Comfort Inn & Suites Cincinnati Eastgate

2.5 star property

Photo gallery for Comfort Inn & Suites Cincinnati Eastgate

Basic Room, 2 Double Beds, Non Smoking
Dining
1 bedroom, Egyptian cotton sheets, premium bedding, blackout curtains
Lobby
Meeting facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View map
4421 Aicholtz Rd, Cincinnati, OH, 45245-1527
  • Place, EastGate Mall
    ‪11 min walk‬
  • Place, Coney Island
    ‪11 min drive‬
  • Place, Riverbend Music Center
    ‪12 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪31 min drive‬

Room options

Basic Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Basic Single Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Basic Single Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Basic Single Room, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cincinnati

Located in Cincinnati, Comfort Inn & Suites Cincinnati Eastgate is in the business district, within a 15-minute drive of East Fork State Park and Coney Island. .This hotel is 11.7 mi (18.8 km) from Belterra Park Gaming and Entertainment Center and 12.3 mi (19.8 km) from Riverbend Music Center.

What's nearby

  • EastGate Mall - 11 min walk - 1.0 km
  • Coney Island - 11 min drive - 17.0 km
  • Belterra Park Gaming and Entertainment Center - 12 min drive - 17.3 km
  • Riverbend Music Center - 12 min drive - 17.3 km
  • Newport Aquarium - 21 min drive - 30.7 km

Getting around

  • Cincinnati Union Terminal - 25 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 33 min drive

Restaurants

  • ‪Subway - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬19 min walk
  • ‪Sonic Drive-In - ‬4 min walk

About this property

Comfort Inn & Suites Cincinnati Eastgate

Hotel with free breakfast, in the vicinity of East Fork State Park
Comfort Inn & Suites Cincinnati Eastgate offers 72 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cincinnati hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 40-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include coffee/tea makers and a turndown service, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Cincinnati? This hotel has 1024 square feet (95 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre (1,024 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 80-0365966
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Cincinnati
Comfort Inn & Suites Eastgate Cincinnati, Ohio
Comfort Inn Eastgate Hotel Cincinnati
Comfort Inn Eastgate Hotel
Comfort Inn Eastgate Cincinnati
Comfort Inn Eastgate
Cincinnati Comfort Inn
Comfort Inn Cincinnati
Comfort Hotel Cincinnati

Reviews

Comfort Inn & Suites Cincinnati Eastgate Reviews

7.4

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 222 out of 778 reviews
Rating 8 - Good. 267 out of 778 reviews
Rating 6 - Okay. 154 out of 778 reviews
Rating 4 - Poor. 68 out of 778 reviews
Rating 2 - Terrible. 67 out of 778 reviews

Reviews

8/10 Good

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice property but who puts a coffee maker on the bathroom sink for their guests? Hotel is very close to the mall and customer service was ok.
Stayed 2 nights in Jun 2025

6/10 Okay

gerald

Good
Stayed 1 night in Jun 2025

8/10 Good

anissa

Not clean
Stayed 2 nights in May 2025

2/10 Terrible

michelle

Travelled with family
Disliked: Amenities, property conditions & facilities
Checked in there was hair all over the floor pulled the bed sheets back they were urine stain sheets were dirty ask for a money back they wouldn't give it to us nasty place would not recommend it all
Stayed 1 night in Jun 2025

4/10 Poor

Sara

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
In the bathroom shower there was water stains. In the pull out bed there was a medical glove, q-tip and there were no additional blankets/sheets for the pull out bed, but because of its condition everyone slept on the one bed.
Stayed 1 night in Jun 2025

8/10 Good

Laura

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The stay was nice! Decent breakfast and pool!
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST STAY! DIRTY!

It was dark when I arrived. I mistakenly only turned on 1 sm lamp. I started to pull my things out of the suitcase, but then decided to finish unpacking the next morning d/t being exhausted. I went to grab the bucket for ice and it was very DIRTY! I go to the front to req a new one, she said they're locked up in maint and hands me a trash bag to use. I just went to bed. I woke up to a disgusting room. The shower, still had DIRT in it w dirty hand prints and possible leg marks from where it was on the sides, foot prints in the stall w dirty sliding stall doors, with an already opened bar of soap that sat on top the shower stall. The ceiling started leaking above the shower head when I turned it on, ended up going halfway across the shower stall after Incleaned it then showered, luckily it didnt cave in because it was a LOT of water, not a few drips. Then, TOENAIL CLIPPINGS all over the bathroom floor, SHREDDED CHEESE strands all inside the drawers, the microwave looked like someone had exploded 10 bowls of something in it. It was VERY obvious it hadn't been cleaned. At least they changed the bed linen I guess.The woman at the front had a bad attitude but I remained polite and started to tell her that the room was very dirty and as I attempted to go into detail, she cut me off saying "ok" very short like, stopped trying to explain and said im canceling tonight and going else where bc of it. I then her the key cards, She says ok, youre all checked out. She didnt care at all.
Stayed 2 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trust, Jackie, and Boris took excellent care of us.
Stayed 2 nights in May 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

This place is nice and cozy A++ I will be back
Stayed 1 night in May 2025

6/10 Okay

Tamela

Business traveller
Disliked: Staff & service

Rude unhelpful front desk, management worse

Front desk staff was rude, Management was even worse. The room has been redone and found it comfortable and clean. They were very sloppy when they painted so the bathroom looks terrible but clean.
Stayed 2 nights in May 2025

6/10 Okay

Greg

Travelled with family
Disliked: Staff & service

Crappy Customer Service - won't stay again

Check in pricess took at least 25 min, and the whole time the service agent looked at me with no smile, not a friendly word, no greeting, no thank you, nothing. Felt like checking in with Norman Bates. I have used this hotel several times over the years, but this was the last. I won't be back.
Stayed 1 night in May 2025

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked wrong night ended up paying for two nights.
Stayed 1 night in Apr 2025

2/10 Terrible

Amy

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely disgusting! The whole facility, rooms, hallways, walls, ceiling were in terrible condition. The beds are horribly uncomfortable and very cheap. The linens and shower curtains and bathroom were filthy. Our TV did not work. Our phone did not work.
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Charity

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
All is good
Stayed 3 nights in Apr 2025

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

DeAnndra

Stayed 1 night in Mar 2025

8/10 Good

James

Seemed a little run down. The person that cleaned my room spoke 0 English!
Stayed 2 nights in Apr 2025

6/10 Okay

James

Liked: Staff & service
Stayed 4 nights in Apr 2025

8/10 Good

Corinne

Liked: Cleanliness, staff & service
Good value hotel
Stayed 2 nights in Mar 2025

6/10 Okay

brie

Stayed 1 night in Mar 2025

8/10 Good

Carolyn

Stayed 3 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2025

2/10 Terrible

Dustin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a huge let down compared to the photos they have posted. Don't stay here, it's nasty. They need to post real pictures of all the mold in the room and bathroom. As well the broken ice machines that look like they have been "out of order" for a very long time as mold was growning on that as well.
Stayed 2 nights in Mar 2025

4/10 Poor

Stephen

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025