Embassy Suites by Hilton Dallas Park Central Area

3.5 star property

Photo gallery for Embassy Suites by Hilton Dallas Park Central Area

Bar (on property)
Exterior
Lobby
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

Map
13131 N Central Expy, Dallas, TX, 75243
  • Galleria Dallas
    ‪4 min drive‬
  • NorthPark Center
    ‪5 min drive‬
  • University of Texas at Dallas
    ‪8 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

Premium Suite, 2 Double Beds, Non Smoking

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

King, Premium Suite, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 2 King Beds

One King Bed, Non-Smoking, Roll In Shower

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 2 Double Beds

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

One King Bed, Non-Smoking, Accessible

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Standard

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Dallas

Located in Dallas (Far North Dallas), Embassy Suites by Hilton Dallas Park Central Area is within a 10-minute drive of Galleria Dallas and NorthPark Center. .This hotel is 5.5 mi (8.8 km) from University of Texas at Dallas and 6 mi (9.7 km) from Southern Methodist University.

What's nearby

  • Medical City Hospital - 2 min drive - 2.3 km
  • Galleria Dallas - 4 min drive - 6.7 km
  • NorthPark Center - 5 min drive - 7.8 km
  • Southern Methodist University - 7 min drive - 11.1 km
  • University of Texas at Dallas - 8 min drive - 8.5 km

Getting around

  • LBJ - Central Station - 2 min drive
  • West Irving Station - 22 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 23 min drive

Restaurants

  • ‪In-N-Out Burger - ‬13 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Paesanos Cafe - ‬15 min walk
  • ‪Taco Casa - ‬11 min walk
  • ‪Benihana - ‬2 min drive

About this property

Embassy Suites by Hilton Dallas Park Central Area

Hotel with free breakfast, in the vicinity of Galleria Dallas
Embassy Suites by Hilton Dallas Park Central Area offers 279 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Premium cable television is provided. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 279 air-conditioned rooms featuring refrigerators and microwaves. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary weekday newspapers.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Satisfy your appetite with American cuisine at Riparian Grille, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Dallas? This hotel has 10713 square feet (995 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Riparian Grille - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Riparian Grille

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,713 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay, plus a one-time cleaning fee of USD 250.00 and a deposit of USD 125.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 125.00 per stay
  • Pet fee: USD 125 per accommodation, per stay plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Dallas Park Central Area
Embassy Suites by Hilton Dallas Park Central Area Hotel
Embassy Suites by Hilton Dallas Park Central Area Dallas
Embassy Suites by Hilton Dallas Park Central Area Hotel Dallas

Embassy Suites by Hilton Dallas Park Central Area Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 381 out of 1018 reviews
Rating 8 - Good. 197 out of 1018 reviews
Rating 6 - Okay. 161 out of 1018 reviews
Rating 4 - Poor. 123 out of 1018 reviews
Rating 2 - Terrible. 156 out of 1018 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrible stay, only half the elevators were working while we stayed. And the half that where working took absolutely forever and even if they stopped on your floor they were completely full. Normally okay I’d just take the stairs but when you have to drag suitcases up from the parking garage it’s extremely annoying. Breakfast was also absolutely horrible. The milk looked like water with a dash of food coloring and the eggs were wet and tasted like plastic. Our room also had a bunch of cockroaches and the whole hotel smelled like a mix of mold and body odor. Absolutely horrible stay
Stayed 1 night in Mar 2025

4/10 Poor

MONICA

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Mayson

Liked: Cleanliness, staff & service, property conditions & facilities
Booked this last minute because of a flight change but it was a great place! Felt safe, everything was quiet, great stay!
Stayed 1 night in Feb 2025

4/10 Poor

Lamesha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed here multiple times in the past and this was the worst stay I’ve had. Only two elevators worked so getting anywhere took forever and this was the most annoying thing about the entire weekend. The parking garage has signs but nothing clear as to shock direction to go when pulling out or in
Stayed 2 nights in Mar 2025

4/10 Poor

Tera

Disliked: Amenities, property conditions & facilities
In DESPERATE need of updating. Only 2 working elevators. Staff overwhelmed. People running through the halls at all hours if the night. Terrible location and the parking is less than desirable. I love Embassy Suites but will not visit this one again.
Stayed 1 night in Mar 2025

4/10 Poor

David

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff in the Bar and Grille (Mexican older gentleman) area were very unprofessional. Did not want to serve me and wife because we were black people and treated every other race with kind and respect. They also lied multiple times about the complimentary drinks. They rooms were very hot and smelly my whole stay was just a bad experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and plenty of parking! Great experience.
Stayed 1 night in Mar 2025

6/10 Okay

Kimberly

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

No air

Air conditioning was no working. Room was very hot
Stayed 2 nights in Mar 2025

2/10 Terrible

Michael

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel refused to give me fresh towel for my second night stay. They also didn’t clean my room after I requested for them to clean it upon check in.

4/10 Poor

Dignna

Travelled with family
Disliked: Amenities
Facility outdated, power went out elevators not working and management rude and unhelpful, very chaotic and unsafe
Stayed 1 night in Mar 2025

6/10 Okay

Samantha

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities
Ants, toilet clogged, cold ice pool, room was hot
Stayed 2 nights in Mar 2025

6/10 Okay

Angelette

Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Mar 2025

10/10 Excellent

Macey

Stayed 1 night in Mar 2025

4/10 Poor

Matt

Disliked: Cleanliness, room comfort

Not pleased

The room smelled extremely musty and had roaches
Stayed 1 night in Mar 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Property conditions & facilities
Just perfect
Stayed 2 nights in Mar 2025

8/10 Good

Jason

Stayed 3 nights in Mar 2025

8/10 Good

Laine

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Indoor pool was not heated !! Freezing over spring break. Super disappointed kids. Parking garage was filthy with trash everywhere
Stayed 1 night in Mar 2025

2/10 Terrible

ora

Disliked: Cleanliness
Terrible
Stayed 1 night in Mar 2025

8/10 Good

joel

Stayed 2 nights in Mar 2025

10/10 Excellent

Richard, Hibbsy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Mar 2025

4/10 Poor

kevin

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
They have. A parking for about only 30-40 cars anything above that you have to park in underground parking lot, which is ok because there is elevators that go to hotel. When we got there security was knocked out in his car asleep mouth open and all. Top flight security of the world. Upon arrival there were 3 homeless people sleeping in garage. We parked unloaded and yet ran into a 4th homeless that was watching us we had kids and my. Wife so they were a bit spooked. We made it to room next night kid forgot charger in vehicle so I (thank god) ran to car to get it and there was homeless guy. Sleeping between my vehicle and another. We checked it a day earlier and left to another hotel. And the hotel can’t even try to reimburse me or anything my family didn’t feel safe here. We checked out a while day early. We won’t ever stay here again. Guy at front acted like it was my fault we were leaving. Very outdated hotel
Stayed 3 nights in Mar 2025

8/10 Good

Johnny

Liked: Cleanliness, staff & service
Staff was great. Older facility needs a remodel and all the exterior lighting in working order.
Stayed 2 nights in Mar 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pure insanity and the absolute worst hospitality at the absolute worst time. I am beyond let down with Embassy Suits. My mother died, I had to drop everything and drive six hours to her. Then drive another 5 hours to Dallas. I booked the Embassy Suits around 10pm while driving from Lubbock to Dallas. I called the hotel twice with no answer. Finally called again and the front desk answered. I told him I was driving from a different city and I would not physically be there to check in until around 4am. He told me no and that they would be canceling my reservation at 2am if I was not there. He then told me I had to make and pay for a new reservation for the day but that when doing so I could not check in until 3pm!!! Roughly 11 hours after I got there. At this point I am driving in pitch black in the middle of no where after signing off for my mom’s body and driving all over the state. And this guy is telling me I do t have a place to sleep and just wasted money. Asked to speak to a manager. He said they were not available. He said the inky thing I could do was call Expedia and see if they could digitally check me in. So called Expedia while driving in middle of no where by myself in the dark. Got ahold of them. They could not do a digital check in. Expedia called embassy suits. They talked to the same hotel front desk guy. And they were shocked as well. He told them the same. Still no refund. Had to book another hotel. Wasted time and money during a stressful time.
Stayed 1 night in Mar 2025