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The Watermill Hotel, Sure Hotel Collection by Best Western

3.0 star property

Photo gallery for The Watermill Hotel, Sure Hotel Collection by Best Western

Exterior
Garden
Property grounds
Superior Room, 1 King Bed, Non Smoking
Reception

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
London Road, Bourne End, Hemel Hempstead, England, HP1 2RJ
  • The Snow Centre
    ‪5 min drive‬
  • Gadebridge Park
    ‪8 min drive‬
  • Warner Bros. Studio Tour London
    ‪8 min drive‬
  • London (LTN-Luton)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, View

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking, View

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Aubrey Park

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
3.7 out of 5, Good, (1000)
The price is AU$156
for 1 room
includes taxes & fees
22 May - 23 May
Aubrey Park

About the area

Hemel Hempstead

With a stay at The Watermill Hotel, Sure Hotel Collection by Best Western in Hemel Hempstead, you'll be on the riverwalk, within a 10-minute drive of Warner Bros. Studio Tour London and Rex Cinema. .This hotel is 14.6 mi (23.4 km) from ZSL Whipsnade Zoo and 1.8 mi (2.9 km) from Delta Force Paintball Hemel Hempstead.

What's nearby

  • The Snow Centre - 5 min drive - 5.6 km
  • Gadebridge Park - 6 min drive - 4.6 km
  • Warner Bros. Studio Tour London - 9 min drive - 13.7 km
  • The Grove - 10 min drive - 13.3 km
  • Ashridge Estate - 15 min drive - 8.7 km

Getting around

  • Hemel Hempstead Station - 3 min drive
  • Chesham Underground Station - 10 min drive
  • Luton Airport (LTN) - 33 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪The Bell Inn - ‬6 min drive
  • ‪The Steam Coach - ‬4 min drive
  • ‪The Fishery Inn - ‬3 min drive
  • ‪The Mallard - ‬3 min drive

About this property

The Watermill Hotel, Sure Hotel Collection by Best Western

Riverwalk hotel in Hemel Hempstead with free parking
The Watermill Hotel, Sure Hotel Collection by Best Western offers 71 accommodations with complimentary bottled water and hair dryers. This Hemel Hempstead hotel provides complimentary wireless Internet access.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and portable fans. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 71 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, as well as phones with free local calls.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features wedding services, a television in a common area, and a picnic area.
Buffet breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 7 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 12.95 for adults and GBP 6.95 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Assistive listening devices
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.95 for adults and GBP 6.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Watermill
Best Western Watermill Hemel Hempstead
Best Western Watermill Hotel
Best Western Watermill Hotel Hemel Hempstead
Hotel Watermill
Watermill Best Western
Watermill Best Western Hotel
Watermill Hotel
Best Western Hemel Hempstead
Hemel Hempstead Best Western
Watermill Hotel Hemel Hempstead
Watermill Hemel Hempstead
The Watermill Hotel Sure Hotel Collection by Best Western
The Watermill Hotel, Sure Hotel Collection by Best Western Hotel

The Watermill Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

6.8
Rating 10 - Excellent. 50 out of 272 reviews
Rating 8 - Good. 85 out of 272 reviews
Rating 6 - Okay. 71 out of 272 reviews
Rating 4 - Poor. 37 out of 272 reviews
Rating 2 - Terrible. 29 out of 272 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Watermill hotel

I love how peaceful it is here, there are 3 lovely pubs, all different in menus and atmosphere, and its only a half hour walk to drift limits london motor circuit or another lovely eatery, the fishery inn. The accommodation has free widi, spacious parking, a decking area with a lovely view of the river and the staff are very helpful and polite. Ill definitely bbe back again and again
Stayed 1 night in Apr 2025

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Watermill

Lovely peaceful stay, 2 pubs right opposite and the beautiful fishery inn 10 mins down the road. Drift limits is 20 minute walk and easy to find.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Room with a View

Part of the Sure Collection of Best Western. Really nice setting with 2 pubs directly across the road for dining options. My room was on the ground level and looked directly on to the car park so the car was only a few feet from the door which was really convenient. Really nice and friendly staff and very helpful. The room was really well decorated, up to date and clean. A nice big, comfy bed and double headed shower. There was a lovely view of the river which ran outside of the hotel. Breakfast was really well cooked and got the day off to the best start. Great value for money stay with only a couple of minor things stopping a 5 out of 5 review but would definitely look to stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Shaun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Judith

Stayed 1 night in Mar 2025

2/10 Terrible

darren

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property for our stop over

Lovely property for our stay, staff were lovely especially Shawn. Only stopped here to break up my journey home. Nice Pub/restaurants just across the road in a nice location
Stayed 1 night in Mar 2025

6/10 Okay

Peter

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom poor condition, panelling on inside of door hanging off. Shower curtain has black mold. Carpet seemed dirty.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, room comfort

Two night break.

We had a happy 2 night stay meeting family in the area.Our room was very clean and beds very comfortable.We had a very gd breakfast cooked to suit our needs.Shawn was available to help us settle in and answer any queries.
Stayed 2 nights in Mar 2025

6/10 Okay

Gerald

Liked: Cleanliness, staff & service, room comfort
Broken taps in bathroom. Coulsbt adjust temperature on shower. Broken
Stayed 2 nights in Mar 2025

10/10 Excellent

Isabelle

Stayed 3 nights in Feb 2025

6/10 Okay

Robert

Disliked: Cleanliness
Stayed 4 nights in Feb 2025

10/10 Excellent

Stephen

Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old fashioned hotel that has everything you need. Helpful friendly lady on reception, comfy rooms and peaceful surroundings.
Stayed 1 night in Feb 2025

4/10 Poor

Francine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room ok, shower awful...cold!! So that's not good enough!! So dated could do with an improvement, carpet not that clean bits everywhere! Sound coming from window so can hear Road, can hear people being noisy above the room!
Stayed 1 night in Feb 2025

6/10 Okay

hazel

Liked: Cleanliness, staff & service
When I first went in, I found my twin room smelled very strongly, the air conditioning/ heating was really high and had unpleasant hot air that was also coming out of a crack in the wall. The bathroom was new and clean and of a good standard, and the room was better once the window could be opened and the hot air conditioning turned off. The single beds in the twin room were quite basic and hard (probably ok for back sleepers). Overall it was a satisfactory overnight stay and conveniently near the motorway.
Stayed 1 night in Feb 2025

10/10 Excellent

Eirlys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and respectful at all times. Excellent service Thank you.
Stayed 1 night in Jan 2025

2/10 Terrible

Patrick

Disliked: Property conditions & facilities, room comfort

It was feckin freezing with a constant noise From

Stayed 1 night in Jan 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very helpful and I had everything I needed. Great position a short walk from the canal. Beautiful area.
Stayed 1 night in Dec 2024

8/10 Good

Carole

Travelled with family
Liked: Cleanliness, staff & service
The Watermill is an average hotel that offers a good service.
Stayed 2 nights in Dec 2024

8/10 Good

Aidan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being a watermill it was very scenic, the staff were really friendly, clean and tidy throughout, the tea and coffee not nice but I put it down to the water, overall I have been back and will be again
Stayed 5 nights in Dec 2024

10/10 Excellent

Mariann

Liked: Cleanliness, room comfort

Excellent overnight find

Nice over night stop , although we are glad we had eaten as the Resturant and bar were closed . Room comfortable and warm with a view of the Brooke that ran past the hotel . Easy parking on site and the only staff member around was very helpful and pleasant.
Stayed 1 night in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All fine

Goood basic accommodation
Stayed 1 night in Dec 2024