna give you instead. He’s even remotely close to the one you paid for. They said that if you wake up early in the morning, come down to the front office, they would compensate you for the whole mixup and you did just as they instructed only need to find out, it’s a different guy working the desk in the morning. He says the same thing. The other guy told you the night prior so you wait before you write this review to see if they actually follow through what they’re gonna do and they don’t. Horrible day never again save your money.
Stayed 1 night in Dec 2024

10/10 Excellent

Jan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and the staff friendly.The room was very clean and the hallway and room smelled fresh. Location was very good, parking was possible in a public parking lot but no problem with short walk to hotel. There are restaurants very close by.
Stayed 1 night in Jan 2025

2/10 Terrible

Carl

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that no information was forthcoming during review of website that no parking on site was available. Travelers who are not familiar with location need that information before making a reservation. Parking on the street is unacceptable.
Stayed 1 night in Jan 2025

10/10 Excellent

KAY

Stayed 2 nights in Oct 2024

2/10 Terrible

Tracy

Disliked: Staff & service

No parking, rude staff

I tried to cancel upon check in and this is the only hotel that did not refund my miney. I was nit comfortable parking my brand new car 2 blocks away from the hotel in downtown Dallas.
Stayed 1 night in Jan 2025

6/10 Okay

Jamie

Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Downtown Dallas Hotel

This is an excellent hotel located in Downtown Dallas. We stayed in a king suite which consists of a bedroom area and a lounge area both with TV. The bathroom was spacious and equipped with an excellent shower. The free breakfast offers a good variety and quality of choice of food. The location is very convenient with many sights within easy walking distance. The nearby JFK memorial plaza is also a popular pick up point for tours etc. Hotel security is also very good. Sadly Dallas has a staggering homeless issue and some of this community can be very aggressive. At night time I advise exercising great vigilance if walking back to the hotel, especially alone. This is not a criticism of this superb hotel as this advice will be applicable to many hotels in the city centre.
Stayed 2 nights in Jan 2025