The check-in staff and housekeeping were friendly and helpful. The beds were comfortable and the room and bathroom were a decent size. The website noted there was a gym and a hot tub. The gym was being redone and not available and they haven't have a hot tub in months, but never updated the website. Also, we were awaken three times one night by the fire alarm. There was no fire, but we were never communicated to and I had to repeatedly call the front desk to find out that someone was smoking in their room. Also, there is no security from the car park into the hotel and kids were fighting in the alley, came into the hotel and were fighting in the hotel. There were also fights and people screaming in the car park. I did not really feel safe and the hotel needs to add badge access for guests from the car park to prevent others from entering the hotel.