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Hilton Garden Inn Columbus/Polaris

3.0 star property

Photo gallery for Hilton Garden Inn Columbus/Polaris

Lobby
Exterior
Reception
Reception
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
8535 Lyra Dr, Columbus, OH, 43240
  • Place, Magic Mountain Fun Center
    ‪3 min walk‬
  • Place, Polaris Fashion Place
    ‪9 min walk‬
  • Place, Topgolf
    ‪3 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪16 min drive‬

Room options

View all photos for 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

1 King Bed

  • Sleeps 4

View all photos for 1 King Bed with Whirlpool

Desk, laptop workspace, blackout curtains, iron/ironing board

1 King Bed with Whirlpool

  • Sleeps 2

View all photos for 1 King Mobility Accessible Standard Shower

Desk, laptop workspace, blackout curtains, iron/ironing board

1 King Mobility Accessible Standard Shower

  • Sleeps 4

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 1 KING MOBILITY ACCESSIBLE W/ROLL IN SHOWER

Desk, laptop workspace, blackout curtains, iron/ironing board

1 KING MOBILITY ACCESSIBLE W/ROLL IN SHOWER

  • Sleeps 4

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

  • Sleeps 2

View all photos for 2 Queen Mobility Accessible Room with Standard Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

2 Queen Mobility Accessible Room with Standard Bathtub

  • Sleeps 4

View all photos for 2 Queen Mobility Accessible Room with Roll In Shower

Desk, laptop workspace, blackout curtains, iron/ironing board

2 Queen Mobility Accessible Room with Roll In Shower

  • Sleeps 4

View all photos for 1 King Mobility Accessible Room with Roll In Shower

Desk, laptop workspace, blackout curtains, iron/ironing board

1 King Mobility Accessible Room with Roll In Shower

  • Sleeps 2

View all photos for 1 King

Desk, laptop workspace, blackout curtains, iron/ironing board

1 King

  • Sleeps 2

View all photos for 2 Queen

Desk, laptop workspace, blackout curtains, iron/ironing board

2 Queen

  • Sleeps 4

View all photos for 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

2 Queen Beds

  • Sleeps 4

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(25 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.4 out of 10
Very good
(15 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Accessible Roll In Shower

Desk, laptop workspace, blackout curtains, iron/ironing board

1 King Accessible Roll In Shower

  • Sleeps 4

View all photos for 1 King Accessible Room

Desk, laptop workspace, blackout curtains, iron/ironing board

1 King Accessible Room

  • Sleeps 4

View all photos for 2 Queen Accessible Room Roll In Shower

Desk, laptop workspace, blackout curtains, iron/ironing board

2 Queen Accessible Room Roll In Shower

  • Sleeps 4

View all photos for 2 Queen Accessible Room with Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

2 Queen Accessible Room with Bathtub

  • Sleeps 4

Similar properties

Room amenity
Candlewood Suites Polaris by IHG
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 1,002 reviews
The price is AU$128
includes taxes & fees
2 Apr - 3 Apr
Candlewood Suites Polaris by IHG

About the area

Columbus

With a stay at Hilton Garden Inn Columbus/Polaris, you'll be centrally located in Columbus, a 2-minute drive from Polaris Fashion Place and 14 minutes from Ohio State University. .This hotel is 8.9 mi (14.2 km) from Columbus Zoo and Aquarium and 10 mi (16.1 km) from Easton Town Center.

What's nearby

  • Magic Mountain Fun Center - 3 min walk - 0.3 km
  • Polaris Fashion Place - 9 min walk - 0.8 km
  • Cinemark Polaris 18 - 17 min walk - 1.5 km
  • Sharon Woods Park - 2 min drive - 1.8 km
  • Topgolf - 3 min drive - 2.1 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Molly Woo's - ‬11 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Chick-fil-A - ‬18 min walk

About this property

Hilton Garden Inn Columbus/Polaris

Hilton Garden Inn Columbus/Polaris offers 118 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

43-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 118 guestrooms featuring refrigerators and microwaves. 43-inch flat-screen televisions are provided, with digital programming available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite from the snack bar/deli serving guests of Hilton Garden Inn Columbus/Polaris. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Columbus? This hotel has 1755 square feet (163 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 14 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,755 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Designated smoking areas
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 14.00 per person
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Columbus/Polaris
Hilton Garden Inn Columbus/Polaris Columbus
Hilton Garden Inn Columbus/Polaris Hotel
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Hilton Garden Inn Columbus/Polaris Ohio
Hilton Garden Inn Polaris
Hilton Garden Columbus Polaris
Hilton Garden Inn Columbus/Polaris Hotel
Hilton Garden Inn Columbus/Polaris Columbus
Hilton Garden Inn Columbus/Polaris Hotel Columbus

Hilton Garden Inn Columbus/Polaris Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 494 out of 1001 reviews
Rating 8 - Good. 318 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Shawn

Travelled with family
Disliked: Property conditions & facilities
For being a Hilton Garden, this location wasn't in the best of condition. Guessing it's at the end of it's useful life before a remodel. Outdated room furniture, scuffs and bangs all over the walls. It was clean, just used very heavily over the years. Breakfast isn't free here, however even if you wanted to buy it, they didn't have it available. Overall ok, but for the price better alternatives in the area
Stayed 1 night in Dec 2025

10/10 Excellent

G., THE VILLAGES

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 7 nights in Nov 2025

4/10 Poor

Abbey

Travelled with family
Disliked: Cleanliness
Cheap stay BUT fights in the hallway at night. Cleaning staff entering our room in the am at 9:30am when checkout is noon. Room cleanliness was ok but just ok.
Stayed 1 night in Dec 2025

10/10 Excellent

justin

Stayed 1 night in Nov 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Friendly staff and great room!
Stayed 1 night in Nov 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service
Generally good but the pool and towels were less than stellar.
Stayed 1 night in Nov 2025

2/10 Terrible

Roxanne, Toledo

Disliked: Cleanliness
Room bed was uncomfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Stayed 1 night in Nov 2025

10/10 Excellent

DeJuan

Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities
Everything was grest
Stayed 1 night in Oct 2025

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, amenities
I left something there and front desk girl was extremely helpful.
Stayed 1 night in Nov 2025

6/10 Okay

Gail

Travelled with family, Travelled with pets
The property was welcoming to pets but breakfast non existent on Saturday. Was better Sunday as we left. Very noisy room
Stayed 2 nights in Oct 2025

8/10 Good

Sameth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is pretty clean and service was gopd
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay as well as our great dane. Thank you Hilton you never disappoint.
Stayed 1 night in Oct 2025

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe area and great location

Very convenient location with several dining and shopping, very safe area. Room was very clean and spacious. Liz at front desk was very helpful. We would stay here again
Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and clean!
Stayed 2 nights in Oct 2025

10/10 Excellent

Marvin, Plainfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
bed very uncomfortable slept poorly
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 2 nights in Sep 2025

10/10 Excellent

Ebony

Stayed 2 nights in Sep 2025

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Vincent

Stayed 2 nights in Sep 2025