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The Mill Hotel & Spa

3.0 star property

Photo gallery for The Mill Hotel & Spa

Exterior
2 restaurants, lunch served
Business Double Room, 1 King Bed
Lobby
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Milton Street, Chester, England, CH1 3NF
  • Place, Grosvenor Park
    ‪5 min walk‬
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(169 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Single Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

8.6 out of 10
Excellent
(134 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

8.6 out of 10
Excellent
(44 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(19 reviews)
  • Canal view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

8.4 out of 10
Very good
(53 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room, Balcony, Canal View

8.4 out of 10
Very good
(18 reviews)
  • Canal view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the area

Chester

With a stay at The Mill Hotel & Spa in Chester, you'll be within a 5-minute drive of Chester City Walls and Chester Racecourse. .This spa hotel is 3.7 mi (5.9 km) from Chester Zoo and 6.7 mi (10.8 km) from Cheshire Oaks Designer Outlet.

What's nearby

  • Grosvenor Park - 5 min walk - 0.4 km
  • Chester Town Hall - 7 min walk - 0.7 km
  • Chester Cathedral - 7 min walk - 0.7 km
  • Chester City Walls - 8 min walk - 0.7 km
  • Chester Racecourse - 15 min walk - 1.3 km

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Cellar - ‬4 min walk
  • ‪Wok&Go - ‬4 min walk
  • ‪Subway - ‬5 min walk
  • ‪The Cornerhouse - ‬4 min walk
  • ‪The Old Harkers Arms - ‬3 min walk

About this property

The Mill Hotel & Spa

Hotel with 2 restaurants, 10-minute walk to Chester City Walls
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 132 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite at The Canal Barge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 10:00 AM.
The Canal Barge - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 12 per day)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1135 out of 2110 reviews
Rating 8 - Good. 652 out of 2110 reviews
Rating 6 - Okay. 247 out of 2110 reviews
Rating 4 - Poor. 50 out of 2110 reviews
Rating 2 - Terrible. 26 out of 2110 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, breakfast was good and HOT !! Service throughout the hotel was 1st class by everyone
Stayed 3 nights in Nov 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, with a good selection of hot and cold items. All fresh and well stocked.
Stayed 2 nights in Nov 2025

8/10 Good

Ginette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast and friendly staff. Convenient to town centre with parking.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maureen

Travelled with partner
This hotel is in a great location and within easy walking distance of Chester centre bars & shopping. The staff are very pleasant and the rooms are spacious with all the usual extras. The hotel offers good bar & restaurant facilities too. There is a gym but we didnt use it! The breakfast is buffet style and the food was plentiful and nice. Secure car parking is available across the road. We have stayed at this hotel many times for the races and other events and cannot fault it!
Stayed 1 night in Nov 2025

8/10 Good

Karen

Stayed 1 night in Nov 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

keith

Liked: Cleanliness, property conditions & facilities, room comfort
the breakfast was quite nice however it took some time to replenish the food as individual items ran out.the hotel was really nice as was our twin room and we enjoyed the pool soon after we arrived.but was nt happy paying £12-00 for parking when it would have been free if we had booked direct with the hotel.this is something that you don t tell customers and should address.overall the hotel was great value for money for what we paid apart from the charge for parking.
Stayed 1 night in Nov 2025

8/10 Good

Mark, Santa Fe

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was ok but the main part Of the hotel was really basic and spartan for the price and food was pretty sub par. Spa was great.
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
We felt the room was a little tired especially the bathroom. Breakfast was limited selection and not hot enough, having the toast precooked on the buffet may save time but leaves it cold and soft. Good for one night but no longer.
Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and variety in restaurant
Stayed 2 nights in Nov 2025

10/10 Excellent

Caroline E

Travelled with group
Liked: Cleanliness, staff & service, amenities
Checking in very quick and easy, room clean & tidy. Breakfast was very good. Enjoyed our stay and we plan on returning next year
Stayed 2 nights in Nov 2025

4/10 Poor

Roisin

Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Breakfast brilliant Facilities quality Very clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Nick

Stayed 1 night in Aug 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities
Friendly helpful staff,clean comfortable bedand a lovely breakfast
Stayed 1 night in Nov 2025

8/10 Good

Ronald

Stayed 2 nights in Nov 2025

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely very friendly and welcoming. The only criticism would be the room was quite small and stuffy even with the window open.
Stayed 2 nights in Nov 2025

6/10 Okay

Elaine

Room a bit small
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and staff were very friendly and helpful.
Stayed 3 nights in Nov 2025

8/10 Good

Dawn

Liked: Staff & service, amenities
Was able to park car before 3 pm room check in. Pool available. Decent sized room. Good breakfast. Friendly staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities
Clean and comfortable room Great location to downtown
Stayed 3 nights in Oct 2025

6/10 Okay

Peter

Liked: Staff & service, room comfort
Check in amazing Bar staff amazing Food poor ordered chicken as a starter came with no chilli sauce returned and came out with sauce on
Stayed 1 night in Nov 2025

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities
Spacious clean room overlooking canal. Excellent location
Stayed 3 nights in Oct 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service
The room was noisy as next to the only lift, looked straight onto the flat roof. Too hot with rad off and windows open and a fan that sounded v powerful but didn’t provide any air ! Hairdryer didn’t reach any mirrors!. . Hairdryer provided lead not long
Stayed 2 nights in Nov 2025

4/10 Poor

Chloe

Liked: Staff & service
Disliked: Cleanliness
The room felt quite dated and wasn’t as clean as expected, and the pool area also seemed poorly maintained. While the bed was comfortable and the hotel itself quiet, the overall experience was disappointing. Breakfast was average at best.
Stayed 1 night in Nov 2025