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Best Western Hilliard Inn & Suites

2.5 star property

Photo gallery for Best Western Hilliard Inn & Suites

Exterior
Lobby
Lobby
Fitness facility
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
3831 Park Mill Run Drive, Hilliard, OH, 43026
  • Place, The Mall at Tuttle Crossing
    ‪3 min drive‬
  • Place, Anthony Thomas Chocolates
    ‪4 min drive‬
  • Place, Bridge Park
    ‪7 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

Pillow-top beds, desk, laptop workspace, iron/ironing board

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Pillow-top beds, desk, laptop workspace, iron/ironing board

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Suite-1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4
  • Free Wi-Fi

Accessible-Suite King Bed, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Accessible-Suite King Bed, Mobility Accessible, Roll in Shower, Sofabed, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

Suite-2 Queen Beds, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 6
  • Free Wi-Fi

View all photos for Room

Pillow-top beds, desk, laptop workspace, iron/ironing board

Room

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Reception
Homewood Suites Columbus Hilliard
Hilliard
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 464 reviews
The price is AU$197
includes taxes & fees
31 May - 1 June
Homewood Suites Columbus Hilliard

About the area

Hilliard

Located in Hilliard, Best Western Hilliard Inn & Suites is within a 15-minute drive of Ohio State University and Greater Columbus Convention Center. .This hotel is 7.8 mi (12.5 km) from Ohio Stadium and 11.4 mi (18.3 km) from Columbus Zoo and Aquarium.

What's nearby

  • The Mall at Tuttle Crossing - 3 min drive - 5.5 km
  • Anthony Thomas Chocolates - 4 min drive - 6.5 km
  • Sam and Eulalia Frantz Park - 5 min drive - 7.6 km
  • Bridge Park - 7 min drive - 12.1 km
  • Hollywood Casino - 7 min drive - 12.7 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 23 min drive

Restaurants

  • ‪7 Brew Coffee - ‬19 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪GetGo - ‬3 min drive
  • ‪Starbucks - ‬7 min walk
  • ‪Wendy's - ‬19 min walk

About this property

Best Western Hilliard Inn & Suites

Best Western Hilliard Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, and LED televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary full breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Hilliard Suites Hotel

Hilliard & Suites Hilliard

Best Western Hilliard Inn & Suites Hotel

Best Western Hilliard Inn & Suites Hilliard

Best Western Hilliard Inn & Suites Hotel Hilliard

Best Western Hilliard Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 999 reviews
Rating 8 - Good. 253 out of 999 reviews
Rating 6 - Okay. 67 out of 999 reviews
Rating 4 - Poor. 19 out of 999 reviews
Rating 2 - Terrible. 28 out of 999 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Medhaned

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff, Location, Breakfast and price
Stayed 2 nights in Feb 2026

8/10 Good

Pavan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026

10/10 Excellent

Jose

Stayed 1 night in Feb 2026

10/10 Excellent

Clark

Stayed 2 nights in Jan 2026

8/10 Good

Tony

Stayed 3 nights in Feb 2026

10/10 Excellent

Lissette

Liked: Cleanliness, property conditions & facilities
Nice friendly
Stayed 1 night in Feb 2026

2/10 Terrible

Russell

Stayed 1 night in Jan 2026

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes and yes
Stayed 2 nights in Jan 2026

8/10 Good

Kenta

Stayed 1 night in Jan 2026

10/10 Excellent

Luke, Lewisburg Ohio

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Jan 2026

6/10 Okay

Jose

Business traveller
The room is ok,the cirridor and elevator dirty ,smell bad ,you have to wait more than 5 minutes to get hot water to shower the parking was blocked by a trailer, etc
Stayed 8 nights in Jan 2026

10/10 Excellent

Bryan

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2026

8/10 Good

Raqunette

Stayed 1 night in Jan 2026

6/10 Okay

JOSE

Stayed 4 nights in Dec 2025

10/10 Excellent

Brandi

Stayed 1 night in Dec 2025

6/10 Okay

James

Disliked: Property conditions & facilities
A bit dated and in need of a facelift. Older hotel. Room and bed sheets were clean.
Stayed 3 nights in Dec 2025

6/10 Okay

Sharon

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Note: the 3 is my rating but my husband's is a 1-2! The heater in room 115 did NOT work properly insofar as the temperature sensor was malfunctioning. "Cooling" the heat to 60 degrees still produced extraordinarily uncomfortable heat (during a very cold winter day)! We were told by Jay that the technician said everything was working properly but this was patently untrue.
Stayed 5 nights in Dec 2025

8/10 Good

qasim

Stayed 2 nights in Dec 2025

10/10 Excellent

Patrick

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hotel and value. Chris the manager offers exceptional and welcoming service.
Stayed 4 nights in Dec 2025

8/10 Good

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was great no nasty carpet. Check in was easy as well as the check out.
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great - Desk guy David was very helpful moving my room without issue when the TV wouldnt work in my room when i got there.
Stayed 1 night in Dec 2025

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean. Staff was friendly and check in was quick.
Stayed 1 night in Dec 2025

6/10 Okay

Annabelle

Stayed 1 night in Nov 2025