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Sofitel Chicago Magnificent Mile

4.5 star property

Photo gallery for Sofitel Chicago Magnificent Mile

Exterior
Property video
Presidential Suite, 1 King Bed | Bathroom
1 bedroom, premium bedding, in-room safe, individually decorated
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

View map
20 E Chestnut St, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Chicago Riverwalk
    ‪17 min walk‬
  • Place, Grant Park
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Corner (Prestige)

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 Bedroom, Corner (Prestige)

9.8 out of 10
Exceptional
(6 reviews)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Luxury Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 Bedroom, Corner

  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, individually decorated

Signature Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 2 Double Beds, Bathtub Grab Bars

1 bedroom, premium bedding, in-room safe, individually decorated

Superior Double Room, 2 Double Beds, Bathtub Grab Bars

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Presidential Suite, 1 King Bed

  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed, Accessible

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Classic Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds (Floors 6-32)

1 bedroom, premium bedding, in-room safe, individually decorated

Superior Double Room, 2 Double Beds (Floors 6-32)

9.4 out of 10
Exceptional
(25 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Floors 6-10)

1 bedroom, premium bedding, in-room safe, individually decorated

Classic Room, 1 King Bed (Floors 6-10)

9.4 out of 10
Exceptional
(89 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Floors 22-32)

1 bedroom, premium bedding, in-room safe, individually decorated

Luxury Room, 1 King Bed (Floors 22-32)

8.6 out of 10
Excellent
(26 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Floors 11-21)

1 bedroom, premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed (Floors 11-21)

9.4 out of 10
Exceptional
(29 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed, Accessible

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

InterContinental Chicago Magnificent Mile by IHG

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 2,441 reviews
The price is AU$586
includes taxes & fees
1 Oct - 2 Oct
InterContinental Chicago Magnificent Mile by IHG

About the area

Chicago

Sofitel Chicago Magnificent Mile is centrally located in Chicago, a 3-minute walk from Michigan Avenue and a 2-minute drive from Chicago Riverwalk. .This luxury hotel is 1.7 mi (2.8 km) from Grant Park and 3.1 mi (5 km) from United Center.

What's nearby

  • Michigan Avenue - 2 min walk - 0.2 km
  • Chicago Riverwalk - 17 min walk - 1.5 km
  • Millennium Park - 2 min drive - 1.8 km
  • Grant Park - 2 min drive - 2.2 km
  • Soldier Field - 5 min drive - 4.6 km

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 3 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Brass Tack - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Epic Burger - ‬2 min walk

About this property

Sofitel Chicago Magnificent Mile

Art Deco hotel with a 24-hour fitness center and a 24-hour business center
Sofitel Chicago Magnificent Mile offers 415 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 415 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This Art Deco hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Sofitel Chicago Magnificent Mile has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 85 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 27 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 32 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 27.00 to 40.00 per person
  • Valet parking fee: USD 85.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A valid credit card is required to hold a reservation at this property. This property may place an authorization of USD 1 prior to your arrival.

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sofitel Chicago Tower
Sofitel Chicago Water Tower
Sofitel Water
Sofitel Water Hotel
Sofitel Water Hotel Chicago Tower
Chicago Sofitel
Sofitel Chicago Water Hotel
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Water Tower Hotel Chicago
Sofitel Chicago Water Tower Hotel
Sofitel Water Tower Hotel
Sofitel Water Tower
Sofitel Chicago Magnificent Mile Hotel
Sofitel Hotel
Sofitel Chicago Magnificent Mile Hotel
Sofitel Chicago Magnificent Mile Chicago
Sofitel Chicago Magnificent Mile Hotel Chicago

Reviews

Sofitel Chicago Magnificent Mile Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1713 out of 2146 reviews
Rating 8 - Good. 250 out of 2146 reviews
Rating 6 - Okay. 83 out of 2146 reviews
Rating 4 - Poor. 53 out of 2146 reviews
Rating 2 - Terrible. 47 out of 2146 reviews

Reviews

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's elegant, safe, and well-located, steps away from Michigan Ave.
Stayed 3 nights in Jun 2025

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was amazingly friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Catalina

Stayed 2 nights in Jun 2025

10/10 Excellent

anastasia, Vernon hills

Stayed 2 nights in Jun 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the views from our room, staff was friendly and helpful! Having better dining hours would have been helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location. We'll definitely come back to the Sofitel!
Stayed 4 nights in Jun 2025

4/10 Poor

Joy

Travelled with family
Disliked: Property conditions & facilities, room comfort
The air conditioning was not working for the 2 days I was there. It was not pleasant. Front desk said they were working on it. The beds are so run down. New mattresses are needed. I would not call this a 4 star hotel. It has really deteriorated.
Stayed 2 nights in Jun 2025

8/10 Good

Gemma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is nice. World class However we came at a time that airconditioning in our room during the chicago heatwave weekend was not optimal. Front desk apologized and said maintenance crew working on it for the othr hotel rooms affected as well. No remedy for inconvenience. High rate for its cleanliness and ecofriendliness Front desk polite but appeared stressed out. Location nice.
Stayed 4 nights in Jun 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness
Stayed 3 nights in Jun 2025

2/10 Terrible

Melissa, jersey city

Air conditioning did not work during a heat wave this past weekend. Customers were not given a courtesy call or any form of notification that the AC was down. Had to call and find out why my room was so hot, at that time I was informed that they are working on it. Was without AC for two days. Still waiting for compensation or any word from management.
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Ximena

Travelled with family and small children, Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Our room had a broken AC and it took hours for them to help us out with a solution , nit until we were mad and uncomfortable we asked to get a refund and leave the hotel, they act and gave us another room, but they told us before for hours they didn’t have another rrom. Also room service food was flavorless and cold. Will never stay at this hotel again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent stay at the Sofitel. The staff was extremely accommodating. Rooms were clean and beautiful, and the beds extremely comfortable. The location of this hotel is very hard to beat. We will be back again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Josh

Stayed 1 night in Jun 2025

10/10 Excellent

Shameeka

Stayed 3 nights in Jun 2025

10/10 Excellent

Joel

Stayed 4 nights in Jun 2025

10/10 Excellent

Isabel

Stayed 1 night in Jun 2025

10/10 Excellent

Viktor

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Ravonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will return
Stayed 3 nights in May 2025

2/10 Terrible

Peter

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
They agreed to refund me in full as I left before spending a night. Their air conditioning didnt work and my room was 77 degrees for 6 hours. They said they had to coordinate refund with you. A photo of the guys who handled it is below. Please advise
Stayed 2 nights in Jun 2025