When you stay at The Pearl Hội An in Hoi An, you'll be on the beach, within a 10-minute drive of Cua Dai Beach and An Bang Beach. .This beach hotel is 8.4 mi (13.5 km) from My Khe Beach and 5 mi (8 km) from Hoi An Market.
What's nearby
Ha My Beach - 17 min walk - 1.4 km
An Bang Beach - 20 min walk - 1.7 km
Cua Dai Beach - 7 min drive - 5.9 km
Hoi An Market - 9 min drive - 6.7 km
Hoi An Night Market - 9 min drive - 7.0 km
Getting around
Da Nang Station - 22 min drive
Da Nang Intl. Airport (DAD) - 36 min drive
Restaurants
Bikini Bottom Express Hoi An - 16 min walk
The DeckHouse - 16 min walk
Soul Kitchen - 16 min walk
The Shore Club - 16 min walk
The Fisherman - 18 min walk
About this property
The Pearl Hội An
Luxury hotel on the beach, with outdoor pool
The Pearl Hội An offers 582 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Digital television is provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.
This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 582 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, The Pearl Zone, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
The Pearl Zone - This restaurant serves breakfast, lunch, and dinner.
Sea Breeze Pool Bar - This bar is located by the pool. Open daily.
Room service (during limited hours) is available.
Languages
English, Vietnamese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
Free buffet breakfast available daily 6:30 AM to 10:30 AM
A bar/lounge
A beach bar
A poolside bar
A restaurant
Snack bar/deli
Restaurants on site
Sea Breeze Pool Bar
The Pearl Zone
Things to do
Beach volleyball
Children's pool
Full-service spa
Gym
Outdoor pool
Outdoor tennis court
Playground
Sauna
Steam room
Family friendly
Children's pool
Dining table
Grocery/convenience store
Lifeguards on site
Living room
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Grocery/convenience store
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Business services
3 meeting rooms
Outdoors
Beach towels
Garden
On the beach
Picnic area
Pool loungers
Pool umbrellas
Terrace
Vegetable garden
Full-service spa
Facials
Massage
Sauna
Spa open daily
Steam room
Accessibility
Lift
More
5 floors
Banquet hall
Built in 2019
Designated smoking areas
Lifeguards
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
40-inch TV with digital channels
Food and drink
Dining table
Electric kettle
Free bottled water
Limited room service
Tea bags/instant coffee
More
Air conditioning
Desk
Laptop workspace
Living room
Mobile key entry
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 800000.0 per night
Payment types
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: VND 800000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Pearl Hoi Festa Apartments Hoi An
Pearl Hoi Festa Apartments
Pearl Hoi Festa Hoi An
Pearl Hoi Festa
The Pearl Hoi An a Festa Apartment
Pearl Festa Apartments Hoi Hoi An
Pearl Festa Apartments Hoi
Pearl Festa Hoi Hoi An
Pearl Festa Hoi
The Festa Apartments Hoi An
Pearl Hoi Festa Apartment Aparthotel Hoi An
Pearl Hoi Festa Apartment Aparthotel
Pearl Hoi Festa Apartment Hoi An
Pearl Hoi Festa Apartment
The Pearl Festa Apartments Hoi An
The Pearl Hoi An
The Pearl Hội An Hotel
Citadines Pearl Hoi An
The Pearl Hội An Hoi An
The Pearl Hoi An Apartments
The Pearl Hội An Hotel Hoi An
The Pearl Hội An Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 124 out of 246 reviews
10 - Excellent
124
Rating 8 - Good. 70 out of 246 reviews
8 - Good
70
Rating 6 - Okay. 36 out of 246 reviews
6 - Okay
36
Rating 4 - Poor. 6 out of 246 reviews
4 - Poor
6
Rating 2 - Terrible. 10 out of 246 reviews
2 - Terrible
10
8.8/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Terry
Travelled with family
15 Mar 2025
Liked: Cleanliness, staff & service, amenities
Not long after arrival, I walked around the complex and couldn’t figure out what was going on here. The lobby is beautiful, the restaurant and food are really good, the rooms are clean, modern and spacious. Yet, there’s abandoned shops, all through the complex. It turns out that covid decimated that side of it.
It’s a really cool place. My kids and I had a great stay. Throw a few dollars into a coffee or two in the shops that are open and encourage it to grow.
Absolutley fantastic stay for 21 nights 4 of us. We had a warm greeting on arrival and we were informed we had been upgraded to fabulous rooms. Staff were all fantastic and we felt so well looked after throughout our stay. We were given numerous complimentary items durig our stay. I must give a special thankyou to Mr Dung whom we felt made sure wehad a great stsy along with all the staff. We were also spoken to by James asking about our stay and gave us a farewell gift!! The hotel and staff amazing , tha kyou everyone. We are aiig to be ba k theresoon
Fantastic hotel needs a bit of work.the.climate plays havoc on the exterior but the staff work hard to keep it clean and tidy great services loved the movie theatre and the staff were beautiful spoke great english much better than my vietnamese so friendly and really enjoyed the conversations especially with ivy on reception viet in the dining room and the.other lasy supervisor.in the dining room her name escapes.me now. Thankyou so much for a wonderful stay
We have just had the most beautiful holiday in Vietnam with my mother and our two young boys. It saddens me to read any bad reviews on the Citadines because they treated us like we were their family.
Ok so first thing out the way- yes the place is very quiet, not much going on and lots of empty shop units. It’s facing an abandoned hotel project and I guess it can seem a bit bleak.
But I can’t focus on that when the hospitality at this hotel was so superb. James the manager came down to meet us on check in because we were staying for an unusually long time, and he upgraded us from the 3 bedroom apartment we booked to a 5 bedroom 4 bathroom villa with a private pool. As part of the free upgrade he also gave us free spa vouchers to use every single day for the duration of our stay and we also had free laundry every single day- washed dried and pressed bought to our door. All for free. We used the pools (including the big main one) every single day and walked regularly along the huge expanse of beach to eat at local restaurants which had vegan places too.
I think most people only stay in Hoi An a few days. What a shame to do that! There is so much to do around the area you should stay for at least a week to enjoy everything there is to see and do. If you’re a family and don’t want to stay in the busy centre of Hoi An which gets a bit much then this has to be worth a try for you- we felt so welcomed and James we can’t thank you enough for everything you did for us xx
The entire staff, especially the general manager, went above and beyond every step of the way. Thank you so much for a great great stay my husband and I really enjoyed everything there.
Lisa
Stayed 4 nights in Feb 2025
10/10 Excellent
Joanne
23 Feb 2025
Liked: Cleanliness, staff & service
Beautiful grounds. Staff were exceptional. Rooms very cjean
Beautiful experience staying here. Thank you for the excellent customer service and making my husbands birthday memorable. We travelled with our two young children and they catered well to the whole family
Best resort experience we have had. Amazing customer service, super clean, close proximity to Hoi An old town 15mins in taxi. Great food at the restaurant. We stayed in a 3 bedroom apartment with our families 6 and we all loved it. Resort pool was amazing and sensational views. External building Paint work is getting dated but otherwise an amazing stay. We will be back!!
The room was clean and comfortable with a good bathroom and shower. The wifi worked well. The problem with this place is that it is enormous in size and the place is like a ghost town. The shops are all empty and there are areas completely deserted. It is not near any town or shops or alternative dining places within walking distance.
As you walk around it is a bit creepy and weird. We shortened our intended stay here as it didn't suit us.
Nice hotel however not much happening in and around the vicinity at lotte. Many shops abandoned and closed. Staff were friendly
Thuy-An
Stayed 1 night in Dec 2024
6/10 Okay
Susan
Travelled with family, Travelled with group
19 Dec 2024
Liked: Cleanliness, staff & service
The resort has the potential to be great, but it is huge and has hardly any guests in it - and the vast majority of the retail spaces are empty. This means it really lacks atmosphere.
The staff are lovely and accommodation is clean and neat. The spa is great and provides great valu for money.