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2 bedroom lodge was ideal for us for a few nights. The lodge was well equipped and plenty of room. The staff were friendly , polite and really helpful.

The Welsh Rarebit is not authentic. Far too much bread and ham, not enough rarebit. Just blobs of a cheesy mixture piped onto large chunks of bread. Only disappointing part of my visit.

Lovely hotel close to the lake and very convenient for the shops, theatre and main attractions. Staff at Reception and at breakfast were all really pleasant and helpful. Arriving in a car is a bit of a nightmare: the entrance is in a very tight and busy street, so finding somwhere to wait while paying for the hotel car park and getting directions was difficult. If we could have paid for the parking in advance and driven straight to the car park, that would have been much easier. Breakfast was cooked to order, but really nothing special: one piece of bacon and one (very ordinary) sausage in the Full English breakfast, but a nice spread in the buffet selections. For such an expensive hotel, charging extra for the avocado and other 'special' breakfasts seemed to be taking a liberty.

The hotel is in a great location and enjoys a lovely reception with bar area and amazing views over lake Windermere. The staff are super friendly and the spa is just great. Food was excellent having eaten evening meal and breakfast with all cooked fresh to order. Recommend and will stay again

Wonderful hotel perfectly located in Keswick. Great base of operations for seeing the area. No complaints at all about the property. And receptionist Matilda was incredibly kind and helpful! Thank you!

Great location overlooking river. Quiet. Handy for station. Shaver socket not working in 103. No usb sockets. Good internet. Comfortable beds. Hot shower.