Cordelia winery accommodation

The bathroom could have been a little cleaner, overall good stay

I had a great stay and enjoyed your good hospitality thank you !

I rarely leave negative reviews, but this stay was so unacceptable that I feel obligated to warn other families. We booked this hotel specifically for the pool because we were traveling with three young children. Upon arrival, we discovered the pool was closed. What makes this even more frustrating is that this is the second time in two months that we've encountered this issue. At no point before arrival were we notified, and the website continued advertising amenities that were unavailable. Had we known, we would have booked elsewhere. Unfortunately, the problems only escalated from there. We were moved THREE separate times during our stay due to issues with the rooms. The air conditioning either didn't work or was completely inadequate, leaving us trapped in stifling rooms with three exhausted children. We spent the evening sweating and uncomfortable instead of enjoying our vacation. One room had a fire alarm that would not stop beeping. Another issue left us locked out of our room for approximately 30 minutes while trying to get assistance. With young children, luggage, and exhausted travelers, this was beyond inconvenient. To make matters worse, the ice machine was out of service as well. Basic amenities that guests reasonably expect simply were not available. The most shocking part was that the hotel phones appeared to be disconnected throughout our stay. Reaching staff for assistance was difficult when problems arose.

Stumbled on this place doing a last minute room search in the area. What a great find! Very nice hotel. Room was clean and bed was comfortable! Even had free breakfast AND wine tasting!! Wow!! Highly recommended!

Refill the soap container in the bathroom more oftern

Amazing customer service!!