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TV system was simple Free-To-Guest. Was not what I'd expect to see at any Hyatt hotel. WiFi was completely unusable. I was forced to use my cell data plan.

We voluntarily gave up our room to another guest who ordered, but didn’t receive, a handicapped room. Ours happened to be, so we switched. I suspect we were then put in a room that they hadn’t finished remodeling. The hotel was fine, and the main part of our room was OK. But the showerhead was broken, the bathtub spout was stained, the overhead bathroom fan was hanging down as it might fall, there was paint where it shouldn’t be and lack of paint where there should. The elevator was out, and the stairs up to the third floor were really worn badly and dirty. Staff left bags of linens all over the hallways in the morning so you had to work your way through to walk down the hallway. And finally, the chain lock in the room was installed backward, meaning it would be useless if needed, one screw missing with the needed scree and a cordless drill left on the bathroom counter when we arrived. Staff was nice. Breakfast was ok. Price was ok. Probably not returning.

Staff are very attentive and willing to help. The rooms are clean and very spacious. For a continental breakfast it was quite appealing.

The hotel needs to be cleaned better

Floors in main area, elevator and room not clean. No soap in one bathroom main floor, breakfast was poorly stocked. Only one luggage cart and it was not available. Staff was not present at front desk (main lobby empty).

Amazing