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Sonesta Simply Suites Cleveland Westlake

3.0 star property

Photo gallery for Sonesta Simply Suites Cleveland Westlake

1 bedroom, pillow-top beds, in-room safe, blackout curtains
Outdoor pool
Suite, 2 Bedrooms, Fireplace
Exterior
Studio Suite, 2 Queen Beds, Fireplace

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Kitchen
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

View map
30100 Clemens Rd, Westlake, OH, 44145
  • Place, Crocker Park
    ‪16 min walk‬
  • Place, Lake Erie Nature & Science Center
    ‪5 min drive‬
  • Place, Huntington Beach
    ‪6 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, blackout curtains

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(21 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Fireplace

1 bedroom, pillow-top beds, in-room safe, blackout curtains

Studio Suite, 1 King Bed, Fireplace

8.0 out of 10
Very good
(27 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Fireplace

1 bedroom, pillow-top beds, in-room safe, blackout curtains

Studio Suite, 2 Queen Beds, Fireplace

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Fireplace

1 bedroom, pillow-top beds, in-room safe, blackout curtains

Suite, 2 Bedrooms, Fireplace

  • 65 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Fireplace (Kitchen, Mobility Shower)

1 bedroom, pillow-top beds, in-room safe, blackout curtains

Studio Suite, 1 Queen Bed, Accessible, Fireplace (Kitchen, Mobility Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Tub)

1 bedroom, pillow-top beds, in-room safe, blackout curtains

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Westlake

With a stay at Sonesta Simply Suites Cleveland Westlake in Westlake, you'll be within a 5-minute drive of Lake Erie and Crocker Park. .This hotel is 14 mi (22.5 km) from Cleveland Metroparks Zoo and 1 mi (1.6 km) from Regal Crocker Park.

What's nearby

  • Crocker Park - 16 min walk - 1.4 km
  • Lake Erie Nature & Science Center - 5 min drive - 3.2 km
  • Huntington Beach - 6 min drive - 4.6 km
  • Westfield Great Northern Mall - 12 min drive - 10.2 km
  • Rocky River - 14 min drive - 12.3 km

Getting around

  • Elyria Station - 18 min drive
  • Cleveland Hopkins International Airport (CLE) - 25 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪The Cheesecake Factory - ‬20 min walk
  • ‪Wendy's - ‬16 min walk
  • ‪Yard House - ‬18 min walk

About this property

Sonesta Simply Suites Cleveland Westlake

Colonial hotel in Westlake with free parking
Sonesta Simply Suites Cleveland Westlake offers 104 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Beds feature pillowtop mattresses. 50-inch Smart televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 104 guestrooms, featuring kitchens with refrigerators and microwaves. Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. Wired and wireless internet access is complimentary, while 50-inch Smart televisions with cable programming provide entertainment. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this Colonial hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Sonesta Simply Suites Cleveland Westlake.
Featured amenities include complimentary wired internet access, express check-out, and luggage storage. Planning an event in Westlake? This hotel has 500 square feet (46 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • 500 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 14 buildings
  • 2 floors
  • Banquet hall
  • Built in 1988
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 10 per pet, per night, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Cleveland Hotel Westlake
Sonesta ES Suites Cleveland
Residence Inn Westlake
Residence Inn Westlake Cleveland
Westlake Residence Inn
Residence Inn By Marriott Cleveland Westlake Hotel Westlake
Residence Inn By Marriott Cleveland Westlake Ohio
Residence Inn Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Hotel
Residence Inn By Marriott Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Ohio
Sonesta ES Suites Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Westlake
Sonesta ES Suites Cleveland Westlake Hotel Westlake

Sonesta Simply Suites Cleveland Westlake Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 374 out of 1001 reviews
Rating 8 - Good. 235 out of 1001 reviews
Rating 6 - Okay. 156 out of 1001 reviews
Rating 4 - Poor. 94 out of 1001 reviews
Rating 2 - Terrible. 142 out of 1001 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Chrishawn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated and had a weird odor
Stayed 3 nights in Jul 2025

4/10 Poor

Brian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is in serious need of refurbishment. I booked months ago, looked ok based on the images used. However on arrival it was a different story,we waited ages before anyone arrived at the desk to check us in. The stairs to the room were rotten, timbers needed replaced and painted. The room was not well equipped no glasses, cutlery, plates. No kettle to boil water. Cleanliness was another issue, windows dirty. Kitchen not clean either. Room had very bad smell. Door onto balcony lock was broken so could not be secured. Had to ask for towels a number of times and had to wait each time for ages at reception for anyone to turn up. Only two pillows on bed asked for another, after swearing male member of staff handed me a plastic bag with a pillow inside, no pillow cover. His attitude was awful, you do not swear at customers. Bins in grounds not emptied, watched raccoons pull food from bins. Swimming pool was out of use and looked like it had been for a long time, very disappointing in the middle of summer Would not recommend this property.
Stayed 7 nights in Jul 2025

2/10 Terrible

Ismet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
On arrival they did not have the reservation.
Stayed 4 nights in Aug 2025

6/10 Okay

Hilary

Travelled with group
Disliked: Property conditions & facilities
We stayed at this property two years ago and we liked it. But this time we were disappointed to find how much it has deteriorated.
Stayed 7 nights in Jul 2025

10/10 Excellent

Abron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

TIFFANY

Travelled with family
Disliked: Property conditions & facilities

Not so great...

Had to wait 20 mins for someo e to show up at front desk to check in. Ftont desk gave another lady a key to our room by mistake and she just walked right in. No silverware, bowls and only 2 glasses.
Stayed 4 nights in Jul 2025

4/10 Poor

Nicole

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Things were worn and shabby. Not enough pillows or toilet paper. (They were waiting on a shipment?) The room smelled like a pet, and the alternate room smelled like smoke.
Stayed 7 nights in Jul 2025

2/10 Terrible

Aaron

Disliked: Staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Noel

Stayed 14 nights in Jun 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time we stayed here. It's quiet, clean and staff is very friendly and helpful.
Stayed 3 nights in Jun 2025

8/10 Good

Veronica, Winamac

Liked: Cleanliness
Disliked: Amenities
The suites are nice. Very clean, showing a little wear but seem to be maintained. The pool was closed wich was disappointing. Front desk girl, Jessica was very helpful, but her assistant was terribly rude.
Stayed 3 nights in Jun 2025

6/10 Okay

Ashley

Travelled with family

Nice room but amenities not as advertised

The room was nice but the rest of the services were not as advertised. We stayed the end of June and there was no water in the pool, there was no breakfast as advertised in the photos, there was coffee in the room and lobby but no coffee pots to brew it. This was just an overnight stay on our way to our destination so it served its purpose but with children we prefer a stay with a pool.
Stayed 1 night in Jun 2025

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
The girl at the front desk was polite. There was a gentleman I assumed worked there carrying on about cussing someone out that was staying there and obnoxious about the pool. There was bugs everywhere and blood and feces in the bathroom and blood on a curtain in one spot. The locks looked like they had been broken before and the tv would shut on and off. Totally not what was shown on their site.
Stayed 2 nights in Jun 2025

4/10 Poor

Mary

Travelled with family
When we arrived at the hotel, we were informed that no rooms were available. Thankfully a neighboring hotel had vacancies.
Stayed 1 night in Jun 2025

8/10 Good

Howard

Liked: Cleanliness, amenities, property conditions & facilities
The room was a lot more than I expected. The king bed was comfortable, the bedroom and bath linens were fresh and clean. The fireplace was a cozy bonus, and it was easy to turn on. The kitchen was easy to use and spacious. I enjoyed my stay, although I do wish that the pool was repaired and open.
Stayed 2 nights in May 2025

10/10 Excellent

Erik

Stayed 1 night in Jan 2025

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Carrie

Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

6/10 Okay

Sajeeb

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Okay so firstly there aren’t many hotels that have basically townhomes available so space wise this is a gem. However space is really the only thing this hotel has going for it. Our 3 bed room came on two floors, makes sense space wise. But no elevators so if you have a wheelchair or are unable to walk upstairs this is not the place for you. As soon as we walked in the smell of weed hit. Honestly I get it, it’s a hotel but then we saw the stains on the carpet and burn holes on the PLASTIC couch. Wow that was uncomfortable. The living room had a tv, along with one in the room with the 2 full beds, and the king upstairs, but NO REMOTES. Front desk was able to provide me with one remote, no big deal. After an outing we came back and my goodness the weed smell was now stronger than ever. I called about it, not really much help there. My assumption is the neighbor downstairs or next door smoked in the bathroom and the vent came right up to our room. Our third morning we were greeted with with the smoke alarm going off, without a reason. Nobody was using any appliances. It went off for about a minutes before stopping on its own. I called the front desk and the stated “maintenance isn’t here on Saturday. The manager is home.” I asked them to have the manager to call me. Ofcourse no such call came through. There is no turndown service, I get it, it’s not that kind of hotel. Trash wise, you have to take it over to the dumpster on your own. I do not recommend
Stayed 5 nights in Feb 2025

6/10 Okay

VINCENT M.

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very noisy from upstairs guests walking constantly. King Size bed that I Reserved for 2 guests for 2 nights a week ahead of time by Expedia and never notified me beforehand so I could change my accommodations if desired or needed since I was having Surgery the next day!
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in Mar 2025

10/10 Excellent

Gewaunn

Stayed 2 nights in Feb 2025

8/10 Good

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet location but close to many shopping and eating options
Stayed 2 nights in Mar 2025

6/10 Okay

Tiffany

Travelled with family
Bad beds and dishwasher does not work
Stayed 7 nights in Mar 2025