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Sonesta Simply Suites Cleveland Westlake

3.0 star property

Photo gallery for Sonesta Simply Suites Cleveland Westlake

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Outdoor pool
Exterior
Suite, 2 Bedrooms, Fireplace
Studio Suite, 2 Queen Beds, Fireplace

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
30100 Clemens Rd, Westlake, OH, 44145
  • Place, Crocker Park
    ‪14 min walk‬
  • Place, Regal Crocker Park
    ‪19 min walk‬
  • Place, Lake Erie Nature & Science Center
    ‪4 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(21 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Fireplace

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Fireplace

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Fireplace

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Fireplace

  • 65 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Fireplace (Kitchen, Mobility Shower)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Fireplace (Kitchen, Mobility Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Tub)

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior
Towneplace Suites By Marriott Cleveland Westlake
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, 458 reviews
The price is AU$138
includes taxes & fees
16 Jan - 17 Jan 2026
Towneplace Suites By Marriott Cleveland Westlake

About the area

Westlake

Located in Westlake, Sonesta Simply Suites Cleveland Westlake is within a 5-minute drive of Crocker Park and Regal Crocker Park. .This hotel is 1.9 mi (3.1 km) from Lake Erie Nature & Science Center and 2 mi (3.2 km) from Huntington Reservation.

What's nearby

  • Crocker Park - 14 min walk - 1.2 km
  • Regal Crocker Park - 19 min walk - 1.6 km
  • Lake Erie Nature & Science Center - 4 min drive - 2.9 km
  • Huntington Reservation - 5 min drive - 3.2 km
  • Cleveland Clinic - 31 min drive - 38.3 km

Getting around

  • Elyria Station - 18 min drive
  • Cleveland Hopkins International Airport (CLE) - 25 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪The Cheesecake Factory - ‬20 min walk
  • ‪Wendy's - ‬16 min walk
  • ‪Yard House - ‬18 min walk

About this property

Sonesta Simply Suites Cleveland Westlake

Colonial hotel in Westlake with free parking
Sonesta Simply Suites Cleveland Westlake offers 104 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Beds feature pillowtop mattresses. 50-inch Smart televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 104 guestrooms, featuring kitchens with refrigerators and microwaves. Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. Wired and wireless internet access is complimentary, while 50-inch Smart televisions with cable programming provide entertainment. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this Colonial hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Sonesta Simply Suites Cleveland Westlake.
Featured amenities include complimentary wired internet access, express check-out, and luggage storage. Planning an event in Westlake? This hotel has 500 square feet (46 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • 500 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 14 buildings
  • 2 floors
  • Banquet hall
  • Built in 1988
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 10 per pet, per night, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Cleveland Hotel Westlake
Sonesta ES Suites Cleveland
Residence Inn Westlake
Residence Inn Westlake Cleveland
Westlake Residence Inn
Residence Inn By Marriott Cleveland Westlake Hotel Westlake
Residence Inn By Marriott Cleveland Westlake Ohio
Residence Inn Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Hotel
Residence Inn By Marriott Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Ohio
Sonesta ES Suites Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Westlake
Sonesta ES Suites Cleveland Westlake Hotel Westlake

Sonesta Simply Suites Cleveland Westlake Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 377 out of 1000 reviews
Rating 8 - Good. 232 out of 1000 reviews
Rating 6 - Okay. 154 out of 1000 reviews
Rating 4 - Poor. 95 out of 1000 reviews
Rating 2 - Terrible. 142 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Gabriela

Travelled with group
The hotel cancel my stay without notice
Stayed 1 night in Sep 2025

2/10 Terrible

Elvis

Stayed 3 nights in Sep 2025

10/10 Excellent

Danielle

Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible smell, horrible condition, horrible atmosphere. Stains all over the place, only a thin blanket provided, 2 flights of stairs, no elevator. The smell was that of eleven rotting corpses.
Stayed 1 night in Sep 2025

4/10 Poor

Andrew

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 2 nights in Sep 2025

4/10 Poor

Janice

Liked: Cleanliness
Disliked: Property conditions & facilities
Check in was over an hour late. Bathroom sink faucet was broken and hot water not working so had to use shower or kitchen water. No one present when checking out so I couldn’t report problems, very limited kitchen supplies.
Stayed 2 nights in Sep 2025

6/10 Okay

Roger

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
main problems were very badly stained carpets, complete lack of kitchen/dining equipment, no plugs for sink/wash basins/bath.
Stayed 6 nights in Sep 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite is furnished with kitchen and storage space.
Stayed 1 night in Sep 2025

2/10 Terrible

Lakiya

Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

2/10 Terrible

Brian

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was terrible. No one at the front desk. Waited for over an hour for a filthy room with broken locks on the door.
Stayed 1 night in Sep 2025

10/10 Excellent

Shellice

Stayed 2 nights in Sep 2025

2/10 Terrible

Andrew

Business traveller, Travelled with partner
Disliked: Staff & service
We arrived at 8:30 in the evening and were told that they had no room for us even though we had already paid for the room through Expedia two days prior. Left us in the lurch and were no help finding us a place to stay. I would recommend choosing any other place to stay.
Stayed 1 night in Sep 2025

2/10 Terrible

Dinecia

Disliked: Staff & service
They gave me a key to someone elses room and once I got the correct key it didnt work. Check in was not good
Stayed 1 night in Sep 2025

2/10 Terrible

Alia

Stayed 1 night in Sep 2025

2/10 Terrible

Sharon

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Sonya, Porter Ranch

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good place
Stayed 7 nights in Jul 2025

6/10 Okay

Brian

Liked: Staff & service, room comfort
Disliked: Cleanliness
Jessica at the front desk was very helpful. Pros: comfortable bed, good shower pressure. Cons: stained carpets, black stains (mold?) on shower floor, the front desk doesn't answer the phone half the time.
Stayed 3 nights in Aug 2025

6/10 Okay

Paul

Stayed 1 night in Aug 2025

4/10 Poor

Chrishawn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated and had a weird odor
Stayed 3 nights in Jul 2025

4/10 Poor

Brian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is in serious need of refurbishment. I booked months ago, looked ok based on the images used. However on arrival it was a different story,we waited ages before anyone arrived at the desk to check us in. The stairs to the room were rotten, timbers needed replaced and painted. The room was not well equipped no glasses, cutlery, plates. No kettle to boil water. Cleanliness was another issue, windows dirty. Kitchen not clean either. Room had very bad smell. Door onto balcony lock was broken so could not be secured. Had to ask for towels a number of times and had to wait each time for ages at reception for anyone to turn up. Only two pillows on bed asked for another, after swearing male member of staff handed me a plastic bag with a pillow inside, no pillow cover. His attitude was awful, you do not swear at customers. Bins in grounds not emptied, watched raccoons pull food from bins. Swimming pool was out of use and looked like it had been for a long time, very disappointing in the middle of summer Would not recommend this property.
Stayed 7 nights in Jul 2025

2/10 Terrible

Ismet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
On arrival they did not have the reservation.
Stayed 4 nights in Aug 2025

6/10 Okay

Hilary

Travelled with group
Disliked: Property conditions & facilities
We stayed at this property two years ago and we liked it. But this time we were disappointed to find how much it has deteriorated.
Stayed 7 nights in Jul 2025

10/10 Excellent

Abron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

TIFFANY

Travelled with family
Disliked: Property conditions & facilities

Not so great...

Had to wait 20 mins for someo e to show up at front desk to check in. Ftont desk gave another lady a key to our room by mistake and she just walked right in. No silverware, bowls and only 2 glasses.
Stayed 4 nights in Jul 2025

4/10 Poor

Nicole

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Things were worn and shabby. Not enough pillows or toilet paper. (They were waiting on a shipment?) The room smelled like a pet, and the alternate room smelled like smoke.
Stayed 7 nights in Jul 2025