10/10 Excellent
Alexandria, bronx
Travelled with partner
24 July 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are beautiful, lush, and peaceful. The resort feels secluded without feeling isolated. Everything is clean, modern, and well-designed. The staff? Incredible. Everyone we encountered was warm, attentive, and genuinely welcoming. You can tell they care about the guest experience.
The food was one of the biggest surprises of all. Every single meal was incredible. Breakfast each morning felt like a treat with options like saltfish, corned beef and Johnny cakes, Trinidadian doubles, and traditional American breakfast too. The lunch and dinner menus also delivered.
The rooms were clean, stylish, and very comfortable. But the real standout for me was the spa. It was absolutely stunning. The treatment rooms are set up like individual private bungalows, almost like little spa villas. You actually walk outside to get to your room, which adds to the tropical luxury feel. Inside, the rooms are spacious and serene with high-end touches.
Another great feature was being able to charge taxis to the room, which made things so easy when I didn’t have enough cash on hand.
One review I read claimed this resort was a “far second” to Secret Bay. I have to strongly disagree. I visited Secret Bay during my trip and while it’s beautiful, the InterContinental’s pool is way better, the grounds are easier to get around, and the level of service is just as high.
This resort is a gem. I would 100% come back and I recommend it to everyone. If you’re on the fence, go. You won’t regret it.
Alexandria
Stayed 3 nights in Jul 2025
