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Horrible Experience – Never Again Our stay was a disaster from start to finish. The internet didn’t work at all. The first room we were given smelled strongly of human waste. The second room was no better—my sister got locked inside the bathroom, and staff had to kick down the door to free her. The food options were extremely limited, tasted terrible, and made my entire family sick with food poisoning. When we raised these issues, the owner offered us extra time at the property as compensation—absolutely not, given everything we went through. This place is unsafe, unsanitary, and completely unprofessional. I would not recommend it to anyone.

Awesome experience overall. Breakfast was awesome!

The grounds are beautiful, lush, and peaceful. The resort feels secluded without feeling isolated. Everything is clean, modern, and well-designed. The staff? Incredible. Everyone we encountered was warm, attentive, and genuinely welcoming. You can tell they care about the guest experience. The food was one of the biggest surprises of all. Every single meal was incredible. Breakfast each morning felt like a treat with options like saltfish, corned beef and Johnny cakes, Trinidadian doubles, and traditional American breakfast too. The lunch and dinner menus also delivered. The rooms were clean, stylish, and very comfortable. But the real standout for me was the spa. It was absolutely stunning. The treatment rooms are set up like individual private bungalows, almost like little spa villas. You actually walk outside to get to your room, which adds to the tropical luxury feel. Inside, the rooms are spacious and serene with high-end touches. Another great feature was being able to charge taxis to the room, which made things so easy when I didn’t have enough cash on hand. One review I read claimed this resort was a “far second” to Secret Bay. I have to strongly disagree. I visited Secret Bay during my trip and while it’s beautiful, the InterContinental’s pool is way better, the grounds are easier to get around, and the level of service is just as high. This resort is a gem. I would 100% come back and I recommend it to everyone. If you’re on the fence, go. You won’t regret it.

Loved friendliness. Restaurant in premises. Great view. Family friendly. Pool nearby. Clean. Large rooms. AC. Claw foot tub. Spa. Babysitting

We went in the off season and had the place to ourselves so it was pretty peaceful. But because of the off season there were several restaurants closed during our stay making different food choices limited.

Excellent stay! Highly recommended