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Holiday Inn Express & Suites Cleveland West - Westlake by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Cleveland West - Westlake by IHG

Indoor pool
Free daily buffet breakfast
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
30500 Clemens Road, Westlake, OH, 44145
  • Place, Crocker Park
    ‪17 min walk‬
  • Place, Regal Crocker Park
    ‪3 min drive‬
  • Place, Huntington Bank Field
    ‪27 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (LEISURE)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (LEISURE)

9.6 out of 10
Exceptional
(32 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (HEARING)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (HEARING)

8.4 out of 10
Very good
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (HEARING)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (HEARING)

9.8 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(21 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Westlake

With a stay at Holiday Inn Express & Suites Cleveland West - Westlake by IHG, you'll be centrally located in Westlake, within a 5-minute drive of Lake Erie and Crocker Park. .This hotel is 14.1 mi (22.7 km) from Cleveland Metroparks Zoo and 1.1 mi (1.8 km) from Regal Crocker Park.

What's nearby

  • Crocker Park - 17 min walk - 1.5 km
  • Regal Crocker Park - 3 min drive - 1.8 km
  • Progressive Field - 26 min drive - 31.9 km
  • Huntington Bank Field - 27 min drive - 28.8 km
  • Rock and Roll Hall of Fame - 29 min drive - 29.8 km

Getting around

  • Cleveland Station - 22 min drive
  • Cleveland Hopkins International Airport (CLE) - 24 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Wendy's - ‬18 min walk

About this property

Holiday Inn Express & Suites Cleveland West - Westlake by IHG

Holiday Inn Express & Suites Cleveland West - Westlake by IHG offers 91 accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the hot tub.

Make yourself at home in one of the 91 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Holiday Inn Express & Suites Cleveland West - Westlake by IHG. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 15.0 per night

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland West Westlake Hotel

Holiday Inn Express Cleveland West Westlake

Holiday Inn Express Cleveland West Westlake Hotel

Holiday Inn Express Cleveland West Westlake

Hotel Holiday Inn Express & Suites Cleveland West - Westlake

Holiday Inn Express & Suites Cleveland West - Westlake Westlake

Holiday Inn Express Suites Cleveland West Westlake

Holiday Inn Express Cleveland

Holiday Inn Express Cleveland Hotel

Holiday Inn Express Suites Cleveland West Westlake

Holiday Inn Express Suites Cleveland West Westlake by IHG

Holiday Inn Express Suites Cleveland West Westlake an IHG Hotel

Holiday Inn Express & Suites Cleveland West - Westlake by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 692 out of 1004 reviews
Rating 8 - Good. 193 out of 1004 reviews
Rating 6 - Okay. 53 out of 1004 reviews
Rating 4 - Poor. 30 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 1 night in Feb 2026

10/10 Excellent

Gordon

Stayed 2 nights in Jan 2026

10/10 Excellent

Amanda

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly, hotel clean, breakfast buffet was descent. Coffee was great! Ground fresh and plentiful. Always had water in the lobby. I was able to help myself and keep my tumbler full at all times. Only downside...Lot should have been plowed
Stayed 2 nights in Jan 2026

6/10 Okay

Wendi

Travelled with family
Liked: Staff & service
Disliked: Amenities
Remodel
Stayed 1 night in Jan 2026

6/10 Okay

Jannah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hot tub and splash pad area were both broken and not working
Stayed 1 night in Jan 2026

8/10 Good

Ben

Stayed 2 nights in Jan 2026

10/10 Excellent

Nerissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was fresh and property clean.
Stayed 1 night in Dec 2025

8/10 Good

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe location and convenience
Stayed 1 night in Jan 2026

8/10 Good

Davetta

Travelled with family
Liked: Staff & service, amenities
Shower was not, everything else in the room was nice. We loved the pool.
Stayed 1 night in Dec 2025

10/10 Excellent

Jolie, Xenia

Stayed 1 night in Dec 2025

8/10 Good

Mahmud, Staten Island

Stayed 2 nights in Dec 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff amazing room clean and comfy
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeannette

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, wonderful stuff, wonderful rooms. Will stay there again!
Stayed 1 night in Dec 2025

10/10 Excellent

Kathleen

Front desk staff was so helpful especially Amy! Thank you!!
Stayed 1 night in Dec 2025

10/10 Excellent

frank

Liked: Cleanliness, property conditions & facilities
Clean organized breakfast was great very friendly staff highly recommend
Stayed 2 nights in Dec 2025

10/10 Excellent

Crystal

Stayed 1 night in Dec 2025

10/10 Excellent

Patricia

Stayed 4 nights in Dec 2025

6/10 Okay

Amy

Stayed 1 night in Dec 2025

10/10 Excellent

Bethany

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, friendly
Stayed 1 night in Dec 2025

6/10 Okay

Brian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed there many times. Seams to have maybe gone down hill a bit. Stains in my room, broken hot tub, not enough towels in room.
Stayed 1 night in Nov 2025

10/10 Excellent

Donald Alan

Liked: Cleanliness
Room nice and clean thank you butt need hot tub back
Stayed 1 night in Nov 2025

6/10 Okay

Kristen

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The first bedroom I was in had feces on the wall- I asked for a refund I was refused- I was switched to a much cleaner room. I took photos of the fecel matter
Stayed 5 nights in Nov 2025

10/10 Excellent

Robert, Robbinsville

Stayed 1 night in Nov 2025

6/10 Okay

Mario

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very courteous and hotel was in great shape. What upset us that despite requesting our room to be cleaned, all they did was put in fresh towels.
Stayed 2 nights in Nov 2025

6/10 Okay

Mitchell

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
One of the lights was burnt out in the bathroom and one of the blackout curtains was broken. Other than that, everything was satisfactory in the room. The staff was unable to print me an itemized receipt upon checking out; I am still working with them to try and get it. There was some sort of issue with their system. The hot tub was out of service unfortunately. They were able to give me a late checkout which was very much appreciated. They had complimentary hot cider in the lobby (since it was Fall), which was a fun touch! Breakfast was average but good (scrambled eggs, sausage, bacon, potatoes, muffins, bagels, cereal, etc.). Their coffee machines and tea selection was nice.
Stayed 5 nights in Oct 2025