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Room not ready, smell in room, no tissues, lotion

The room was spacious and very comfortable bed. Liked the amenities in the room. The spa was lovely really enjoyed the oil, sauna and steamroom. The food was good especially breakfast and enjoyed dinner. Great location very best time centre and Killarney races.

I do not usually write reviews of my stays at hotels but in this case I spent a fair amount of money for the room and property and I expected a better result. My dates for the hotel 11-15 May, 2026. I stayed in room #115 with my wife. The hotel and room were beautiful, but missing some amenities you would expect in a high end property. The room had an excellent desk but there was not a chair in the room that fit the desk. There were 2 very large arm chairs in the room that did not fit the desk. The room had a TV with several channels but did not have Netflix or any other streaming apps. Another room amenity missing - sheer curtains. The cost of the room was fair, but for that price I did not expect the hotel to charge an extra fee to utilize the in room safe. Also missing in the room a mini fridge. The high end quality of the property and price point for the guest rooms gives the patron high expectations. The Plaza did not meet those expectations with me.

The apartments are really close to the downtown area so easy to walk to shop and dine. The furnishings were pleasant and the staff was very helpful. One negative is that rooms with double bed have the bed against the wall so hard to get out from one side of the bed.

great place

Essa foi a nossa segunda hospedagem no mesmo hotel e voltaremos com toda certeza, apenas senti uma dificuldade de incluir a minha baby de 1 ano e meio no soft play, acho que poderia ter uma área reservada para bebês seria ótimo para os pais . Em um review geral esse hotel é o nosso favorito ♥️